Tap into tips from Product Development Outsourcer (PDO) partners to build powerful Agentforce solutions with ease and efficiency. Apply proven approaches to design better and deliver faster.
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Agentforce Simplified: 10 Key Ways to Build Like a Pro
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, Director, Partner Solution Engineering, Salesforce
, Chief Executive Officer, Appiphony
, SVP, Consulting and Strategy, Aquiva Labs
Role: Developer
Product: Agentforce
Topic: Agentic AI
Session Level: Intermediate
Session Type: Theater
Session Summary: This session delved into the innovative advancements and best practices surrounding the development of solutions on Salesforce's Agentforce platform and AppExchange. Attendees learned how Salesforce's powerful innovations, such as the new scripting language for deterministic AI agents and the enhanced Atlas reasoning engine, are transforming the enterprise landscape. Speakers emphasized the importance of starting with small, value-driven use cases, leveraging Salesforce's pre-built actions, and incorporating human-in-the-loop designs to ensure compliance, trust, and optimal user experience. Additionally, the session highlighted the importance of design thinking, robust testing, and change management frameworks to facilitate seamless adoption of Agentforce solutions by organizations and their customers alike.
Key Takeaways:
• Salesforce's new scripting language allows developers to create more deterministic and controlled AI agents, enhancing precision and reliability in enterprise use cases.
• Starting with small, high-value use cases and leveraging Salesforce's extensive library of pre-built actions can significantly accelerate development and ensure meaningful user impact.
• Adoption and change management are critical for the success of Agentforce solutions, with frameworks and design thinking principles providing a structured approach to drive user engagement and long-term success.
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