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Sessions

Explore sessions. Plan your Dreamforce.

Browse the full session catalog by role, industry, and product to design an agenda that works for you. Reserve your seat for hands-on trainings, certification exams, roundtables and more.

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Community Speaker

Reserved Seating

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Video On Demand

Open List
  • All Sessions
All Sessions, 309 sessions
  • Yes
    Administrator
    Operations
    Communications
    Technology
    Sales
    Agentforce
    Artificial Intelligence
    Intermediate
    Theater
    All Sessions
    Benchmark your team’s AI implementation and learn how to fix common data problems with enrichment, hierarchies, and more.
    See what changes when agents not only read but start acting on your data, and learn new risks that come with write access.
    Gain a practical checklist of data requirements and governance that determine whether AI will deliver trustworthy results.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone South
    Moscone West, Level 2
    Content Pavilion
    Moscone West
    3:00 p.m. Thursday, Sep 17
    9:00 a.m. Wednesday, Sep 16
    Thursday, Sep 17
    Wednesday, Sep 16
    The AI hype settled; the data problems didn’t. See what two years of implementation taught revenue teams and operators, and steal their top 10 data quality requirements that perform.
    Session Format: Theater
    • Wednesday, Sep 169:00 AM - 9:20 AM PDT
      (4:00 PM - 4:20 PM GMT)
      Moscone West, L2, Theater 4
      FIRST COME FIRST SEATED
    • Thursday, Sep 173:30 PM - 3:50 PM PDT
      (10:30 PM - 10:50 PM GMT)
      Moscone South, LL, Content Pavilion, Stage 8
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    IT Business Leader
    Headless 360 Platform
    Success Plans
    Intro to Salesforce
    Beginner
    Theater
    All Sessions
    Video On Demand
    Identify the three onboarding best practices that speed up your Salesforce implementation from day one.
    Apply a structured approach to avoid common pitfalls that slow down early Salesforce adoption.
    Discover how the Premier Success Plan can help you build a strong Salesforce foundation from the start.
    Theater
    Video On Demand Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Campground
    Moscone North
    Video On Demand
    4:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    New to Salesforce? No problem. Discover three best practices to set a foundation on day one for a faster, smoother implementation and long-term success.
    Session Format: Theater
    • Wednesday, Sep 164:00 PM - 4:20 PM PDT
      (11:00 PM - 11:20 PM GMT)
      Moscone North, LL, Campground, Theater 3
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    IT Business Leader
    Headless 360 Platform
    Success Plans
    Intro to Salesforce
    Beginner
    Theater
    All Sessions
    We’re talking about what Salesforce has learned from our customers, partners, and employees about maximising CRM adoption.
    We will wrap our best practices up into six, overarching guiding principles that we will present today
    By incorporating these principles, you will save time, money and effort and get the most out of your Salesforce investment.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Campground
    Moscone North
    Moscone West, Level 3
    Moscone West
    1:00 p.m. Wednesday, Sep 16
    12:00 p.m. Thursday, Sep 17
    Thursday, Sep 17
    Wednesday, Sep 16
    Adoption = Business Value. Learn six proven strategies to get your teams up and running quickly with Salesforce and drive long-term success from your CRM investment.
    Session Format: Theater
    • Wednesday, Sep 161:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Moscone North, LL, Campground, Theater 1
      FIRST COME FIRST SEATED
    • Thursday, Sep 1712:00 PM - 12:20 PM PDT
      (7:00 PM - 7:20 PM GMT)
      Moscone West, L3, Theater 17
      FIRST COME FIRST SEATED
  • Yes
    Consultant
    Administrator
    Agentforce
    Data 360
    Data Activation
    Beginner
    Theater
    All Sessions
    Understand how Data 360 unifies customer data and serves as the foundation for successful AI and Agentforce implementation.
    Explore real-world Data 360 use cases and learn how organizations are driving better customer experiences.
    Discover the essential building blocks of Data 360 and identify opportunities to implement it in your organization.
    Theater
    Community Speaker Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Trailblazer Forest
    Moscone West
    Community Speaker
    11:00 a.m. Thursday, Sep 17
    Tuesday, Sep 15
    Thursday, Sep 17
    4:00 p.m. Tuesday, Sep 15
    Learn how Data 360 powers Agentforce and AI success through real customer use cases. Understand foundational concepts and leave with a clear view of what’s possible for your organization.
    Session Format: Theater
    • Tuesday, Sep 154:00 PM - 4:20 PM PDT
      (11:00 PM - 11:20 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
      FIRST COME FIRST SEATED
    • Thursday, Sep 1711:00 AM - 11:20 AM PDT
      (6:00 PM - 6:20 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Agentforce
    Agentic AI
    Intermediate
    Theater
    All Sessions
    Learn how to use natural language to complete your admin tasks faster directly from Setup.
    Learn how to easily navigate Setup and get direct answers to any question without having to switch context.
    Learn how to proactively diagnose org health issues.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone West, Level 2
    Moscone West, Level 3
    Moscone West
    10:00 a.m. Wednesday, Sep 16
    Tuesday, Sep 15
    4:00 p.m. Tuesday, Sep 15
    Wednesday, Sep 16
    Complete admin tasks faster and eliminate setup complexity. See how Setup with Agentforce empowers admins to boost productivity by up to 100% and simplify difficult troubleshooting.
    Session Format: Theater
    • Tuesday, Sep 154:30 PM - 4:50 PM PDT
      (11:30 PM - 11:50 PM GMT)
      Moscone West, L3, Theater 18
      FIRST COME FIRST SEATED
    • Wednesday, Sep 1610:30 AM - 10:50 AM PDT
      (5:30 PM - 5:50 PM GMT)
      Moscone West, L2, Learning Lab Theater A
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Sales
    Revenue Management
    Agentforce
    Agentic AI
    Intermediate
    Hands-on Training
    All Sessions
    Explore Agentforce Studio to navigate its key features and environment.
