The most important moment in a transformation is before you begin. Join Salesforce Professional Services experts to learn how to set the right foundation and capitalize on innovations with AI + data.
Wed, Jun 07, 138 sessions
- YesITConsumer GoodsProfessional ServicesCustomer SuccessTheaterSuccess EcosystemYesYesTheater2:00 p.m. Thursday, Jun 08Wednesday, Jun 0712:00 p.m. Wednesday, Jun 07Thursday, Jun 08
, VP, Business Strategy Professional Services, Salesforce
, Senior Product Marketing Manager, Salesforce
- Wednesday, Jun 712:30 PM - 12:50 PM CDT(5:30 PM - 5:50 PM GMT)Lincoln Park Theater — Campground
- Thursday, Jun 82:30 PM - 2:50 PM CDT(7:30 PM - 7:50 PM GMT)West Loop Theater — Campground
- YesPartnerITServiceAppExchangeSuccess PlansProfessional ServicesCustomer SuccessBreakoutSuccess EcosystemYesYesBreakoutWednesday, Jun 072:00 p.m. Wednesday, Jun 07Learn from a panel of executive thought leaders on how to maximize ROI of your CRM investment, and stay ahead of trends in generative AI and data.
, SVP, AMERS Alliances & Channels, Salesforce
, EVP, AMERS Professional Services, Salesforce
, SVP, Customer Success, Salesforce
- Wednesday, Jun 72:00 PM - 2:40 PM CDT(7:00 PM - 7:40 PM GMT)Wicker Park Breakout — Campground
- YesITOperationsRetailTechnologySlackFuture of WorkTheaterSlackYesYesTheaterWednesday, Jun 071:00 p.m. Wednesday, Jun 07See how Slack connects retail HQs to their front lines with real-time data and insights. Explore use cases for store managers and store associates that help boost productivity and collaboration.
, Product Marketing Director, Salesforce
- Wednesday, Jun 71:00 PM - 1:20 PM CDT(6:00 PM - 6:20 PM GMT)Theater – Commerce Lodge – W178
- YesCommerceHealthcare and Life SciencesRetailConsumer GoodsAgentforce CommerceAgentforce MuleSoftAppExchangeHeadless/Composable CommerceTheaterCommerceYesYesTheater2:00 p.m. Thursday, Jun 08Wednesday, Jun 07Thursday, Jun 089:00 a.m. Wednesday, Jun 07Going headless doesn’t have to be a big, risky undertaking. Discover five ways to accelerate the time to value and minimize the cost of a composable commerce transformation.
, Director, Product Marketing, Salesforce
, Senior Director, Product Management, Salesforce
- Wednesday, Jun 79:00 AM - 9:20 AM CDT(2:00 PM - 2:20 PM GMT)Theater – Commerce Lodge – W178
- Thursday, Jun 82:30 PM - 2:50 PM CDT(7:30 PM - 7:50 PM GMT)Theater – Commerce Lodge – W178
- YesMarketingRetailConsumer GoodsAgentforce MarketingEinsteinData CloudArtificial IntelligenceTheaterMarketingYesYesTheaterWednesday, Jun 07Thursday, Jun 081:00 p.m. Wednesday, Jun 073:00 p.m. Thursday, Jun 08Learn how to leverage the power of data and AI to easily drive higher subscriber engagement and results from your marketing programs.
, Technical Architect, CloudKettle
- Wednesday, Jun 71:30 PM - 1:50 PM CDT(6:30 PM - 6:50 PM GMT)Theater – Marketing Lodge – W179
- Thursday, Jun 83:30 PM - 3:50 PM CDT(8:30 PM - 8:50 PM GMT)Theater – Marketing Lodge – W179
- YesMarketingAdministratorITSuccess PlansCustomer SuccessTheaterSuccess EcosystemYesYesTheaterWednesday, Jun 0712:00 p.m. Wednesday, Jun 07Thursday, Jun 083:00 p.m. Thursday, Jun 08Your company bought Salesforce — now what? Simple: Adoption = Business Value. Join adoption experts as they guide you through six principles to get your teams up and running quickly with Salesforce.
, Product Marketing Manager, Salesforce
, Principal Success Manager, Salesforce
- Wednesday, Jun 712:00 PM - 12:20 PM CDT(5:00 PM - 5:20 PM GMT)Lincoln Park Theater — Campground
- Thursday, Jun 83:00 PM - 3:20 PM CDT(8:00 PM - 8:20 PM GMT)West Loop Theater — Campground
- YesMarketingAgentforce MarketingArtificial IntelligenceBreakoutMarketingYesYesBreakoutWednesday, Jun 074:00 p.m. Wednesday, Jun 07Marketing and sales misalignment is a major challenge for businesses. See how Account Engagement provides a unified platform for lead generation, seamless lead handoffs, and faster deal closures.
