Admins can use Scale Center to monitor performance, resolve issues in real time, and get AI insights on anomalies, pages, and organizations — boosting performance, reliability, and uptime.
Dreamforce passes are going fast. Don’t miss the most valuable event in business. Register now.
Register to join Dreamforce in San Francisco, or stream it free on Salesforce+.
Dreamforce is almost here and passes are going fast. Don’t miss your last chance to save $400 by September 26.
Sessions
Explore Dreamforce 2025 sessions.
Browse 1,600+ sessions from 2025 by role, topic, or industry and get inspired for the innovation coming to Dreamforce 2026.
Build Reliable, High-Performing Apps with Scale Agent
Required equipment: Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
, Senior Technical Architect, Certinia
, Sr Engineering Manager, Cisco Meraki
, Product Manager, Salesforce
Role: Developer
Industry: Technology
Product: Agentforce 360 Platform
Topic: Business as a Platform for Change
Session Level: Intermediate
Session Type: Breakout
Session Summary: The session provided a comprehensive overview of Salesforce's latest Scalability Products and tools designed to enhance performance, reliability, and efficiency for organizations. Key announcements included Scale Center, a real-time observability and diagnostics platform, proactive monitoring tools for early risk detection, and ApexGuru, an AI-driven code optimization product to improve Apex code quality during development. The speakers highlighted that 70% of performance issues are reported by end users after business impact and emphasized the importance of proactive measures like production-scale testing to prevent downtime during peak events. Real-world use cases demonstrated how these tools helped organizations achieve significant improvements, such as a 50% reduction in page load times and the ability to handle up to 27,000 requests per second during scale testing, ensuring a seamless customer experience and operational efficiency at scale.
Key Takeaways:
• Scale Center is now generally available across all editions, offering real-time insights, diagnostics, and actionable recommendations to optimize performance and scalability in both sandbox and production environments.
• Proactive monitoring enables early detection of anomalies and risks, with features like smart alerts, root cause diagnostics, and trend analysis to minimize downtime and improve system resilience.
• The AI-driven code optimization tool provides developers with guided fixes and performance guardrails directly in their IDEs, reducing technical debt and improving application quality from the development stage.
Session Summary Feedback: Report a Concern