    Analyze the step-by-step logic and decision-making of a Quoting Agent.
    Build an agent capable of generating fast, accurate quotes and renewals.
    Hands-on Training
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Laptops are provided for all attendees.
    Visible
    Marriott Marquis
    9:00 a.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Empower your teams and AI agents to accelerate quotes, streamline renewals, cut manual effort, and scale revenue growth so reps can focus on what matters most.
    Equipment provided: Laptops are provided for all attendees.
    Session Format: Hands-on Training
    • Wednesday, Sep 169:30 AM - 11:00 AM PDT
      (4:30 PM - 6:00 PM GMT)
      Marriott, Level B2, Salon 10-14
      RESERVED SEATING
  • Yes
    Administrator
    Developer
    Headless 360 Platform
    Success Plans
    Careers
    Beginner
    Theater
    All Sessions
    Success Plans
    Video On Demand
    Discover how Salesforce certifications can help boost your career.
    See the Salesforce certification program structure, and know how to identify the right certification for you.
    Understand how Salesforce assesses Agentforce skills in exams, and learn how to prepare for your exam.
    Theater
    Video On Demand Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone South
    Content Pavilion
    Video On Demand
    12:00 p.m. Thursday, Sep 17
    Thursday, Sep 17
    Staffing Activation Area: Success Plans
    Learn how Salesforce certifications can build your credibility and impact. Get guidance on which ones to pursue based on your role, and learn how to showcase them to grow your career.
    Session Format: Theater
    • Thursday, Sep 1712:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Moscone South, LL, Content Pavilion, Stage 4
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Sales
    Slack
    Agentforce
    Agentic AI
    Beginner
    Hands-on Training
    All Sessions
    Describe how Slackbot works as an AI agent, including what workspace data it can and cannot access.
    Apply effective prompting strategies to find experts, summarize channels, and surface technical resources.
    Use Slackbot to create a collaborative canvas and build a reusable personal skill that automates a recurring task.
    Hands-on Training
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Laptops are provided for all attendees.
    Visible
    Marriott Marquis
    3:00 p.m. Thursday, Sep 17
    Tuesday, Sep 15
    8:00 a.m. Tuesday, Sep 15
    Thursday, Sep 17
    Discover how Slack AI and Skills help humans and AI agents get more done together. Summarize threads, automate recurring work, and keep every team aligned — without leaving Slack.
    Equipment provided: Laptops are provided for all attendees.
    Session Format: Hands-on Training
    • Tuesday, Sep 158:00 AM - 9:00 AM PDT
      (3:00 PM - 4:00 PM GMT)
      Marriott, Level B2, Salon 10-14
      RESERVED SEATING
    • Thursday, Sep 173:00 PM - 4:00 PM PDT
      (10:00 PM - 11:00 PM GMT)
      Marriott, Level B2, Salon 7
      RESERVED SEATING
  • Yes
    Administrator
    Headless 360 Platform
    Agentforce
    Beginner
    Keynote
    All Sessions
    Video On Demand
    See how Agentforce and AIforce help you turn business needs into AI-powered experiences faster.
    Learn how to extend trusted AI experiences beyond Salesforce to every user, agent, and surface.
    Discover how Salesforce security and governance capabilities help you operationalize trust and deploy AI with confidence.
    Keynote
    Community Speaker Icon
    Live Session Audio Icon
    Video On Demand Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone West, Level 3
    Moscone West
    Community Speaker
    Video On Demand
    Live Stream
    Thursday, Sep 17
    10:00 a.m. Thursday, Sep 17
    Your admin skills were built for this moment. See Salesforce innovations, including AIforce and Builder Central, live demos, and real stories showing admins leading the Agentic Enterprise.
    Session Format: Keynote
    • Thursday, Sep 1710:30 AM - 11:20 AM PDT
      (5:30 PM - 6:20 PM GMT)
      Moscone West, L3, Keynote - Room 3001
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Slack
    Productivity
    Intermediate
    Theater
    All Sessions
    Learn how to run a Jobs to Be Done workshop and use Slack as the operating layer for every job your team identifies.
    Learn the CS and Partner Marketing AI transformation framework, from cultural shift to measurable productivity outcomes.
    Walk away with a repeatable playbook for standing up an AI makers community inside a marketing or go-to-market team.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone West, Level 3
    Moscone West
    11:00 a.m. Thursday, Sep 17
    12:00 p.m. Wednesday, Sep 16
    Thursday, Sep 17
    Wednesday, Sep 16
    From seamless authentication to Agentforce in Slack, discover what every Salesforce admin needs to know to set up, secure, and scale Slack as the operating layer for your org — all from one platform.
    Session Format: Theater
    • Wednesday, Sep 1612:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Moscone West, L3, Learning Lab Theater C
      FIRST COME FIRST SEATED
    • Thursday, Sep 1711:30 AM - 11:50 AM PDT
      (6:30 PM - 6:50 PM GMT)
      Moscone West, L3, Learning Lab Theater C
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Developer
    AgentExchange
    Agentforce
    Beginner
    Theater
    All Sessions
    Learn seven Salesforce MVP vetted agents and apps designed to eliminate admin work in sales and service environments.
    Understand practical strategies for deploying tools to accelerate customer support response times and improve efficiency.
    Learn which agents and apps align to your organization's specific pain points.
    Theater
    Community Speaker Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Trailblazer Forest
    Moscone West
    Community Speaker
    3:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Stop wasting time on mundane data entry. Discover seven trusted agents and apps built to automate your daily tasks, speed up customer support, and make you the hero of your department.
    Session Format: Theater
    • Wednesday, Sep 163:00 PM - 3:20 PM PDT
      (10:00 PM - 10:20 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Slack
    Agentic AI
    Beginner
    Roundtable
    All Sessions
    Identify concrete “house rules” for working productively with an AI agent in day-to-day work, not just adopting one.
    Compare real strategies and trade-offs peers are using to live and work alongside agents on their teams.