, Marketing Automation Lead, NTT DATA, Inc.
, Product Marketing Manager, Salesforce
, Senior Solution Engineer, Salesforce
- Wednesday, Jun 74:00 PM - 4:40 PM CDT(9:00 PM - 9:40 PM GMT)Breakout Four — W184A
- YesAdministratorITOperationsTrailheadSuccess PlansTheaterSuccess EcosystemYesYesTheaterWednesday, Jun 071:00 p.m. Thursday, Jun 08Thursday, Jun 082:00 p.m. Wednesday, Jun 07Discover how to drive business impact by earning Salesforce, MuleSoft, Slack, Tableau, and Accredited Professional credentials.
, Sr. Manager, Certification Development, Salesforce
, Senior Salesforce Administrator, Viz.ai
- Wednesday, Jun 72:00 PM - 2:20 PM CDT(7:00 PM - 7:20 PM GMT)Lincoln Park Theater — Campground
- Thursday, Jun 81:00 PM - 1:20 PM CDT(6:00 PM - 6:20 PM GMT)West Loop Theater — Campground
- YesAdministratorAppExchangeCustomer SuccessTheaterSuccess EcosystemYesYesTheaterWednesday, Jun 071:00 p.m. Thursday, Jun 08Thursday, Jun 081:00 p.m. Wednesday, Jun 07An #AwesomeAdmin shares tips and go-to apps that can make any admin’s day easier. You’ll walk away informed and inspired.
, ISV Co-Marketing Operations Sr. Manager, Salesforce
- Wednesday, Jun 71:30 PM - 1:50 PM CDT(6:30 PM - 6:50 PM GMT)Lincoln Park Theater — Campground
- Thursday, Jun 81:30 PM - 1:50 PM CDT(6:30 PM - 6:50 PM GMT)West Loop Theater — Campground
- YesITAgentforce MuleSoftAutomationTheaterMuleSoftYesYesTheaterWednesday, Jun 074:00 p.m. Wednesday, Jun 07Do you need a BFF (back-end for font-end)? Learn how Salesforce Commerce combined with MuleSoft offers customization without a heavy lift for developers to shorten time to market and improve CX.
, VP Strategy & Innovation, Valtech
, Senior Manager, Product Marketing, Salesforce
- Wednesday, Jun 74:30 PM - 4:50 PM CDT(9:30 PM - 9:50 PM GMT)Lincoln Park Theater — Campground
- YesCommerceRetailAgentforce CommerceProductivityTheaterCommerceYesYesTheaterWednesday, Jun 074:00 p.m. Wednesday, Jun 07This fireside chat includes leaders from Salesforce and TikTok. You'll learn why TikTok should be part of your commerce strategy and how innovative global brands are finding success on the platform.
- Wednesday, Jun 74:00 PM - 4:20 PM CDT(9:00 PM - 9:20 PM GMT)Theater – Commerce Lodge – W178
- YesMarketingITServiceEngineering, Construction, and Real EstateAgentforce MarketingAgentforce ServiceCustomer Data CloudMarketing & Service AlignmentTheaterConsumer & Business ServicesYesYesTheaterWednesday, Jun 0712:00 p.m. Wednesday, Jun 07Unlock customer data to reveal actionable insights that build customer loyalty. Join us to learn how to exceed homeowner expectations with proactive, real-time marketing touchpoints.
, Lead Solution Engineer, Salesforce
, AVP, Enterprise Sales - North America, Salesforce
, Head of Marketing, ADT Solar
- Wednesday, Jun 712:30 PM - 12:50 PM CDT(5:30 PM - 5:50 PM GMT)Theater – Commerce Lodge – W178
- YesAdministratorDeveloperAgentforce CommerceB2B CommerceHands-On WorkshopCommerceYesHands On Workshop3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07Join this workshop to get an inside look at how you can drive growth, automation, and personalization with commerce embedded into sales, service, and marketing touchpoints.
