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88%

of attendees
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4.2

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4.2 out of 5.

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Conga

Groundbreaker

Overview

Since launching on the Salesforce AppExchange in 2006, Conga has led the way in Revenue Lifecycle Management. Our platform—trusted by global leaders—offers integrated solutions for CPQ, CLM, and Document Automation, compatible with any ERP, CRM, or Cloud. With a unified data model and built-in AI, Conga helps businesses make smarter decisions, streamline operations, and scale growth. We support over 10,000 customers and 6.4M users, powering 46M quotes and 7M contracts annually. Headquartered in Broomfield, CO, with offices in the US, India, and Ireland, Conga continues to drive transformation. Next up: Agentforce—with targeted, customer-centric use cases that showcase the value of Conga’s solutions on Salesforce.

https://conga.com/
location, , 512 - Conga (Moscone North

AppExchange Link

https://appexchange.salesforce.com/appxSearchKeywordResults?keywords=Conga

Sponsored Sessions

  • Yes
    Developer
    IT Business Leader
    Financial Services
    Technology
    Agentforce Sales
    Agentforce 360 Platform
    Productivity
    Beginner
    Theater
    All Sessions
    Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
    This session highlighted how Alpine Intel, leveraging Salesforce and automation tools, has transformed its insurance investigation processes to achieve scalability and efficiency. Using Salesforce’s Digital Experience and integrations with Conga tools, Alpine Intel automated report generation, reduced manual workflows, and enhanced customer service through fast, accurate, and standardized document delivery. Metrics showcased included saving over 4,000 administrative hours annually, reducing report writing time by 57%, and producing 407,000 documents per year, all while maintaining high-quality deliverables. Looking ahead, Alpine Intel plans to further scale its operations by integrating multi-source data through Salesforce Data Cloud, enabling even greater flexibility and innovation in its processes.
    <html><head></head><body><p>• Alpine Intel achieved a 57% reduction in report writing time and saved over 4,000 administrative hours annually by automating workflows with Salesforce and Conga tools.</p><p>• The company produces 407,000 documents per year with automated processes, improving operational efficiency and supporting their rapid acquisition growth of six companies in 18 months.</p><p>• Future plans include leveraging Salesforce Data Cloud for multi-source data integration to enhance scalability, flexibility, and insights in document generation and client deliverables.</p></body></html>
    https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987379359001hB1d
    Learn how to automate document creation and delivery using Conga and Salesforce.
    Discover strategies to eliminate manual bottlenecks and reduce delivery timelines.
    Understand how to maintain accuracy and compliance at scale with automation.
    <a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987379359001hB1d">Report a Concern</a>
    Theater
    Live Session Audio Icon
    This session is first come, first seated. You do not have a reserved seat.
    Visible
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    Campground
    Moscone North
    9:00 a.m. Wednesday, Oct 15
    Wednesday, Oct 15
    Learn how Alpine Intel used Conga and Salesforce to automate document delivery and gain a competitive edge — achieving accuracy at scale, even as volume and complexity grow.

    , Senior Product Marketing Manager, Conga

    , Director of Development, Alpine Intel

    • Wednesday, Oct 159:30 AM - 9:50 AM PDT
  • Yes
    Administrator
    Travel, Transportation, and Hospitality
    Technology
    Experience Cloud
    Agentforce Sales
    Productivity
    Beginner
    Theater
    All Sessions
    Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
    This session highlighted how Salesforce has been instrumental in supporting a major operational transformation at Southwest Airlines, focusing on the shift to assigned seating and its impact on corporate travel contracts. Over the past year, Southwest's sales operations team, leveraging Salesforce and Conga Composer, managed updates to 90% of their 15 contract templates, ensuring alignment with new policies, fare types, and fees. The use of Salesforce's automation tools streamlined the process, enabling the creation, updating, and signing of contracts in minutes instead of weeks, while maintaining compliance and accuracy. This transformation not only improved internal efficiency but also allowed the sales team to focus on building relationships and securing new business, all without disrupting ongoing operations or customer partnerships.
    <html><head></head><body><p>• Southwest Airlines successfully updated 90% of their corporate travel contract templates within a year, thanks to Salesforce and Conga Composer, aligning with their shift to assigned seating and new policies.</p><p>• Automation tools within Salesforce significantly reduced the time required to generate, update, and sign contracts, cutting the process from weeks to minutes and ensuring accuracy and compliance.</p><p>• Proactive communication and consistent use of established tools, like Salesforce and Conga, were critical in managing change effectively and avoiding disruptions to business operations during a large-scale transformation.</p></body></html>
    https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987412939001hN7l
    See how Southwest Airlines streamlined contract workflows during a major boarding process transformation.
    Learn how Southwest Airlines reduced operational friction while navigating large-scale procedural change.
    Understand how Southwest Airlines preserved data accuracy and consistency through automation and integration.
    <a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987412939001hN7l">Report a Concern</a>
    Theater
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    This session is first come, first seated. You do not have a reserved seat.
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    Campground
    Moscone North
    Thursday, Oct 16
    12:00 p.m. Thursday, Oct 16
    From open seating to assigned seats, change is in the air at Southwest. Discover how Conga helped manage contract and data turbulence with ease during the biggest transformation in our history.

    , Senior Product Marketing Manager, Conga

    , Sr. CRM/Data Administration Consultant, Southwest Airlines

    • Thursday, Oct 1612:00 PM - 12:20 PM PDT

    • Every year, Dreamforce exceeds my expectations in value and actionable takeaways — it’s truly worth every minute.

    Ali Waguespack

    Senior Delivery Manager, Kicksaw