    Leave with practical norms and etiquette to reduce friction between agents and the humans working with them.
    Roundtable
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Visible
    InterContinental
    11:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    Adopting an AI agent is easy. Cohabiting with it is the hard part. Join this roundtable to trade house rules for living and working alongside agents.
    Session Format: Roundtable
    • Thursday, Sep 1711:30 AM - 12:30 PM PDT
      (6:30 PM - 7:30 PM GMT)
      InterCon, L3, Union Square, Roundtable 5
      RESERVED SEATING
  • Yes
    Administrator
    Executive
    AgentExchange
    Agentic AI
    Beginner
    Theater
    All Sessions
    Discover how top ISV partners are building AI-powered apps and agents available on AgentExchange.
    See live demos showcasing customer use cases powered by AgentExchange GTM Apps.
    Learn how to access and activate private offer apps through AgentExchange.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Trailblazer Forest
    Moscone West
    12:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Watch live demos of partner-built apps and agents that are ready to deploy. See how to request custom private offers to streamline your purchasing process.
    Session Format: Theater
    • Wednesday, Sep 1612:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Executive
    AgentExchange
    Agentic AI
    Intermediate
    Theater
    All Sessions
    Discover how top ISV partners are building AI-powered apps and agents available on AgentExchange.
    See live demos showcasing customer use cases powered by AgentExchange GTM Apps.
    Learn how to access and activate private offer apps through AgentExchange.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Trailblazer Forest
    Moscone West
    Thursday, Sep 17
    10:00 a.m. Thursday, Sep 17
    Watch live demonstrations of partner-built agents and apps ready to deploy in minutes. Learn how to request custom private offers directly to streamline your team's purchasing process.
    Session Format: Theater
    • Thursday, Sep 1710:30 AM - 10:50 AM PDT
      (5:30 PM - 5:50 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Developer
    Education
    Nonprofit
    Nonprofit
    Agentforce
    Agentic AI
    Intermediate
    Theater
    All Sessions
    Video On Demand
    Apply lessons from a real nonprofit Agentforce implementation to identify AI workflow opportunities in your own organization.
    Use an accessibility-first framework to design more inclusive Agentforce and Salesforce solutions.
    Build a replicable model for integrating equity and inclusive thinking into your AI implementation process.
    Theater
    Community Speaker Icon
    Video On Demand Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Campground
    Moscone North
    Community Speaker
    Video On Demand
    1:00 p.m. Thursday, Sep 17
    Thursday, Sep 17
    AI is reshaping everything — but is it built for everyone? See how Teach Access uses Agentforce to advance disability equity, in their mission to teach students about accessibility.
    Session Format: Theater
    • Thursday, Sep 171:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Moscone North, LL, Campground, Theater 3
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Agentforce
    Business as a Platform for Change
    Intermediate
    Theater
    All Sessions
    Apply Agentforce to social good and learn about real patterns from finalists solving accessibility, equity, and inclusion challenges.
    See innovation in practice and hear real examples of agents and AI tools plugging into different experiences to extend impact.
    Evaluate and champion AI-for-good ideas, including a quick framework for judging agent impact and pitching projects.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Trailblazer Forest
    Moscone West
    4:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    See the future of headless innovation. Live finalists pitch real Agentforce agents solving social good challenges. Get inspired, get ideas, then vote for your favorite.
    Session Format: Theater
    • Wednesday, Sep 164:00 PM - 4:50 PM PDT
      (11:00 PM - 11:50 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Healthcare and Life Sciences
    Health
    Agentforce
    Agentic AI
    Advanced
    Workshop
    All Sessions
    Please bring your own laptop to participate.
    Explore the operational impact of Agentforce across key provider and payer workflows and use cases.
    Learn how to deploy real agents that reshape how providers and payers deliver patient outcomes.
    Walk away with a concrete Agentforce deployment strategy tailored to your provider or payer organization.
    Workshop
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Visible
    Moscone West, Level 2
    Moscone West
    Tuesday, Sep 15
    2:00 p.m. Tuesday, Sep 15
    Agentforce is reshaping how Providers and Payers deliver patient outcomes. In this workshop, learn how to deploy real agents and leave with an Agentforce strategy you can act on.
    Required equipment: Please bring your own laptop to participate.
    Session Format: Workshop
    • Tuesday, Sep 152:30 PM - 3:30 PM PDT
      (9:30 PM - 10:30 PM GMT)
      Moscone West, L2, Room 2008
      RESERVED SEATING
  • Yes
    Administrator
    Healthcare and Life Sciences
    Life Sciences
    Agentforce
    Agentic AI
    Advanced
    Workshop
    All Sessions
    Please bring your own laptop to participate.
    Explore the operational impact of Agentforce across key life sciences workflows and use cases.
    Learn how to deploy real agents that reshape pharma and medtech operations from day one.
    Walk away with a concrete Agentforce deployment strategy tailored to your pharma or medtech organization.
    Workshop
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Visible
    Moscone West, Level 2
    Moscone West
    8:00 a.m. Thursday, Sep 17
    1:00 p.m. Wednesday, Sep 16
    Thursday, Sep 17
    Wednesday, Sep 16
    Agentforce is reshaping how Pharma and MedTech organizations operate. In this workshop, learn how to deploy real agents and leave with an Agentforce strategy you can act on.
    Required equipment: Please bring your own laptop to participate.
    Session Format: Workshop
    • Wednesday, Sep 161:30 PM - 2:30 PM PDT
      (8:30 PM - 9:30 PM GMT)
      Moscone West, L2, Room 2004
      RESERVED SEATING
    • Thursday, Sep 178:30 AM - 9:30 AM PDT
      (3:30 PM - 4:30 PM GMT)
      Moscone West, L2, Room 2010
      RESERVED SEATING
  • Yes
    Administrator
    Finance and Accounting
    Manufacturing
    Technology
    Revenue Management
    Agentic AI
    Intermediate
    Breakout
    All Sessions
    Understand the key innovation areas in Revenue Cloud Advanced for the next year.
