Contact centers face rising customer dissatisfaction and operational inefficiency. Learn how Agentforce and Capgemini help transform service teams to boost experience, efficiency & business outcomes.
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Capgemini
Supporting Partner
Overview
Capgemini is a global business and technology transformation partner
Agentforce Partner Pavilion
Sponsored Sessions
Yes
IT Business Leader
Operations
Agentforce Service
Agentforce
Customer Relationships
Intermediate
Activity
Sponsors
Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
Agentforce
IT Business Leader
In-Person
Limited Capacity
Activity
Agentforce Partner Pavilion (Campground, Level 3)
Yes
1:00 p.m. Wednesday, Jun 11
Thursday, Jun 12
Wednesday, Jun 11
11:00 a.m. Thursday, Jun 12
Speakers
Rich Minns
Customer Experience CTO
Capgemini
