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Speed Customer Onboarding with AI Intelligent Content
Discover how trusted AI, real-time data, and intelligent content create a seamless, automated, and personalized onboarding journey in Salesforce — turning insights into action at every touchpoint.
Required equipment: Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
Objective 1: See how Customer 360 unites content, workflows, and documents in Salesforce for a seamless onboarding experience.
Objective 2: Learn how trusted AI content personalizes onboarding while ensuring compliance and governance.
Objective 3: Discover how intelligent, automated workflows speed up engagement and strengthen customer relationships.

, Lead Solutions Consultant, OpenText

, Director Product Management, OpenText

Role: IT Business Leader, Service
Product: Agentforce Sales, Agentforce Service
Topic: Customer Relationships
Session Level: Intermediate
Session Type: Theater

Welcome to the Agentic Enterprise.