    Learn top features and enhancements being released in Winter '27.
    Breakout
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone South
    Metreon AMC
    Content Pavilion
    Tuesday, Sep 15
    9:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    1:00 p.m. Tuesday, Sep 15
    Learn about innovations coming to Agentforce Revenue Management. See how Revenue Cloud Advanced (RCA) goes beyond CPQ with headless design, enabling better ease of use, customization, and performance.
    Session Format: Breakout
    • Tuesday, Sep 151:30 PM - 2:10 PM PDT
      (8:30 PM - 9:10 PM GMT)
      Metreon AMC, L3, Theatre 15
      FIRST COME FIRST SEATED
    • Thursday, Sep 179:00 AM - 9:40 AM PDT
      (4:00 PM - 4:40 PM GMT)
      Moscone South, LL, Content Pavilion, Stage 1
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Developer
    Automotive
    Manufacturing
    Manufacturing
    Agentforce
    Agentic AI
    Advanced
    Workshop
    All Sessions
    Please bring your own laptop to participate.
    Use Agentforce Vibes to diagnose issues across Manufacturing Cloud.
    Build and deploy custom resources like LWCs and Apex using only natural language prompts.
    Apply AI-powered development patterns to Manufacturing Cloud workflows to surface run-rate risk faster.
    Workshop
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Visible
    Moscone West, Level 2
    Moscone West
    12:00 p.m. Tuesday, Sep 15
    Tuesday, Sep 15
    A dealer's sales agreement is stuck: use Agentforce Vibes to debug the issue live, undo the damage, and ship a working Lightning Web Component, all from a natural language prompt.
    Required equipment: Please bring your own laptop to participate.
    Session Format: Workshop
    • Tuesday, Sep 1512:30 PM - 1:30 PM PDT
      (7:30 PM - 8:30 PM GMT)
      Moscone West, L2, Room 2000
      RESERVED SEATING
  • Yes
    Administrator
    Architect
    Agentforce
    Data 360
    Agentic AI
    Beginner
    Roundtable
    All Sessions
    Roundtable
    Reserved seating Icon
    Important: By selecting “Schedule” you are reserving a seat. Please show up 5 mins prior to the session or we will release your seat. If a session is full, you still can join the walk-up line onsite.
    Visible
    Marriott Marquis
    11:00 a.m. Wednesday, Sep 16
    Thursday, Sep 17
    10:00 a.m. Thursday, Sep 17
    Wednesday, Sep 16
    In this Circle of Success, explore Agentforce use cases and guardrails. Discuss strategies to align your values, goals, and requirements with agent design, testing, and more.
    Session Format: Roundtable
    • Wednesday, Sep 1611:30 AM - 12:30 PM PDT
      (6:30 PM - 7:30 PM GMT)
      Marriott, Level B2, Salon 4-6
      RESERVED SEATING
    • Thursday, Sep 1710:00 AM - 11:00 AM PDT
      (5:00 PM - 6:00 PM GMT)
      Marriott, Level B2, Salon 4-6
      RESERVED SEATING
  • Yes
    Administrator
    Financial Services
    Financial Services
    Intermediate
    Theater
    All Sessions
    Know how AI agents can automate stages of the insurance policy lifecycle without sacrificing trust or oversight.
    Identify where governed automation can streamline submissions, claims, or service in their own organization.
    Feel confident that agentic automation enhances the human connection in insurance.
    Theater
    Community Speaker Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Campground
    Moscone North
    Community Speaker
    1:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Learn how to use AI agents to automate the insurance lifecycle. Discover how to drive efficiency without compromising the human connection at the heart of insurance.
    Session Format: Theater
    • Wednesday, Sep 161:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Moscone North, LL, Campground, Industry Pavilion
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Operations
    Nonprofit
    Public Sector
    Agentforce
    Sustainability
    Beginner
    Breakout
    All Sessions
    Explore how to measure real-world impact when success means environmental health, not just revenue.
    Gain practical advice for launching AI agents at a nonprofit, social enterprise, or impact-driven organization.
    Uncover the surprises and lessons learned from building agents for sustainability missions.
    Breakout
    Community Speaker Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Metreon AMC
    Community Speaker
    2:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    What does AI-powered sustainability look like in the field? Rare and Courageous Land share how Agentforce is scaling their missions — from regenerative farming to reforestation.
    Session Format: Breakout
    • Wednesday, Sep 162:00 PM - 2:40 PM PDT
      (9:00 PM - 9:40 PM GMT)
      Metreon AMC, L3, Theatre 12
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Agentforce
    Agentic AI
    Intermediate
    Theater
    All Sessions
    Understand how AI can uncover the hidden complexity that impacts Salesforce performance, maintainability, and scalability.
    Learn how agents can act on that analysis to modernize automation and where human review still matters.
    See where agents can add value beyond automation across your Salesforce landscape.
    Theater
    This session is first come, first seated. You do not have a reserved seat.
    Visible
    Yes
    Moscone West, Level 2
    Moscone West
    3:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Every Salesforce org accumulates complexity. Discover agents that read that complexity, explain it, modernize it, and go further by taking action and automating decisions across your org.
    Session Format: Theater
    • Wednesday, Sep 163:00 PM - 3:20 PM PDT
      (10:00 PM - 10:20 PM GMT)
      Moscone West, L2, Theater 4
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Nonprofit
    Nonprofit
    Data Activation
    Beginner
    Breakout
    All Sessions
    Learn what a trusted, unified data foundation actually requires before any agentic AI initiative can succeed.
    See how leading nonprofits approach data readiness and consolidate fragmented sources into a single, governed foundation.
    Identify the fundraising steps you should take now to move from pilots to trusted, operational Agentforce.
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    W Hotel
    Community Speaker
    10:00 a.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Hear from a leading nonprofits as they share best practices around using Agentforce Nonprofit to see fundraising success.
