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12 Departments, 1 Platform: City of L.A. Drives Efficiency
Discover how the City of L.A. transformed city services and staff workflows. Learn what’s needed to deliver an enterprise-wide, city-wide platform both technically and politically.
Required equipment: Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
, Senior Manager, Deloitte Consulting LLP
, Chief Information Officer, City of Los Angeles
Role: Executive, IT Business Leader
Industry: Public Sector, Technology
Product: Experience Cloud, Agentforce Public Sector
Topic: Customer Relationships
Session Level: Intermediate
Session Type: Breakout