, Product Marketing Manager, Salesforce
, Principal Solution Engineer, Salesforce
- Wednesday, Jun 73:00 PM - 4:00 PM CDT(8:00 PM - 9:00 PM GMT)Hands-On Workshops A — W184D
- YesMarketingHealthcare and Life SciencesAgentforce HealthPersonalizationBreakoutHealth and Life SciencesYesYesBreakoutWednesday, Jun 072:00 p.m. Wednesday, Jun 07Learn how Salesforce Customer 360 for Healthcare and Einstein AI helps you acquire, conduct outreach, and provide ongoing services to new patients and members, while also retaining those that you have today.
, Provider Industry Marketing Lead, Salesforce
, Director, Salesforce Delivery Program, CDPHP
, Head of Technology Products, VillageMD
, Vice President of Solution Engineering, VillageMD
, Director Product Marketing, Healthcare & Life Sciences, Salesforce
- Wednesday, Jun 72:00 PM - 2:40 PM CDT(7:00 PM - 7:40 PM GMT)Breakout Two — W183B
- YesMarketingAdministratorSalesAgentforce MarketingAgentforce SalesMarketing & Sales AlignmentRoundtableSuccess EcosystemYesYesRoundtable11:00 a.m. Thursday, Jun 08Wednesday, Jun 07Thursday, Jun 082:00 p.m. Wednesday, Jun 07In this Circle of Success, learn how to use Marketing Cloud Account Engagement automation tools and strategies to simplify and organize your lead management, while networking in small groups.
, Marketing Cloud/ Pardot Success Architect, Salesforce
, Senior Technical Account Manager, Salesforce
- Wednesday, Jun 72:00 PM - 2:40 PM CDT(7:00 PM - 7:40 PM GMT)Circles of Success — W474A
- Thursday, Jun 811:00 AM - 11:40 AM CDT(4:00 PM - 4:40 PM GMT)Circles of Success — W474A
- YesAdministratorITServiceCommunicationsFinancial ServicesAgentforce ServiceEinsteinAutomationTheaterServiceYesYesTheater3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07Learn how chatbots can boost productivity and reduce costs. Join us to explore how to bring intelligent automation across every channel and every part of your business from sales, marketing & service.
, Lead Solution Engineer, Service Cloud, Salesforce
, Product Marketing, Service Cloud, Salesforce
- Wednesday, Jun 73:30 PM - 3:50 PM CDT(8:30 PM - 8:50 PM GMT)West Loop Theater — Campground
- YesSalesServiceAutomotiveCRM AnalyticsAgentforce AutomotiveAutomationTheaterManufacturing, Auto, and EnergyYesYesTheaterWednesday, Jun 072:00 p.m. Wednesday, Jun 07Learn how the Driver 360 is unifying customer, vehicle, and retail experiences, and see the newest innovation coming to Automotive Cloud in the Summer ’23 release.
, Senior Product Marketing Manager, Salesforce
- Wednesday, Jun 72:00 PM - 2:20 PM CDT(7:00 PM - 7:20 PM GMT)River North Theater - Campground
- YesMarketingAdministratorSalesAgentforce MarketingAgentforce SalesMarketing & Sales AlignmentRoundtableSuccess EcosystemYesYesRoundtable3:00 p.m. Wednesday, Jun 07Wednesday, Jun 0712:00 p.m. Thursday, Jun 08Thursday, Jun 08In this Circle of Success, learn how to use segmentation, automation rules, and personalization with Account Engagement to boost lead generation efforts, while networking in small groups.
, Marketing Cloud/ Pardot Success Architect, Salesforce
, Senior Technical Account Manager, Salesforce
- Wednesday, Jun 73:00 PM - 3:40 PM CDT(8:00 PM - 8:40 PM GMT)Circles of Success — W474A
- Thursday, Jun 812:00 PM - 12:40 PM CDT(5:00 PM - 5:40 PM GMT)Circles of Success — W474A
- YesCommerceSalesHealthcare and Life SciencesManufacturingAgentforce CommerceAgentforce SalesAutomationRoundtableCommerceYesYesRoundtableWednesday, Jun 078:00 a.m. Wednesday, Jun 07Join this roundtable breakfast to discuss how health organizations cut costs with commerce portals, easily launch new direct-to-patient channels, and create streamlined, connected digital experiences.
, RVP, Commerce Cloud, Salesforce
, Enterprise Architect for Salesforce, VSP
- Wednesday, Jun 78:30 AM - 9:30 AM CDT(1:30 PM - 2:30 PM GMT)Roundtable Room – Commerce Lodge — W178
- YesMarketingAgentforce MarketingAnalyticsTheaterMarketingYesYesTheaterWednesday, Jun 0712:00 p.m. Wednesday, Jun 07A strong data foundation is at the core of all successful marketing. Join us to understand how Marketing Cloud Intelligence can help you connect your disparate data sources for cross-channel insights.