    Session Format: Breakout
    • Wednesday, Sep 1610:00 AM - 10:40 AM PDT
      (5:00 PM - 5:40 PM GMT)
      W Hotel, L2, Industry Room
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    IT Business Leader
    Technology
    Tableau
    Security
    Intermediate
    Breakout
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    Uncover core MCP security risks and see how they impact your Tableau environment.
    Understand how Tableau MCP works and the essential security elements to consider.
    Explore practical best practices and guardrails to keep your Tableau MCP secure.
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    Metreon AMC
    2:00 p.m. Thursday, Sep 17
    Thursday, Sep 17
    Explore how to build a secure Tableau MCP deployment that governs exactly how AI agents access your enterprise data using key security, identity, and access control mechanisms.
    Session Format: Breakout
    • Thursday, Sep 172:00 PM - 2:40 PM PDT
      (9:00 PM - 9:40 PM GMT)
      Metreon AMC, L3, Theatre 12
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Developer
    Manufacturing
    Technology
    Agentforce Operations
    Data 360
    Agentic AI
    Intermediate
    Theater
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    Understand how AI-generated metadata speeds delivery while raising risks like drift, misconfiguration, and bad code.
    Learn how governance, security, auditability, and release confidence hold up when AI feeds your delivery funnel.
    See how leading teams use AI to manage and secure Salesforce environments, plus learn a new approach to sandbox management.
    Theater
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    Moscone West, Level 3
    Moscone West
    11:00 a.m. Wednesday, Sep 16
    Wednesday, Sep 16
    AI changed how fast Salesforce work ships, not the standards it must meet. Learn how leading teams handle drift, security, and release risk when machines feed the funnel.
    Session Format: Theater
    • Wednesday, Sep 1611:00 AM - 11:20 AM PDT
      (6:00 PM - 6:20 PM GMT)
      Moscone West, L3, Theater 17
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    IT Business Leader
    Financial Services
    Financial Services
    Agentic AI
    Intermediate
    Theater
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    Discover how an AI-native platform cuts form friction to boost conversion with adaptive intake.
    See how an industry leader uses Salesforce AI to automate origination journeys, driving efficiency and scalable growth.
    Check out a demo to explore digital origination capabilities and how to effectively use them in your product journeys.
    Theater
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    Moscone West, Level 3
    Moscone West
    Community Speaker
    Tuesday, Sep 15
    8:00 a.m. Tuesday, Sep 15
    Check out how Salesforce speeds up onboarding, boosts conversion, and automates decisioning and compliance. Unify every product journey on one platform with Digital Origination.
    Session Format: Theater
    • Tuesday, Sep 158:30 AM - 8:50 AM PDT
      (3:30 PM - 3:50 PM GMT)
      Moscone West, L3, Theater 18
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  • Yes
    Administrator
    Agentforce
    Data Activation
    Intermediate
    Breakout
    All Sessions
    Learn what to measure first in your org: not just duplicate and fill rates, but field descriptions, ownership, and usage.
    Understand why grounding, not model capability, limits agentic AI in CRM, redefining admins as accountable for what AI knows.
    Prove readiness with trend evidence leadership accepts, and judge what fields are safe for reporting, automation, and agents.
    Breakout
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    Metreon AMC
    9:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    When AI runs on data you don't trust, monitor and clean data at scale inside Salesforce. Prove the org is AI-ready and keep it that way — no more duplicates, firefighting, or wrong answers.
    Session Format: Breakout
    • Thursday, Sep 179:30 AM - 10:10 AM PDT
      (4:30 PM - 5:10 PM GMT)
      Metreon AMC, L3, Theatre 9
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  • Yes
    Administrator
    Professional Services
    Slack
    Agentic AI
    Intermediate
    Breakout
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    Understand the prerequisites and setup required to enable Slack actions within Salesforce Flow.
    Build declarative automations that create Slack channels and manage channel membership dynamically.
    Design intelligent Flow triggers to send targeted Slack messages and alerts based on Salesforce data.
    Breakout
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    Metreon AMC
    Community Speaker
    4:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Learn how to build your first Slack app connected to Salesforce using AI workflows, automations, and real business use cases.
    Session Format: Breakout
    • Wednesday, Sep 164:00 PM - 4:40 PM PDT
      (11:00 PM - 11:40 PM GMT)
      Metreon AMC, L3, Theatre 12
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Headless 360 Platform
    Agentic AI
    Beginner
    Theater
    All Sessions
    Understand what Vibe Coding is and how natural language and LLMs generate Salesforce metadata using AF Vibes and Cursor AI.
    Identify use cases where AI-assisted dev can boost Admin & Developer productivity without sacrificing governance or quality.
    Apply best-practice guardrails for human-in-the-loop design, ensuring AI-generated outputs are secure and scalable.
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    Trailblazer Forest
    Moscone West
    11:00 a.m. Thursday, Sep 17
    8:00 a.m. Wednesday, Sep 16
    Thursday, Sep 17
    Wednesday, Sep 16
    Use natural language and AI to generate Salesforce metadata faster. See how to describe your intent and create configuration without complex scripting using Agentforce Vibes.
    Session Format: Theater
    • Wednesday, Sep 168:30 AM - 8:50 AM PDT
      (3:30 PM - 3:50 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
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    • Thursday, Sep 1711:30 AM - 11:50 AM PDT
      (6:30 PM - 6:50 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
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  • Yes
    Consultant
    Administrator
    Headless 360 Platform
    Agentforce
    Agentic AI
    Intermediate
    Breakout
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    Video On Demand
    Understand the value of hybrid reasoning in AI Agents and how agent script brings hybrid reasoning to life.
    Understand the basic agent script structure and syntax, including the different blocks and common script patterns.
    Leverage canvas view, script view, and other agent building tools to build agents efficiently and effectively.
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    Moscone West, Level 3
    Moscone West
    Community Speaker
    Video On Demand
    Tuesday, Sep 15
    8:00 a.m. Tuesday, Sep 15
    9:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    Build confidence with Agent Script, no coding experience required. Learn when to use Canvas and Script views, and leave with the skills to build, refine, and scale agents in Agent Builder confidently.
