Salesforce is using AI to make accessibility easier for everyone. Learn how tools like the Accessibility Agent help developers build accessible components, apps, and agents from the start.
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AI Tools for Developers to Build Accessible Products
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, Senior Product Manager, Product Accessibility and Inclusive Design, Salesforce
, Director, Accessibility Foundations, Salesforce
, Engineering Manager, Salesforce
Role: Developer
Product: Agentforce
Topic: Artificial Intelligence
Session Level: Beginner
Session Type: Theater
Session Summary: The session focused on how Salesforce is leveraging AI to empower developers in creating accessible and inclusive products from the ground up. It emphasized the importance of accessibility, noting that 1 in 5 people globally have a disability and highlighting the $13 trillion market potential for accessible products. Attendees were introduced to Salesforce's new accessibility tools, including the Agent Force Vibes extension in Visual Studio, which utilizes AI to detect and fix accessibility issues directly within the developer's workflow. By addressing accessibility early in the development lifecycle, the tools reduce costs, enhance user experiences, and ensure compliance with key accessibility principles such as perceivability, operability, understandability, and robustness (POUR).
Key Takeaways:
• Salesforce's AI-powered accessibility tools, such as the Agent Force Vibes extension, streamline the process of identifying and fixing accessibility issues, saving time and reducing costs by addressing them early in development.
• The session highlighted that accessible design is not only ethically important but also a significant business opportunity, with over half of consumers willing to pay more for accessible products and a $13 trillion market at stake.
• The tools are designed to align with the POUR principles, ensuring that products are perceivable, operable, understandable, and robust, while leveraging curated AI models tailored specifically for Salesforce components and Lightning Web Components.
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