, Senior Product Marketing Manager, Salesforce
, Group Director, Annalect
- Wednesday, Jun 712:30 PM - 12:50 PM CDT(5:30 PM - 5:50 PM GMT)Theater – Marketing Lodge – W179
- YesServiceAgentforce ServiceCustomer EngagementTheaterServiceYesYesTheaterWednesday, Jun 0712:00 p.m. Wednesday, Jun 07Connect every conversation in the customer journey from marketing and commerce to service by unifying your CRM with data and AI with Service Cloud’s Digital Engagement.
, Product Marketing Manager, Salesforce
, Lead Solutions Engineer, Salesforce
- Wednesday, Jun 712:00 PM - 12:20 PM CDT(5:00 PM - 5:20 PM GMT)River North Theater - Campground
- YesAdministratorServiceAgentforce ServiceAutomationTheaterServiceYesYesTheaterWednesday, Jun 079:00 a.m. Wednesday, Jun 07Take your automation strategy to the next level with real-time data and AI. Learn how you can increase CSAT, drive productivity, and reduce costs with our three-step service automation playbook.
, Lead Solution Engineer, Service Cloud, Salesforce
, Solutions Engineer, Salesforce
- Wednesday, Jun 79:00 AM - 9:20 AM CDT(2:00 PM - 2:20 PM GMT)West Loop Theater — Campground
- YesCommerceEntrepreneurLegalAgentforce CommerceHerokuAgentforce MarketingCustomer EngagementTheaterIT (Platform)YesYesTheaterWednesday, Jun 071:00 p.m. Wednesday, Jun 07Salesforce Heroku enables you to build secure and scalable applications using open languages on the Salesforce Platform. Learn about creating digital experiences across any customer touch point.
, Sr Product Marketing Manager, Salesforce
, Lead Technical Architect, Salesforce
, CEO, LaunchPad Lab
, Salesforce Channel Manager, LaunchPad Lab
- Wednesday, Jun 71:30 PM - 1:50 PM CDT(6:30 PM - 6:50 PM GMT)West Loop Theater — Campground
- YesPartnerSalesAutomotiveTechnologyExperience CloudAgentforce SalesProductivityTheaterSalesYeshttps://www.salesforce.com/plus/experience/connections_2023/series/connections_2023_highlights/episode/episode-s1e12YesAvailable on Salesforce+TheaterWednesday, Jun 074:00 p.m. Wednesday, Jun 079:00 a.m. Wednesday, Jun 07Partners are an extension of you, so marketing to them and with them is key. With Partner Relationship Management, share relevant content, track and distribute MDFs, and execute loyalty programs.
, Principal SE, Salesforce
, Product Marketing Manager, Sales Cloud, Salesforce
- Wednesday, Jun 79:00 AM - 9:20 AM CDT(2:00 PM - 2:20 PM GMT)Lincoln Park Theater — Campground
- Wednesday, Jun 74:00 PM - 4:20 PM CDT(9:00 PM - 9:20 PM GMT)South Loop Theater — Campground
- YesMarketingAdministratorAgentforce MarketingRoundtableSuccess EcosystemYesYesRoundtableWednesday, Jun 07Thursday, Jun 081:00 p.m. Wednesday, Jun 0710:00 a.m. Thursday, Jun 083:00 p.m. Thursday, Jun 08In this Circle of Success, learn how Automation Studio and journey-led transformations deliver impact across key business metrics like time saved and more revenue, while networking in small groups.
, Director, Marketing Cloud Success Architect, Salesforce
, Senior Success Architect, Salesforce
- Wednesday, Jun 71:00 PM - 1:40 PM CDT(6:00 PM - 6:40 PM GMT)Circles of Success — W474A
- Thursday, Jun 810:00 AM - 10:40 AM CDT(3:00 PM - 3:40 PM GMT)Circles of Success — W474A
- Thursday, Jun 83:00 PM - 3:40 PM CDT(8:00 PM - 8:40 PM GMT)Circles of Success — W474A
- YesMarketingOperationsTechnologyAgentforce MarketingSlackFuture of WorkTheaterSlackYeshttps://www.salesforce.com/plus/experience/connections_2023/series/connections_2023_highlights/episode/episode-s1e15YesAvailable on Salesforce+TheaterWednesday, Jun 07Thursday, Jun 081:00 p.m. Wednesday, Jun 073:00 p.m. Thursday, Jun 08Learn how Slack and Marketing Cloud Engagement come together to help you monitor and manage your journeys using automation. See live demos and get tips on improving your campaign outcomes.
