- All Sessions
All Sessions, 24 sessions
- YesAdministratorDeveloperEducationNonprofitNonprofitAgentforceAgentic AIIntermediateTheaterAll SessionsVideo On DemandApply lessons from a real nonprofit Agentforce implementation to identify AI workflow opportunities in your own organization.Use an accessibility-first framework to design more inclusive Agentforce and Salesforce solutions.Build a replicable model for integrating equity and inclusive thinking into your AI implementation process.TheaterCommunity Speaker IconVideo On Demand IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesCampgroundMoscone NorthCommunity SpeakerVideo On Demand1:00 p.m. Thursday, Sep 17Thursday, Sep 17AI is reshaping everything — but is it built for everyone? See how Teach Access uses Agentforce to advance disability equity, in their mission to teach students about accessibility.Session Format: Theater
- Thursday, Sep 171:00 PM - 1:20 PM PDT(8:00 PM - 8:20 PM GMT)Moscone North, LL, Campground, Theater 3FIRST COME FIRST SEATED
- YesAdministratorOperationsNonprofitPublic SectorAgentforceSustainabilityBeginnerBreakoutAll SessionsExplore how to measure real-world impact when success means environmental health, not just revenue.Gain practical advice for launching AI agents at a nonprofit, social enterprise, or impact-driven organization.Uncover the surprises and lessons learned from building agents for sustainability missions.BreakoutCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMetreon AMCCommunity Speaker2:00 p.m. Wednesday, Sep 16Wednesday, Sep 16What does AI-powered sustainability look like in the field? Rare and Courageous Land share how Agentforce is scaling their missions — from regenerative farming to reforestation.Session Format: Breakout
- Wednesday, Sep 162:00 PM - 2:40 PM PDT(9:00 PM - 9:40 PM GMT)Metreon AMC, L3, Theatre 12FIRST COME FIRST SEATED
- YesAdministratorNonprofitNonprofitData ActivationBeginnerBreakoutAll SessionsLearn what a trusted, unified data foundation actually requires before any agentic AI initiative can succeed.See how leading nonprofits approach data readiness and consolidate fragmented sources into a single, governed foundation.How to bring users deeper into the process and increase adoptionBreakoutCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesW HotelCommunity Speaker10:00 a.m. Wednesday, Sep 16Wednesday, Sep 16Two nonprofits, one hard-won playbook: how a membership body and a federated network turned data chaos into fundraising wins with Nonprofit CloudSession Format: Breakout
- Wednesday, Sep 1610:00 AM - 10:40 AM PDT(5:00 PM - 5:40 PM GMT)W Hotel, L2, Industry RoomFIRST COME FIRST SEATED
- YesOperationsNonprofitNonprofitProductivityBeginnerWorkshopAll SessionsPlease bring your own laptop to participate.Gain a deep understanding of what a good data foundation is and means.Learn about security, context, and permissions to build a prompt.Leave this session with strategies to address nonprofit data foundation in a meaningful way.WorkshopReserved seating IconImportant: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.VisibleMoscone West, Level 2Moscone West8:00 a.m. Thursday, Sep 17Thursday, Sep 17Learn how to build a data strategy and explore how to break down data silos and support teams to drive faster, smarter decisions.Required equipment: Please bring your own laptop to participate.Session Format: Workshop
- Thursday, Sep 178:30 AM - 9:30 AM PDT(3:30 PM - 4:30 PM GMT)Moscone West, L2, Room 2000RESERVED SEATING
- YesAdministratorIT Business LeaderHealthcare and Life SciencesNonprofitHealthSlackAgentic AIBeginnerRoundtableAll SessionsLearn how CharmHealth turned a Slack community into a measurable growth engine.Understand how AI-powered engagement drove real sales wins for CharmHealth.Take away a scalable model for building community-led growth in your own organization.RoundtableReserved seating IconImportant: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.VisibleInterContinental8:00 a.m. Wednesday, Sep 16Wednesday, Sep 16CharmHealth turned a Slack community into a growth engine, driving engagement, measurable sales wins, and a scalable model for community-led growth powered by AI. Learn how it was built & what’s next.Session Format: Roundtable