    Session Format: Breakout
    • Tuesday, Sep 158:30 AM - 9:10 AM PDT
      (3:30 PM - 4:10 PM GMT)
      Moscone West, L3, Room 3024
      FIRST COME FIRST SEATED
    • Thursday, Sep 179:30 AM - 10:10 AM PDT
      (4:30 PM - 5:10 PM GMT)
      Moscone West, L3, Room 3016
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Sales
    Sales
    Sales Performance Management
    Productivity
    Beginner
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    Moscone West, Level 2
    Moscone West
    Community Speaker
    Video On Demand
    3:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    See how Anthropic scales seller readiness with targeted, AI-powered programs delivered in the flow of work. Real-time engagement tracking connects seller behavior to measurable sales impact.
    Session Format: Theater
    • Wednesday, Sep 163:00 PM - 3:20 PM PDT
      (10:00 PM - 10:20 PM GMT)
      Moscone West, L2, Theater 5
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  • Yes
    Administrator
    Headless 360 Platform
    Communities
    Beginner
    Community Networking
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    Understand how Flow features are planned and delivered.
    Get answers to any questions you have about Flow and Flow AI automation.
    Connect with Flow PMs for an honest conversation about the product, features, and community.
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    Moscone West, Level 2
    Moscone West
    9:00 a.m. Wednesday, Sep 16
    Wednesday, Sep 16
    No slides. No demos. Just your questions and conversation with the people building Flow. Bring your questions, ideas, feedback, and curiosity about all things related to automation.
    Session Format: Community Networking
    • Wednesday, Sep 169:30 AM - 10:15 AM PDT
      (4:30 PM - 5:15 PM GMT)
      Moscone West, L2, Community Networking 1
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Experience Cloud
    Communities
    Beginner
    Community Networking
    All Sessions
    Meet Salesforce MVPs and tap into their firsthand knowledge of the program, ecosystem, and platform.
    Discover how the MVP program supports and empowers the Salesforce community.
    Get your toughest platform and ecosystem questions answered live by MVPs.
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    Moscone West
    Community Speaker
    Tuesday, Sep 15
    3:00 p.m. Tuesday, Sep 15
    Got a tricky tech question or tough architecture challenge? Bring it to the Salesforce MVPs and tap into the deep expertise, knowledge, and generosity of the community's most trusted voices.
    Session Format: Community Networking
    • Tuesday, Sep 153:30 PM - 4:15 PM PDT
      (10:30 PM - 11:15 PM GMT)
      Moscone West, L2, Community Networking 1
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Developer
    Agentforce
    Agentic AI
    Intermediate
    Theater
    All Sessions
    Video On Demand
    Learn what goal-based agents are and how they work across extended time horizons.
    Discover how goal-based agents automate common long-running sales and service tasks.
    Identify where goal-based agents can start delivering impact on your own team.
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    Moscone South
    Content Pavilion
    Video On Demand
    8:00 a.m. Wednesday, Sep 16
    Wednesday, Sep 16
    New goal-based agents automate long-running sales and service tasks like closing leads and resolving cases. See how these agents can extend your team to achieve sales and service goals automatically.
    Session Format: Theater
    • Wednesday, Sep 168:30 AM - 8:50 AM PDT
      (3:30 PM - 3:50 PM GMT)
      Moscone South, LL, Content Pavilion, Stage 4
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Agentforce
    Artificial Intelligence
    Intermediate
    Theater
    All Sessions
    Identify internal admin tasks suitable for automation.
    Design agent-driven system-monitoring workflows.
    Reduce manual admin overhead using proactive automation.
    Theater
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    Trailblazer Forest
    Moscone West
    Community Speaker
    2:00 p.m. Thursday, Sep 17
    Thursday, Sep 17
    4:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Automate monitoring, and issue triage and routine maintenance with Agentforce. Explore proactive workflows that help admins spend less time managing their org and more time improving it.
    Session Format: Theater
    • Wednesday, Sep 164:00 PM - 4:20 PM PDT
      (11:00 PM - 11:20 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
      FIRST COME FIRST SEATED
    • Thursday, Sep 172:30 PM - 2:50 PM PDT
      (9:30 PM - 9:50 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Technology
    Headless 360 Platform
    Productivity
    Intermediate
    Theater
    All Sessions
    Automate multistep sandbox setup using Agentforce Vibes beyond traditional use cases.
    Sync metadata from fullcopy/production to dev/dev pro sandboxes using Agentforce Vibes.
    Build reusable Agentforce Vibes automation patterns to empower any team member to manage environments.
    Theater
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    Trailblazer Forest
    Moscone West
    9:00 a.m. Tuesday, Sep 15
    3:00 p.m. Thursday, Sep 17
    Tuesday, Sep 15
    Thursday, Sep 17
    See how Agentforce Vibes can automate sandbox setup, sync metadata, and help admins manage environments with more confidence.
    Session Format: Theater
    • Tuesday, Sep 159:00 AM - 9:20 AM PDT
      (4:00 PM - 4:20 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
      FIRST COME FIRST SEATED
    • Thursday, Sep 173:30 PM - 3:50 PM PDT
      (10:30 PM - 10:50 PM GMT)
      Moscone West, L1 Forest, Admin Meadow
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Service
    Service
    Agentic AI
    Intermediate
    Workshop
    All Sessions
    Please bring your own laptop to participate.
    Configure core workforce management features within Agentforce Contact Center in a guided hands-on environment.
    Set up quality management workflows to monitor both AI agent and human agent interactions for continuous improvement.
    Leave with a repeatable implementation playbook to deploy workforce engagement features in your own Salesforce environment.
    Workshop
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    Moscone West, Level 2
    Moscone West
    Tuesday, Sep 15
    3:00 p.m. Tuesday, Sep 15
    Get hands on and learn how to natively configure workforce management and quality management tools for your contact center to reduce cost and complexity.