, Corporate Marketing Manager, Salesforce
, Principal Solution Engineer, Salesforce
- Wednesday, Jun 71:30 PM - 1:50 PM CDT(6:30 PM - 6:50 PM GMT)South Loop Theater — Campground
- Thursday, Jun 83:00 PM - 3:20 PM CDT(8:00 PM - 8:20 PM GMT)River North Theater - Campground
- YesMarketingAgentforce MarketingMulti-Channel MarketingTheaterSponsorsYesYesTheaterWednesday, Jun 079:00 a.m. Wednesday, Jun 07You’ve likely been doing personalization for a while, but now CDP is a game changer. Learn how it elevates your approach and why it should become the foundation for your next personalization strategy.
, Practice Leader, Content Management and Digital Marketing, GSPANN Technologies, Inc.
, Practice Leader, Digital Marketing and Information Analytics, GSPANN Technologies, Inc.
- Wednesday, Jun 79:30 AM - 9:50 AM CDT(2:30 PM - 2:50 PM GMT)Old Town Theater — Campground
- YesCommerceHealthcare and Life SciencesManufacturingRetailAgentforce CommerceAgentforce SalesAgentforce ServiceKeynoteCommerceYeshttps://www.salesforce.com/plus/experience/connections_2023/series/commerce_at_connections_2023/episode/episode-s1e2YesAvailable on Salesforce+KeynoteWednesday, Jun 0712:00 p.m. Wednesday, Jun 07Learn how the world's leading companies are driving profitable growth with AI-powered commerce that’s smart, personalized, and everywhere.
, SVP, Product Management & GTM, Salesforce
, SVP & GM, Commerce Cloud, Salesforce
, Senior Director, Product Marketing Commerce, Salesforce
, Director, Product Marketing, Salesforce
- Wednesday, Jun 712:30 PM - 1:20 PM CDT(5:30 PM - 6:20 PM GMT)Keynote
- YesCommerceMarketingITMedia and EntertainmentRetailConsumer GoodsAgentforce CommerceMarketing TrendsTheaterCommerceYesYesTheaterWednesday, Jun 07Thursday, Jun 082:00 p.m. Wednesday, Jun 073:00 p.m. Thursday, Jun 08Join this session to learn how to deepen relationships with digital collections, engage new audiences on new channels, and mint sustainably while building trust.
, Senior Product Manager, Salesforce
, Associate Product Manager, Salesforce
- Wednesday, Jun 72:30 PM - 2:50 PM CDT(7:30 PM - 7:50 PM GMT)Theater – Commerce Lodge – W178
- Thursday, Jun 83:00 PM - 3:20 PM CDT(8:00 PM - 8:20 PM GMT)Theater – Commerce Lodge – W178
- YesFinance and AccountingSalesConsumer GoodsAgentforce Consumer GoodsAgentforce MuleSoftTableauGrowth, Cost-Efficiency, Time-SavingsTheaterConsumer GoodsYesYesTheater3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07Learn how leading consumer goods companies are leveraging Trade Promotion Management to transform their business and drive both top-line and bottom-line growth.
, Senior Product Marketing Manager, Salesforce
, Senior Solution Engineer, Salesforce
- Wednesday, Jun 73:30 PM - 3:50 PM CDT(8:30 PM - 8:50 PM GMT)Lincoln Park Theater — Campground
- YesITSalesServiceRetailConsumer GoodsAgentforce Consumer GoodsAgentforce ServiceGrowth, Cost-Efficiency, Time-SavingsTheaterConsumer GoodsYeshttps://www.salesforce.com/plus/experience/connections_2023/series/connections_2023_highlights/episode/episode-s1e13YesAvailable on Salesforce+Theater3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07The cost to serve has been a consistent challenge to profitability. With new consumer goods solutions, your service center can drive incremental sales while increasing customer satisfaction.
, Sr. Director of Digital, Clif Bar
, Associate Product Marketing Manager, Salesforce
- Wednesday, Jun 73:00 PM - 3:20 PM CDT(8:00 PM - 8:20 PM GMT)South Loop Theater — Campground
- YesMarketingAgentforce MarketingAnalyticsTheaterMarketingYesYesTheaterWednesday, Jun 0712:00 p.m. Thursday, Jun 084:00 p.m. Wednesday, Jun 07Thursday, Jun 08To succeed in today’s fast-paced market, marketers need to be constantly optimizing. Learn how Marketing Cloud Intelligence provides you performance insights, where and when you need them.
