Administrator Trail Map

Hey Trailblazer, these sessions are just for you.

The future of business is right here. 1,500+ expert-led sessions, workshops, and demos that drive results. Learn how AI + Data + CRM can help you minimize challenges and maximize ROI.

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Join us at the Salesforce for Admins Keynote

Join product leaders and Salesforce Admins to dive into live demos and product roadmaps.

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Don’t Miss the Admin Preview: Winter ’24 RRL

Learn the top features for admins from the Winter ’24 release and get your questions answered live.

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Connect and Learn in the Admin Meadow

Theater sessions, four demos, a quiz-based activation and 1:1 Consultations: all for admins, by admins!

Administrator Sessions

Understand AI

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Empower Admins with Salesforce AI

Salesforce AI is changing how admins work. Need to summarize long chats? Use SlackGPT. Sending personalized emails? Use Einstein GPT. Learn how to empower your org with the latest Salesforce AI tools.

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Personalize Mobile Experiences with Einstein

Help your users supercharge Salesforce on mobile with the help of Einstein. Learn how admins can configure Prompt Builder and Dynamic Forms to deliver a next-gen experience for mobile users.

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Preparing Your Org for an AI-Driven Future

In this transformative session, you will learn essential steps for admins to future-proof their organizations and how to use business analysis to optimize AI outcomes.

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Analyze Data

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Secure your Data at Scale with Salesforce Data Cloud

Data can often involve billions of events and data points from different sources and is constantly changing. Learn how Data Cloud can secure your data, no matter how large or complex.

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Build Better Dashboards

Discover the techniques to design informative dashboards, even if the information comes from outside of Salesforce. Transform your data into a compelling visual that drives informed decision-making.

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Data Done Right: Admin Playbook for Ensuring Data Quality

Unlock the true value of your data with innovative strategies. Learn how to improve data with flows, lightning components, duplicate management rules, exception reports, and dashboards.

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CRM Management

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The Future of User Management for Admins

Join Salesforce Platform product managers to learn about new and upcoming features. They'll dive into the future plans for permissions, user management, and more.

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An Admin’s Guide to Salesforce Sharing and Security

Understanding Salesforce’s security fundamentals is critical for admins designing and building secure, compliant solutions. Attendees will learn about best practices and available features and tools.

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How Salesforce Admins Drive Productivity with Dynamic Forms

Dynamic Forms enables Salesforce admins to build highly flexible and dynamic experiences. Learn best practices to get ready for Winter ’24, when it goes GA on standard objects and mobile devices.

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Best Practices

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Best Practices for Driving Adoption and Managing Users

Join us to discuss best practices for how you, as a Salesforce admin, can optimize license utilization and manage users in your org.

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Evaluating Solutions as a New Admin

Since there are many ways to approach the same problem, this session advises three lenses that have been effective when evaluating potential solutions: user experience, maintenance, and scalability.

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Learn Essential Habits for Salesforce Admins

Build good habits around the four core responsibilities needed for admin success and learn about growing your skills with the Salesforce Admin Skills Kit.

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