Unpack the latest security innovations across Salesforce Shield and Security Center. Enhance security for both humans and agents, while getting next-level visibility into access, activity, and more.
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Shield & SC Roadmap with Agentforce
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, Product Management Director, Salesforce
, Senior Director of Product Management, Shield Platform Encryption, Salesforce
Role: Administrator, IT Business Leader
Industry: Financial Services, Technology
Product: Agentforce 360 Platform
Topic: Security
Session Level: Intermediate
Session Type: Breakout
Session Summary: The session provided a comprehensive overview of Salesforce's latest innovations in data security and compliance, highlighting enhancements to the Shield portfolio, including Data Detect, and Security Center. Attendees learned about the launch of new features like database encryption, real-time event monitoring for Data Cloud, and the new Shield app experience, which consolidates the Shield products into a single interface. The session also showcased the role of AI-driven solutions, such as Security Center, now with Agentforce, in identifying and mitigating risks while enabling faster triage and remediation. Moreover, the roadmap revealed forthcoming capabilities like improved health check scores, expanded field audit trail limits, and automated anomaly detection to further strengthen Salesforce's security offerings across its ecosystem, including Tableau and Marketing Cloud Next.
Key Takeaways:
• Salesforce's Security Center now offers a unified platform for monitoring and managing security across production and sandbox orgs, with enhanced features like agent metrics and automated risk scoring powered by AI.
• Shield Platform Encryption has been enhanced with database encryption, flexible key management options, and the ability to secure sensitive data in Data Cloud, Tableau Next, and Marketing Cloud Next, ensuring robust compliance and data protection.
• The new native Data Detect solution enables precise identification of sensitive data across Salesforce orgs, supports custom patterns, and integrates with Shield to apply appropriate controls, with plans to include automated scans and masking capabilities in the future.
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