, Senior Product Marketing Manager, Salesforce
, Senior Director, Marketing Operations & Strategy, Premier Inc.
, Manager of Marketing Analytics, Premier Inc.
, Chief Marketing Officer, Premier Inc.
- Wednesday, Jun 74:30 PM - 4:50 PM CDT(9:30 PM - 9:50 PM GMT)Theater – Marketing Lodge – W179
- Thursday, Jun 812:30 PM - 12:50 PM CDT(5:30 PM - 5:50 PM GMT)River North Theater - Campground
- YesPartnerAgentforce CommerceAgentforce MarketingGrowth, Cost-Efficiency, Time-SavingsBreakoutSponsorsYesYesBreakoutWednesday, Jun 071:00 p.m. Wednesday, Jun 07Brands use Salesforce end-to-end to fuel experiences that scale, automate, subscribe, personalize, and engage.
, VP, Ecommerce, Marketing & EWT, Kendra Scott LLC
, Global CTO, MRM
, VP, Global Digital & Social Marketing, Mastercard
, Director, Digital Architecture, Trane Technologies
- Wednesday, Jun 71:30 PM - 2:10 PM CDT(6:30 PM - 7:10 PM GMT)Breakout Three — W183C
- YesCommerceProduct ManagementManufacturingConsumer GoodsAgentforce CommerceAgentforce ManufacturingB2C CommerceTheaterSponsorsYesYesTheaterWednesday, Jun 072:00 p.m. Wednesday, Jun 07To be successful in ecommerce, Cummins embarked on an ambitious transformation journey. Learn how the company creates customer-centered experiences using AI and gaining new customer insights.
, eCommerce Development Manager, Cummins
, General Manager - Commerce, Coveo
- Wednesday, Jun 72:30 PM - 2:50 PM CDT(7:30 PM - 7:50 PM GMT)Old Town Theater — Campground
- YesCommerceAdministratorServiceAgentforce CommerceArtificial IntelligenceRoundtableCommerceYes3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07During our time we will evaluate your customer service experience. You'll learn how to generate new transactional revenue, lower costs with automation & AI and realize fast ROI.
, Sr. Product Marketing Manager, Salesforce
, VP Product Management, Salesforce
, VP, Commerce Product Strategy & Ecostem, Salesforce
- Wednesday, Jun 73:30 PM - 4:30 PM CDT(8:30 PM - 9:30 PM GMT)Roundtable Room – Commerce Lodge — W178
- YesRoundtableYesWednesday, Jun 0712:00 p.m. Wednesday, Jun 0712:00 p.m. Thursday, Jun 08Thursday, Jun 08Join us for a discussion on how Manufacturers can leverage Data, AI and CRM to support their channel with high quality leads, sell direct and grow their subscription revenue with predictive maintenance, and unify siloed customer data across BUs to enable enterprise-wide forecasting and sales operations.
- Wednesday, Jun 712:00 PM - 12:40 PM CDT(5:00 PM - 5:40 PM GMT)Manufacturing, Automotive and Energy Lodge — W175C
- Thursday, Jun 812:00 PM - 12:40 PM CDT(5:00 PM - 5:40 PM GMT)Manufacturing, Automotive and Energy Lodge — W175C
- YesMarketingPartnerArchitectHealthcare and Life SciencesTechnologyAgentforce HealthAgentforce MarketingData CloudData CultureTheaterSponsorsYesYesTheaterWednesday, Jun 074:00 p.m. Wednesday, Jun 07Learn how Data Cloud can transform patient care by integrating data sources, Health Cloud, Marketing Cloud, and more, from architects who’ve worked with some of the largest healthcare companies.
, Sr. Director, Slalom
, Director, Global MuleSoft Practice, Slalom
, Director, Global Salesforce Marketing, Data, and Analytics, Slalom
- Wednesday, Jun 74:30 PM - 4:50 PM CDT(9:30 PM - 9:50 PM GMT)Old Town Theater — Campground
- YesMarketingArchitectITAgentforce MarketingCustomer Data CloudData CloudData Management and IntegrationTheaterSponsorsYesYesTheaterWednesday, Jun 079:00 a.m. Wednesday, Jun 07The power of Data Cloud puts activation in the hands of marketers. One in three clients’ data is not ready for ingestion into Data Cloud. Learn how to accelerate your path to value in every channel.
