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Architecting for AI: Best Practices to Keep Innovating
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, Success Architect Director, Salesforce
, Sr Success Architect, Salesforce
Role: Architect, Developer
Product: Success Plans, Agentforce
Topic: Artificial Intelligence
Session Level: Advanced
Session Type: Theater
Session Summary: This session focused on best practices for preparing Salesforce platforms for AI integration, emphasizing the importance of the Salesforce Well-Architected Framework. Attendees learned about assessing their platform's maturity levels, from basic automation to complex multi-domain orchestration, and how to address technical debt to enable AI readiness. Key tools and resources within the Well-Architected Framework, such as decision guides, data diagramming tools, and the Pattern and Anti-Pattern Explorer, were highlighted as essential for building robust, secure, and scalable solutions. The session concluded with actionable steps to explore, educate, assess, apply, and evolve Salesforce orgs using these tools, ensuring continuous innovation and alignment with best practices in AI and data integration.
Key Takeaways:
• The Salesforce Well-Architected Framework provides decision guides, diagramming resources, and best practices to help teams build scalable and efficient solutions for AI integration and other business needs.
• Assessing your Salesforce org's maturity and addressing technical debt are critical steps to prepare for implementing advanced AI use cases and enhancing platform performance.
• Regularly leveraging resources like pre-built data models, reference architectures, and the Pattern and Anti-Pattern Explorer can streamline development and improve technical governance across Salesforce implementations.
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