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Seamless Digital Solutions: Transforming Disability Claims
Discover how a leading insurance company has revolutionized the disability claims process, launching a solution that connects and simplifies Customer 360 for an unparalleled digital experience.
Required equipment: Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
Objective 1: Understand how digital portals simplify disability claims through secure, role-based collaboration and automation.
Objective 2: Discover how a top insurance company digitizes disability claims to improve efficiency and enhances user experience.
, Sr Technical Architect, Cognizant
, Director, Salesforce Strategy, Manulife
Role: Executive, IT Business Leader
Industry: Financial Services, Healthcare and Life Sciences
Product: Experience Cloud, Agentforce MuleSoft
Topic: Customer Relationships
Session Level: Intermediate
Session Type: Theater