- Wednesday, Sep 168:30 AM - 9:30 AM PDT(3:30 PM - 4:30 PM GMT)InterCon, L5, Fremont, Roundtable 11RESERVED SEATING
- YesExecutiveIT Business LeaderNonprofitPublic SectorAgentforceData 360Agentic AIBeginnerTheaterAll SessionsFind out how to provide a real and actionable agentic foundation for Agentforce and your other agents without the sync pain.See live examples of our clients using Agentforce agents today on their StoreConnect-powered websites.Discover how StoreConnect unifies multi-store eCommerce, POS, and transactions, all built on the Salesforce platform.TheaterThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone West, Level 2Moscone West11:00 a.m. Wednesday, Sep 16Wednesday, Sep 16To make correct decisions, agents need data — who purchased what, when, plus company and support info. Learn how to put all into Salesforce, without the cost, with the StoreConnect Agentic Foundation.Session Format: Theater
- Wednesday, Sep 1611:30 AM - 11:50 AM PDT(6:30 PM - 6:50 PM GMT)Moscone West, L2, Theater 4FIRST COME FIRST SEATED
- YesIT Business LeaderNonprofitNonprofitAgentic AIBeginnerWorkshopAll SessionsPlease bring your own laptop to participate.See the value of agents and Agentforce for Nonprofits.Identify key agent use cases for your organization.Understand the anatomy and building blocks of an Agentforce agent.WorkshopReserved seating IconImportant: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.VisibleMoscone West, Level 2Moscone WestTuesday, Sep 154:00 p.m. Tuesday, Sep 15Learn how to build nonprofit agents to support your mission, and discover how to increase efficiency and productivity for your entire organization.Required equipment: Please bring your own laptop to participate.Session Format: Workshop
- Tuesday, Sep 154:00 PM - 5:00 PM PDT(11:00 PM - 12:00 AM GMT)Moscone West, L2, Room 2012RESERVED SEATING
- YesIT Business LeaderNonprofitAgentforceAgentic AIIntermediateTheaterAll SessionsVideo On DemandIdentify operational workflows where Agentforce delivers measurable value across service teams.Build user trust through phased rollout strategies, governance, and human-in-the-loop workflows.TheaterCommunity Speaker IconVideo On Demand IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesCampgroundMoscone NorthCommunity SpeakerVideo On Demand11:00 a.m. Thursday, Sep 17Thursday, Sep 17See how a leading nonprofit built an Agentforce roadmap using Slack and Data 360, and phased governance to move from disconnected AI pilots to operational workflows.Session Format: Theater
- Thursday, Sep 1711:00 AM - 11:20 AM PDT(6:00 PM - 6:20 PM GMT)Moscone North, LL, Campground, Theater 3FIRST COME FIRST SEATED
- YesAdministratorArchitectNonprofitTechnologyHeadless 360 PlatformData 360Agentic AIBeginnerBreakoutAll SessionsDesign a coordinated multi-agent system across Agentforce, Data 360, Slack, and Tableau with no manually written glue code.Keep the controls that matter in human hands: safety and hard rules in deterministic code or Agent Script, never prompts.Ship production-ready work end to end with AI as your instrument, from configuration to code, without waiting on anyone.BreakoutCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone West, Level 3Moscone WestCommunity Speaker9:00 a.m. Wednesday, Sep 16Wednesday, Sep 16Learn how a team used Agentforce to rapidly build a solution to reduce food waste. Explore approaches for rapidly building solutions that support meaningful causes while keeping humans in the loop.Session Format: Breakout
- Wednesday, Sep 169:30 AM - 10:10 AM PDT(4:30 PM - 5:10 PM GMT)Moscone West, L3, Room 3016FIRST COME FIRST SEATED