, Head of GTM Strategy, Lev, a Cognizant Company
, Sr. Manager of Marketing Strategy & Services, Lev, a Cognizant Company
- Wednesday, Jun 79:30 AM - 9:50 AM CDT(2:30 PM - 2:50 PM GMT)West Loop Theater — Campground
- YesMarketingPartnerAgentforce MarketingPersonalizationBreakoutMarketingYesYesBreakoutWednesday, Jun 071:00 p.m. Wednesday, Jun 07Grow conversions and build loyalty by personalizing your email and web experiences. Hear from experts on the top five best practices you can implement with Marketing Cloud Personalization.
, Product Marketing Manager, Salesforce
, Senior Manager, Marketing Technology, BMO Financial Group
, Chief Commercial Officer, Turtle Bay Resort
, Marketing Cloud Manager, Pacers Sports & Entertainment
, Senior Product Marketing Manager, Salesforce
- Wednesday, Jun 71:00 PM - 1:40 PM CDT(6:00 PM - 6:40 PM GMT)Wicker Park Breakout — Campground
- YesMarketingEntrepreneurSalesAgentforce MarketingSalesforce EasyEmail MarketingTheaterSalesforce EasyYesYesTheater2:00 p.m. Thursday, Jun 08Wednesday, Jun 0712:00 p.m. Wednesday, Jun 07Thursday, Jun 08Email marketing doesn’t have to be complicated. Learn three key tips for effective campaigns and how we’re making email marketing easier for businesses of all sizes.
, Product Marketing Manager, Salesforce
, Director, Product Management, Salesforce
, Senior Director, Product Management, Salesforce
- Wednesday, Jun 712:30 PM - 12:50 PM CDT(5:30 PM - 5:50 PM GMT)South Loop Theater — Campground
- Thursday, Jun 82:00 PM - 2:20 PM CDT(7:00 PM - 7:20 PM GMT)Lincoln Park Theater — Campground
- YesMarketingTechnologyAgentforce MarketingData CultureTheaterMedia & TechnologyYesYesTheaterWednesday, Jun 071:00 p.m. Wednesday, Jun 07B2B companies are rethinking how they create value across the customer lifecycle. Learn how Fiserv, a multi-billion dollar tech enterprise, automates strategic growth with data-driven email journeys.
, Vice President, Marketing and Analytics, Fiserv Solutions
, Business Consultant, Salesforce
- Wednesday, Jun 71:00 PM - 1:20 PM CDT(6:00 PM - 6:20 PM GMT)South Loop Theater — Campground
- YesITAgentforce MuleSoftAutomationBreakoutMuleSoftYesYesBreakoutWednesday, Jun 0711:00 a.m. Wednesday, Jun 07Want to turn customer data into powerful insights? Learn how MuleSoft and Data Cloud unifies all your customer data to unlock insights that support more personalized services and experiences.
, Solutions Senior Architect, Salesforce
, Director, Product Marketing, Salesforce
, Director, Global MuleSoft Practice, Slalom
- Wednesday, Jun 711:30 AM - 12:10 PM CDT(4:30 PM - 5:10 PM GMT)Breakout One — W183A
- YesArchitectCustomer Data CloudData CultureTheaterSponsorsYesYesTheaterWednesday, Jun 072:00 p.m. Wednesday, Jun 07Meet the growing expectations of consumers, while balancing identity, privacy, and security. Deloitte Digital shares perspectives on the first-party data revolution using Data Cloud.
, Managing Director, Deloitte
, Senior Manager, Deloitte Digital
- Wednesday, Jun 72:00 PM - 2:20 PM CDT(7:00 PM - 7:20 PM GMT)Old Town Theater — Campground
- YesMarketingITOperationsTechnologyAgentforce MarketingSlackArtificial IntelligenceBreakoutSlackYesYesBreakoutWednesday, Jun 074:00 p.m. Wednesday, Jun 07Learn how Slack, powered by the magic of AI + Data + CRM, transforms the way marketing teams work by bringing automation, knowledge, and connection together to drive productivity in a whole new way.
