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Mastering Agentforce: Best Practices for AI Project Success
Learn how to successfully implement Agentforce projects with proven strategies, best practices, and real-world lessons. Gain insights on project phases, use cases, AI success metrics, and governance.
Important: This session is first come, first seated. You do not have a reserved seat.
Required Equipment: Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.

, Senior Manager – Financial Services, Accenture

Role: Administrator
Industry: Financial Services
Product: Agentforce
Topic: Artificial Intelligence
Session Level: Beginner
Session Type: Theater
  • Wednesday, Jun 119:15 AM - 9:35 AM CDT
    (2:15 PM - 2:35 PM GMT)
    Theater 5 (Campground, Level 3)
  • Thursday, Jun 1211:30 AM - 11:50 AM CDT
    (4:30 PM - 4:50 PM GMT)
    Theater 5 (Campground, Level 3)
Objective 1: Learn how to scope and structure effective Agentforce use cases.
Objective 2: Understand how to define and track AI success metrics.
Objective 3: Avoid common project pitfalls with real-world lessons and key learnings from the trenches.