- YesIT Business LeaderNonprofitNonprofitAgentic AIBeginnerBreakoutAll SessionsSee how three nonprofit leaders identified high-volume work where AI agents can step in and deploy in weeks, not years.Learn how to evaluate your data and governance infrastructure before activating Agentforce.Walk away with a practical playbook to find your right Agentforce starting point, validated by nonprofit leaders.BreakoutCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMetreon AMCCommunity Speaker1:00 p.m. Wednesday, Sep 16Wednesday, Sep 16Join us as customers share and show how their organizations are using Agentforce across member services, programs, fundraising, and more.Session Format: Breakout
- Wednesday, Sep 161:00 PM - 1:40 PM PDT(8:00 PM - 8:40 PM GMT)Metreon AMC, L3, Theatre 14FIRST COME FIRST SEATED
- YesAdministratorOperationsNonprofitAgentforceAgentic AIBeginnerTheaterAll SessionsVideo On DemandLearn the practical steps nonprofits need to start building their own agents with Agentforce.Gain a blueprint for scaling your mission's impact without scaling your headcount or budget.Discover how Agentforce agents handle administrative tasks, freeing staff for higher-value work.TheaterCommunity Speaker IconVideo On Demand IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone SouthContent PavilionCommunity SpeakerVideo On Demand11:00 a.m. Thursday, Sep 17Thursday, Sep 17400,000 members. 24/7 support. Multiple languages. See how YMCA of San Diego is using Agentforce to instantly scale member support without adding staff.Session Format: Theater
- Thursday, Sep 1711:30 AM - 11:50 AM PDT(6:30 PM - 6:50 PM GMT)Moscone South, LL, Content Pavilion, Stage 4FIRST COME FIRST SEATED
- YesIT Business LeaderNonprofitNonprofitTrustIntermediateRoundtableAll SessionsHear about best practices for having humans and AI work together.Understand how nonprofits are embedding AI and ethics into their organizations.Discover resources available to you as you start your ethical use journey.RoundtableReserved seating IconImportant: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.VisibleInterContinental3:00 p.m. Wednesday, Sep 16Wednesday, Sep 16Join our Chief Ethical & Humane Use Officer and customers for an interactive discussion on how nonprofits can invest in responsible and ethical AI and agents.Session Format: Roundtable
- Wednesday, Sep 163:00 PM - 4:00 PM PDT(10:00 PM - 11:00 PM GMT)InterCon, L3, Union Square, Roundtable 6RESERVED SEATING
- YesIT Business LeaderNonprofitNonprofitAgentic AIIntermediateRoundtableAll SessionsLearn how leaders are building alignment, navigating resistance, and embedding AI in ways that support mission.Understand how peers are sequencing AI initiatives in a way that builds momentum and trust.Hear lessons learned on data readiness, board buy-in, and sequencing pilots into scaled AI programs with mission impact.RoundtableReserved seating IconImportant: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.VisibleInterContinental8:00 a.m. Wednesday, Sep 16Wednesday, Sep 16Join nonprofit peers to hear AI adoption best practices. Learn how they overcame resistance, built staff capacity for AI, and delivered impact. Leave with a methodology for what is working todaySession Format: Roundtable
- Wednesday, Sep 168:30 AM - 9:30 AM PDT(3:30 PM - 4:30 PM GMT)InterCon, L3, Grand Ballroom C, Roundtable 3RESERVED SEATING
- YesExecutiveIT Business LeaderNonprofitNonprofitData 360Agentic AIBeginnerTheaterAll SessionsSee how your data helps reach more people, and drive more impact.Learn how to turn fragmented data into trusted context for humans and agents.Understand how to safeguard and monitor nonprofit data.TheaterCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesCampgroundMoscone NorthCommunity Speaker2:00 p.m. Wednesday, Sep 16Wednesday, Sep 16The first step in preparing for AI is organizing your data and readying your workforce. Relationships Australia SA shares lessons from its journey launching AI agents to strengthen service deliverySession Format: Theater
- Wednesday, Sep 162:00 PM - 2:20 PM PDT(9:00 PM - 9:20 PM GMT)Moscone North, LL, Campground, Industry PavilionFIRST COME FIRST SEATED