, Corporate Marketing Manager, Salesforce
, Senior Manager, Slack Core Messaging, Salesforce
, Senior Manager, Marketing Operations, Grammarly
, Marketing Operations Manager, Grammarly
- Wednesday, Jun 74:00 PM - 4:40 PM CDT(9:00 PM - 9:40 PM GMT)Breakout Two — W183B
- YesMarketingTechnologyAgentforce MarketingSalesforce EasyTheaterSalesforce EasyYesYesTheater3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07Product-led growth (PLG) strategies help maximize customer value and reduce costs, but they can be tough to implement. Learn how PLG fits into a broader GTM strategy at Salesforce.
, SVP & GM, Self-Service & Growth, Salesforce
, VP, Growth Products Marketing, Salesforce
- Wednesday, Jun 73:00 PM - 3:20 PM CDT(8:00 PM - 8:20 PM GMT)Lincoln Park Theater — Campground
- YesCommerceAdministratorAgentforce CommerceOmnichannel CommerceBreakoutCommerceYesYesBreakout2:00 p.m. Thursday, Jun 08Wednesday, Jun 07Thursday, Jun 082:00 p.m. Wednesday, Jun 07Get a roadmap sneak peek of Commerce Cloud. Learn about the latest innovations that help B2B & B2C companies activate commerce everywhere and maximize revenue with the most complete commerce platform.
, VP, Product Management, Salesforce
, Product Management, Senior Manager, Salesforce
, Director, Product Management, Salesforce
, Senior Product Manager, Salesforce
- Wednesday, Jun 72:00 PM - 2:40 PM CDT(7:00 PM - 7:40 PM GMT)Breakout Four — W184A
- Thursday, Jun 82:30 PM - 3:10 PM CDT(7:30 PM - 8:10 PM GMT)Wicker Park Breakout — Campground
- YesCommerceAdministratorAgentforce CommerceB2B CommerceBreakoutCommerceYesYesBreakoutWednesday, Jun 074:00 p.m. Wednesday, Jun 07Looking to improve efficiency and decrease selling costs? Learn how customers are using B2B Commerce on the Salesforce Platform to optimize sales operations, connected to CRM and marketing data.
, Associate Director, Global Commerce, GTM, Digital Marketing, and SaaS, Carrier
, Director, Product Management, Salesforce
, Product Marketing Manager, Salesforce
, Distinguished Solution Engineer, Salesforce
- Wednesday, Jun 74:30 PM - 5:10 PM CDT(9:30 PM - 10:10 PM GMT)Breakout One — W183A
- YesCommerceOperationsRetailConsumer GoodsAgentforce CommercePaymentsTheaterCommerceYesYesTheaterWednesday, Jun 072:00 p.m. Wednesday, Jun 07Salesforce gives you the ability to embed payments into your storefront with just a few clicks. Learn how we can help you remove friction, move fast, and drive better conversions with payments.
, Senior Director, Product Marketing Commerce, Salesforce
, Senior Director, Product Management, Salesforce
- Wednesday, Jun 72:00 PM - 2:20 PM CDT(7:00 PM - 7:20 PM GMT)Theater – Commerce Lodge – W178
- YesCommerceOperationsServiceHealthcare and Life SciencesManufacturingRetailAgentforce CommerceAgentforce ServiceArtificial IntelligenceTheaterCommerceYeshttps://www.salesforce.com/plus/experience/connections_2023/series/commerce_at_connections_2023/episode/episode-s1e9YesAvailable on Salesforce+Theater3:00 p.m. Wednesday, Jun 07Wednesday, Jun 07Thursday, Jun 083:00 p.m. Thursday, Jun 08Learn how brands can increase efficiency, improve employee productivity, and cut costs in the service center with order support.
, Director of Digital, SNIPES
, Director Of Ecommerce, Pet Supermarket
, Director of Product Management, Salesforce
, Managing Partner, Perfaware
- Wednesday, Jun 73:00 PM - 3:20 PM CDT(8:00 PM - 8:20 PM GMT)Theater – Commerce Lodge – W178
- Thursday, Jun 83:30 PM - 3:50 PM CDT(8:30 PM - 8:50 PM GMT)South Loop Theater — Campground
- YesMarketingEducationAgentforce MarketingGrowth, Cost-Efficiency, Time-SavingsTheaterEducation CloudYesYesTheaterWednesday, Jun 074:00 p.m. Wednesday, Jun 07Now more than ever, institutions need to find ways to maximize campaign effectiveness and spend. Learn how you can prove — and improve — the impact of your campaigns with Marketing Cloud Intelligence.
, Lead Solution Engineer, Salesforce
- Wednesday, Jun 74:30 PM - 4:50 PM CDT(9:30 PM - 9:50 PM GMT)River North Theater - Campground
