Explore how the industry-first integration of Agentforce with Financial Services Cloud, Automotive Cloud, Revenue Cloud & MuleSoft fueled the growth of this asset finance and fleet operations company.
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88%
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4.2
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OSF Digital
Agentforce Pavilion
Overview
OSF Digital is an Agentforce-enabled partner and global leader in AI-driven digital transformation, helping enterprises connect tech and strategy to drive business success. With several Salesforce awards for multi-cloud innovation, a member of multiple Salesforce Partner Advisory Boards and a proven playbook for Customer 360 success, OSF Digital seamlessly guides enterprises through their entire digital transformation journey.
, , , 8 - OSF Digital (Moscone North
AppExchange Link
Sponsored Sessions
Yes
Executive
Operations
Automotive
Financial Services
Agentforce Financial Services
Agentforce
Agentic AI
Intermediate
Theater
All Sessions
See how cross-cloud Salesforce integration streamlines finance and fleet operations for greater efficiency.
Explore how telematics and emissions insights enable sustainability and greener fleet management at scale.
Learn how phased, advisory-led delivery cuts risk, speeds adoption, and drives scalable results in finance.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
10:00 a.m. Wednesday, Oct 15
Wednesday, Oct 15
, Chief Technology and Transformation Officer, Arbuthnot Latham
, Chief Strategy Officer, OSF Digital
- Wednesday, Oct 1510:30 AM - 10:50 AM PDT
Yes
Executive
Service
Retail
Consumer Goods
Agentforce
Data 360
Agentic AI
Advanced
Theater
All Sessions
See how Agentforce and Data Cloud elevate customer service with conversational AI.
Explore how intelligent agents improve returns, order updates, and product insights in luxury retail.
Learn how AI-driven service reduces costs, boosts satisfaction, and scales luxury experiences.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
12:00 p.m. Wednesday, Oct 15
Wednesday, Oct 15
From real-time order tracking to smart returns, discover how Agentforce agents elevated David Yurman’s service into a scalable luxury standard.
, Associate Director Omni Channel Technology, David Yurman
, Global VP of Technology, OSF Digital
- Wednesday, Oct 1512:00 PM - 12:20 PM PDT
Yes
Operations
Service
Financial Services
Agentforce
Agentic AI
Intermediate
Theater
All Sessions
See how AI agents can deflect high call volumes, cut costs, and improve both employee and customer experience in fins.
Discover OSF Digital’s repeatable methodology for building, testing, and scaling AI agents in complex business environments.
Explore strategies for building trustworthy, human-centered AI that drives adoption and scales across business units.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
Thursday, Oct 16
12:00 p.m. Thursday, Oct 16
Uncover the AI-powered strategy a major bank used to tackle 3 million+ calls with the world-first Salesforce banking agent built in eight weeks. Learn the blueprint for scalable financial services AI.
, Chief Information Officer, Personal & Private Bank, ABSA Bank
, Chief Strategy Officer, OSF Digital
- Thursday, Oct 1612:00 PM - 12:20 PM PDT
Every year, Dreamforce exceeds my expectations in value and actionable takeaways — it’s truly worth every minute.
Ali Waguespack
Senior Delivery Manager, Kicksaw
