Hear how two leading nonprofits are revolutionizing operations, data management, and team collaboration and seeing better engagement, less administrative burden, and more trust in their data accuracy
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Taming Data Chaos: When Your Mission Outgrows Systems
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, Sr. Director of Project Management, Blue Star Families
, Vice President, Technology and Analytics, Blue Star Families
, CFO & Head of Technology, LifeMoves
Role: Marketing, IT Business Leader
Industry: Nonprofit
Product: Agentforce Nonprofit, Data 360
Session Level: Beginner
Session Type: Breakout
Session Summary: This session highlighted how nonprofit organizations are leveraging Salesforce technology, such as Nonprofit Cloud and Agentforce, to optimize their operations and drive mission-oriented outcomes. With over 400,000 families served, Blue Star Families discussed implementing Agentforce to reduce data entry time by 50% and improve data accuracy by 100%, enabling staff to redirect 400 hours weekly to high-impact work. While LifeMoves shared its transition to Nonprofit Cloud to consolidate multiple data environments, aiming to provide prescriptive insights that enhance service delivery and outcomes. Both organizations emphasized the transformative potential of technology to amplify their missions, reduce administrative burdens, and scale their impact sustainably.
Key Takeaways:
• Blue Star Families's use of Agentforce has the potential to save 400 hours of staff time weekly, equating to $20,000 in operational savings, which can be reinvested into mission-driven work.
• Nonprofit Cloud enables LifeMoves to unify disparate data systems, allowing for prescriptive insights that empower staff to focus on strategic, human-centric tasks rather than administrative work.
• Innovative tools like Agentforce and Nonprofit Cloud are helping nonprofits scale their reach and impact while maintaining cost efficiency, ensuring resources are directed toward community-focused outcomes.
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