- YesAdministratorDeveloperNonprofitNonprofitCommunitiesBeginnerCommunity NetworkingAll SessionsSwap real-world lessons with fellow nonprofits on what's working across fundraising, programs, and Salesforce use.Get honest, practical answers from other nonprofits who've faced the same challenges — no pitch, just real experiences.Leave with a new connection and a fresh idea you can bring back to your own organization.Community Speaker IconVisibleMoscone West, Level 2Moscone WestCommunity Speaker10:00 a.m. Wednesday, Sep 16Wednesday, Sep 16Join your fellow nonprofits for networking, swapping of best practices, and time for connection.Session Format: Community Networking
- Wednesday, Sep 1610:30 AM - 11:15 AM PDT(5:30 PM - 6:15 PM GMT)Moscone West, L2, Community Networking 1FIRST COME FIRST SEATED
- YesExecutiveNonprofitNonprofitAgentic AIIntermediateKeynoteAll SessionsVideo On DemandSee how agents and humans can drive measurable impact and success together.Understand how purpose-built solutions can help solve top nonprofit challenges.Hear about new nonprofit innovation.KeynoteCommunity Speaker IconLive Session Audio IconVideo On Demand IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone West, Level 2Moscone WestCommunity SpeakerVideo On DemandLive Stream11:00 a.m. Wednesday, Sep 16Wednesday, Sep 16Join leading nonprofits to learn how you can maximize impact with our purpose-built solutions and agents.Session Format: Keynote
- Wednesday, Sep 1611:40 AM - 12:30 PM PDT(6:40 PM - 7:30 PM GMT)Moscone West, L2, Keynote - Room 2020FIRST COME FIRST SEATED
- YesExecutiveNonprofitNonprofitBusiness as a Platform for ChangeIntermediateTheaterAll SessionsHow Salesforce serves as the core operating system for this nonprofit, from billing, to timekeeping, and program managementThe re-envisioning of nonprofit operations through a consolidated ecosystem that incorporates agentic AIUsing Nonprofit Cloud at the center of this transformed ecosystemTheaterCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesCampgroundMoscone NorthCommunity Speaker9:00 a.m. Wednesday, Sep 16Wednesday, Sep 16Discover how a multicloud ecosystem with agentic AI and self-service portals drives true digital transformation and stakeholder engagement to reimagine nonprofit operations.Session Format: Theater
- Wednesday, Sep 169:30 AM - 9:50 AM PDT(4:30 PM - 4:50 PM GMT)Moscone North, LL, Campground, Theater 1FIRST COME FIRST SEATED
- YesExecutiveNonprofitNonprofitBusiness as a Platform for ChangeIntermediateTheaterAll SessionsGet an exclusive sneak peek at the Nonprofit Cloud roadmap — upcoming capabilities and the vision driving what’s next.Discover the most relevant Customer 360 and platform innovations coming your way — AI, data, productivity, and more.Determine when to migrate from your managed package to Nonprofit Cloud— and how to get started.TheaterCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone SouthMoscone West, Level 2Content PavilionMoscone WestCommunity Speaker2:00 p.m. Wednesday, Sep 1612:00 p.m. Thursday, Sep 17Thursday, Sep 17Wednesday, Sep 16Join us for an exclusive look at the Nonprofit roadmap, a tour of the innovations designed to amplify your impact, and practical guidance for managed-package customers evaluating their next step.Session Format: Theater
- Wednesday, Sep 162:30 PM - 2:50 PM PDT(9:30 PM - 9:50 PM GMT)Moscone West, L2, Learning Lab Theater AFIRST COME FIRST SEATED
- Thursday, Sep 1712:00 PM - 12:20 PM PDT(7:00 PM - 7:20 PM GMT)Moscone South, LL, Content Pavilion, Stage 8FIRST COME FIRST SEATED
- YesExecutiveNonprofitNonprofitBusiness as a Platform for ChangeIntermediateBreakoutAll SessionsVideo On DemandGet an exclusive look at the Nonprofit Cloud roadmap, upcoming capabilities, and the vision driving what’s next.Discover the most relevant Customer 360 and platform innovations coming your way — AI, data, productivity, and more.Gain resources and a framework to evaluate when to migrate from your managed package to Nonprofit Cloud.BreakoutVideo On Demand IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone SouthContent PavilionVideo On Demand2:00 p.m. Thursday, Sep 17Thursday, Sep 17Join us for an exclusive look at the Nonprofit roadmap, a tour of the innovations designed to amplify your impact, and practical guidance for managed-package customers evaluating their next step.Session Format: Breakout