    Required equipment: Please bring your own laptop to participate.
    Session Format: Workshop
    • Tuesday, Sep 153:30 PM - 4:30 PM PDT
      (10:30 PM - 11:30 PM GMT)
      Moscone West, L2, Room 2002
      RESERVED SEATING
  • Yes
    Administrator
    Architect
    AgentExchange
    Agentic AI
    Beginner
    Theater
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    Determine which AgentExchange apps to choose.
    Understand how to automate your org with AgentExchange agents.
    Learn about the new AgentExchange.
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    Trailblazer Forest
    Moscone West
    Community Speaker
    9:00 a.m. Tuesday, Sep 15
    Tuesday, Sep 15
    11:00 a.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Build, customize, and deploy agents faster with pre-built solutions on AgentExchange. Hear from a Salesforce MVP sharing their top AgentExchange solutions and expert tips for extending Agentforce.
    Session Format: Theater
    • Tuesday, Sep 159:00 AM - 9:20 AM PDT
      (4:00 PM - 4:20 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED
    • Wednesday, Sep 1611:30 AM - 11:50 AM PDT
      (6:30 PM - 6:50 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Headless 360 Platform
    Communities
    Beginner
    Community Networking
    All Sessions
    Learn about Flow design best practices and existing Flow limits based on the automation use in real-life business scenarios.
    Understand how Salesforce Flow has been evolving to support the future of automation.
    Hear questions and answers from peers, and try solutions in a safe environment with direct feedback.
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    Moscone West, Level 2
    Moscone West
    Community Speaker
    12:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Join Flow PMs and automation enthusiasts for a live game show. Test your Salesforce Flow skills, connect with Trailblazers, and compete for bragging rights.
    Session Format: Community Networking
    • Wednesday, Sep 1612:30 PM - 1:15 PM PDT
      (7:30 PM - 8:15 PM GMT)
      Moscone West, L2, Community Networking 2
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    IT Business Leader
    Financial Services
    Financial Services
    Agentforce
    Agentic AI
    Advanced
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    Video On Demand
    Understand how AI is transforming banking and what it means for sales, service, and the future of workforce transformation.
    Walk away with proven strategies from two banks that used Agentforce to grow revenue and elevate their client experience.
    Know the value Agentforce delivers for bankers and clients and how to apply it to your banking sales and service workflows.
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    Moscone West, Level 3
    Moscone West
    Community Speaker
    Video On Demand
    1:00 p.m. Thursday, Sep 17
    Thursday, Sep 17
    AI is changing banking sales and service, fast. Hear how leading banks grow sales revenue and promote smarter service with Agentforce, and learn how Agentforce can drive these outcomes for your bank.
    Session Format: Breakout
    • Thursday, Sep 171:30 PM - 2:10 PM PDT
      (8:30 PM - 9:10 PM GMT)
      Moscone West, L3, Room 3018
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  • Yes
    Administrator
    Developer
    Headless 360 Platform
    Success Plans
    Careers
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    Theater
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    Success Plans
    Discover the business and career value of the Tableau Next Consultant certification.
    Identify the key skills and knowledge domains assessed on the certification exam.
    Leave with actionable next steps and resources to start your path to certification.
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    Moscone West, Level 2
    Moscone West
    Community Speaker
    Tuesday, Sep 15
    1:00 p.m. Tuesday, Sep 15
    Staffing Activation Area: Success Plans
    Validate your analytics expertise with the new Tableau Next Consultant certification. Discover the value in getting certified and the skills you need to pass the exam.
    Session Format: Theater
    • Tuesday, Sep 151:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Moscone West, L2, Theater 5
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  • Yes
    Administrator
    Technology
    Trailhead
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    Beginner
    Theater
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    Video On Demand
    Identify common myths that prevent people from pursuing Salesforce development and understand why they are untrue.
    Learn practical strategies to start or restart a Salesforce developer journey at any career stage.
    Gain confidence by seeing how real career transitions into Salesforce development actually happen..
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    Moscone West, Level 2
    Moscone West
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    Video On Demand
    1:00 p.m. Thursday, Sep 17
    11:00 a.m. Wednesday, Sep 16
    Thursday, Sep 17
    Wednesday, Sep 16
    You don’t need a technical background to become a Salesforce developer. Consistency beats talent — leave with a repeatable framework for building developer skills at any career stage.
    Session Format: Theater
    • Wednesday, Sep 1611:30 AM - 11:50 AM PDT
      (6:30 PM - 6:50 PM GMT)
      Moscone West, L2, Trailblazer Theater
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    • Thursday, Sep 171:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Moscone West, L2, Trailblazer Theater
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  • Yes
    Administrator
    Technology
    Trailhead
    Careers
    Beginner
    Community Networking
    All Sessions
    Identify community-driven strategies that create career opportunities beyond earning certifications.
    Understand how networking, mentoring, volunteering, and knowledge-sharing contribute to long-term professional growth.
    Develop a personal action plan to increase visibility, build meaningful connections, and strengthen career development.
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    Moscone West, Level 2
    Moscone West
    Community Speaker
    8:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    Certifications open doors, but community builds careers. Join fellow Salesforce pros to swap real strategies, overcome shared challenges, and take advantage of opportunities that no cert can give you.
    Session Format: Community Networking
    • Thursday, Sep 178:30 AM - 9:15 AM PDT
      (3:30 PM - 4:15 PM GMT)
      Moscone West, L2, Community Networking 2
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    Operations
    Manufacturing
    Technology
    Revenue Management
    Integration
    Intermediate
    Breakout
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    Video On Demand
    Learn how to assess your Salesforce CPQ estate and determine when it’s time to migrate to Salesforce Revenue Advanced.
    Discover a proven migration approach that reduces risk, simplifies complexity, and accelerates business value.
    Understand how Salesforce Revenue Advanced and AI modernize quote-to-cash and improve sales productivity.