- Thursday, Sep 172:00 PM - 2:40 PM PDT(9:00 PM - 9:40 PM GMT)Moscone South, LL, Content Pavilion, Stage 5FIRST COME FIRST SEATED
- YesExecutiveNonprofitNonprofitAgentic AIIntermediateTheaterAll SessionsLearn how agents help prioritize high-value interactions.Find out how this digital transformation can maintain the highest levels of empathy and security for all stakeholders.Discover how AI supports relationships in a resource-constrained environment.TheaterCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesCampgroundMoscone NorthCommunity Speaker11:00 a.m. Thursday, Sep 17Thursday, Sep 17Learn from a top nonprofit on how to modernize digital infrastructure to reclaim staff time, deepen relationships, and ensure every available resource is directed toward measurable community impact.Session Format: Theater
- Thursday, Sep 1711:30 AM - 11:50 AM PDT(6:30 PM - 6:50 PM GMT)Moscone North, LL, Campground, Industry PavilionFIRST COME FIRST SEATED
- YesIT Business LeaderOperationsNonprofitTechnologyNonprofitSlackProductivityBeginnerTheaterAll SessionsLearn how Pano AI uses Slack to coordinate teams and respond fast during high-stakes, time-sensitive events.Understand how to surface critical information quickly to the right people when every second counts.Discover practical ways to structure Slack workflows for mission-critical coordination in your own organization.TheaterCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone West, Level 3Moscone WestCommunity Speaker3:00 p.m. Thursday, Sep 17Thursday, Sep 17From wildfire alerts to severe weather response, real organizations trust Slack when it matters most. Hear how they coordinate teams, surface critical info, and act fast — all in one platform.Session Format: Theater
- Thursday, Sep 173:00 PM - 3:20 PM PDT(10:00 PM - 10:20 PM GMT)Moscone West, L3, Theater 18FIRST COME FIRST SEATED
- YesExecutiveNonprofitNonprofitBeginnerTheaterAll SessionsUsing Nonprofit Cloud for Program ManagementTheaterCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesCampgroundMoscone NorthCommunity Speaker1:00 p.m. Thursday, Sep 17Thursday, Sep 17To tackle the aging crisis, Avenidas is consolidating fragmented systems. Learn how these tech shifts improved audits and cross-program referrals, freeing staff to focus on direct client care.Session Format: Theater
- Thursday, Sep 171:30 PM - 1:50 PM PDT(8:30 PM - 8:50 PM GMT)Moscone North, LL, Campground, Theater 1FIRST COME FIRST SEATED
- YesAdministratorArchitectFinancial ServicesNonprofitExperience CloudHeadless 360 PlatformArtificial IntelligenceIntermediateBreakoutAll SessionsLearn how AI can turn a Salesforce use case into a first version faster.See how Titan AI uses your Salesforce data model without touching customer records.Discover how teams can refine AI-built forms and portals with no-code tools.BreakoutThis session is first come, first seated. You do not have a reserved seat.VisibleYesMoscone West, Level 3Moscone West9:00 a.m. Thursday, Sep 17Thursday, Sep 17See how Titan AI helps Salesforce teams turn an idea into a first version fast, using your Salesforce data model while protecting customer records and keeping refinement no-code.Session Format: Breakout
- Thursday, Sep 179:30 AM - 10:10 AM PDT(4:30 PM - 5:10 PM GMT)Moscone West, L3, Room 3022FIRST COME FIRST SEATED
- YesAdministratorNonprofitNonprofitBusiness as a Platform for ChangeBeginnerBreakoutAll SessionsLearn about planning and executing a Nonprofit Success Pack (NPSP) migration to Nonprofit Cloud.Hear firsthand the lessons learned from nonprofits that completed the migration.Understand migration resources available to you.BreakoutCommunity Speaker IconThis session is first come, first seated. You do not have a reserved seat.VisibleYesW HotelCommunity SpeakerTuesday, Sep 153:00 p.m. Tuesday, Sep 15Hear from two thriving nonprofits on why they chose to migrate to Nonprofit Cloud to help handle growth, to take advantage of the built-in innovation, and for the AI capabilities.Session Format: Breakout
- Tuesday, Sep 153:00 PM - 3:40 PM PDT(10:00 PM - 10:40 PM GMT)W Hotel, L2, Industry RoomFIRST COME FIRST SEATED