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    Moscone South
    Moscone West, Level 3
    Content Pavilion
    Moscone West
    Video On Demand
    11:00 a.m. Thursday, Sep 17
    Tuesday, Sep 15
    8:00 a.m. Tuesday, Sep 15
    Thursday, Sep 17
    Make the move from Configure, Price, Quote to Agentforce Revenue Management using the path that works best for your business.
    Session Format: Breakout
    • Tuesday, Sep 158:30 AM - 9:10 AM PDT
      (3:30 PM - 4:10 PM GMT)
      Moscone West, L3, Room 3018
      FIRST COME FIRST SEATED
    • Thursday, Sep 1711:30 AM - 12:10 PM PDT
      (6:30 PM - 7:10 PM GMT)
      Moscone South, LL, Content Pavilion, Stage 2
      FIRST COME FIRST SEATED
  • Yes
    Administrator
    IT Business Leader
    Public Sector
    Government Cloud
    Headless 360 Platform
    Productivity
    Intermediate
    Roundtable
    All Sessions
    Accelerate build cycles with agentic coding — understand how natural-language, AI-assisted development lowers the skill and time barrier for building constituent-facing experiences in resource-constrained teams while keeping human-in-the-loop guardrails.
    Establish an AI-ready data foundation — explain why trusted, governed data is a prerequisite (not an afterthought) for any successful AI or agentic initiative using Data Cloud/Data 360 and zero copy to ground AI without moving sensitive records.
    Architect a AIforce pattern — describe how to expose Salesforce process, compliance, and AI capability via APIs and MCP to power existing portals or multi-agency front-ends without a UI rebuild.
    Roundtable
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    InterContinental
    1:00 p.m. Thursday, Sep 17
    11:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    Join Salesforce insiders for an interactive analysis into AIforce. Learn from product experts, exchange insights with peers, and leave empowered to unlock the power of Salesforce, everywhere.
    Session Format: Roundtable
    • Thursday, Sep 1711:30 AM - 12:30 PM PDT
      (6:30 PM - 7:30 PM GMT)
      InterCon, L5, InterCon Ballroom A, Roundtable 7
      RESERVED SEATING
    • Thursday, Sep 171:30 PM - 2:30 PM PDT
      (8:30 PM - 9:30 PM GMT)
      InterCon, L3, Union Square, Roundtable 6
      RESERVED SEATING
  • Yes
    Administrator
    Sales
    Agentforce
    Agentic AI
    Beginner
    Hands-on Training
    All Sessions
    Activate Agentforce Coworker within a Salesforce organization using standard setup tools.
    Assign permission sets to grant secure user access to the conversational “Ask” experience.
    Use conversational search to locate files and summarize information by asking simple questions.
    Hands-on Training
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    Laptops are provided for all attendees.
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    Marriott Marquis
    Tuesday, Sep 15
    3:00 p.m. Wednesday, Sep 16
    8:00 a.m. Tuesday, Sep 15
    Wednesday, Sep 16
    Set up Agentforce Coworker to draft content, summarize information, and automate routine tasks. Walk away with a configured agent ready to help your team focus on the work that matters.
    Equipment provided: Laptops are provided for all attendees.
    Session Format: Hands-on Training
    • Tuesday, Sep 158:00 AM - 9:00 AM PDT
      (3:00 PM - 4:00 PM GMT)
      Marriott, Level B2, Salon 7
      RESERVED SEATING
    • Wednesday, Sep 163:30 PM - 4:30 PM PDT
      (10:30 PM - 11:30 PM GMT)
      Marriott, Level B2, Salon 7
      RESERVED SEATING
  • Yes
    Administrator
    Trailhead
    Success Plans
    Careers
    Beginner
    Roundtable
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    Roundtable
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    Marriott Marquis
    12:00 p.m. Wednesday, Sep 16
    Tuesday, Sep 15
    3:00 p.m. Tuesday, Sep 15
    9:00 a.m. Thursday, Sep 17
    Thursday, Sep 17
    Wednesday, Sep 16
    In this Circle of Success, discover tools and best practices to get started quickly and use Salesforce effectively. Hear from Salesforce experts and participate in discussion groups with your peers.
    Session Format: Roundtable
    • Tuesday, Sep 153:30 PM - 4:30 PM PDT
      (10:30 PM - 11:30 PM GMT)
      Marriott, Level B2, Salon 1-3
      RESERVED SEATING
    • Wednesday, Sep 1612:30 PM - 1:30 PM PDT
      (7:30 PM - 8:30 PM GMT)
      Marriott, Level B2, Salon 1-3
      RESERVED SEATING
    • Thursday, Sep 179:30 AM - 10:30 AM PDT
      (4:30 PM - 5:30 PM GMT)
      Marriott, Level B2, Salon 1-3
      RESERVED SEATING
  • Yes
    Administrator
    AgentExchange
    Agentic AI
    Beginner
    Theater
    All Sessions
    Understand how to use MCP to ground external AI agents in your unique org context.
    Learn how to take AppExchange apps and add their actions to MCPs.
    Understand how Claude can be used with Agentforce agents.
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    Trailblazer Forest
    Moscone West
    Community Speaker
    2:00 p.m. Wednesday, Sep 16
    Wednesday, Sep 16
    Learn how to securely expose your managed package actions to external agents using Salesforce Hosted MCP. Watch a live demo connecting Claude directly to your unique org context and metadata.
    Session Format: Theater
    • Wednesday, Sep 162:30 PM - 2:50 PM PDT
      (9:30 PM - 9:50 PM GMT)
      Moscone West, L1 Forest, AgentExchange Theater
      FIRST COME FIRST SEATED

I go to Dreamforce because innovation is transferable across industries, and I can connect with a community that stretches across cities, time zones, and years.

Kathy Lueckeman

Chair, Education Trailblazers Association

Transform every
part of your business.
Become an Agentic Enterprise.

September 15–17 | San Francisco and Salesforce+

Register now
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