Learn how a Life Sciences company transformed its ecosystem to drive digital transformation, putting people first to streamline processes, boost productivity, and achieve industry-leading innovation.
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EPAM
Groundbreaker
Overview
EPAM (NYSE: EPAM), a trusted Salesforce partner for 19+ years, delivers end-to-end services—from strategy to agile delivery—with 2,700+ Salesforce experts and 9,500+ certifications. EPAM leverages its Data, Analytics & AI expertise to implement Salesforce solutions for complex business needs.
, , 702 - EPAM (Moscone North
AppExchange Link
https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3A00000E8VKbUAN
Sponsored Sessions
Yes
Architect
IT Business Leader
Healthcare and Life Sciences
Technology
Agentforce Sales
Agentforce Service
Business as a Platform for Change
Intermediate
Theater
All Sessions
Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
This session provided an in-depth exploration of maximizing ROI through digital transformation in multi-cloud environments, emphasizing the critical role of human-centric design, collaboration, and clear measurement strategies. It was revealed that 50-70% of digital transformation initiatives fail due to fragmented systems, siloed teams, and poor adoption, highlighting the importance of aligning technology with human needs. The speaker emphasized the role of positive leadership and the science of happiness in fostering high-performing teams, linking employee satisfaction to improved creativity, problem-solving, and customer experience. Practical advice included breaking down complex projects into smaller, measurable components and fostering strong relationships across internal teams and external partners to ensure successful outcomes in the fast-evolving AI-driven landscape.
<html><head></head><body><p>• Clear and measurable goals, combined with a focus on human-centric design, are essential to achieving successful digital transformation and technology adoption.</p><p>• Strong relationships between internal teams and external partners are critical to overcoming challenges such as siloed systems and fragmented processes in multi-cloud initiatives.</p><p>• Investing in employee well-being and fostering a positive workplace culture directly enhances creativity, problem-solving, and overall ROI in digital transformation projects.</p></body></html>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987380882001hdMU
Explore strategies for rolling out and scaling multiple Salesforce projects concurrently.
Learn how digital tools can track data to predict trends and optimize product management.
Discover how to evolve your Salesforce portfolio for strategic alignment and innovation.
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987380882001hdMU">Report a Concern</a>
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
Campground
Moscone North
12:00 p.m. Wednesday, Oct 15
Wednesday, Oct 15
, Director of Technology Experience & Business Enablement, MSD
, Senior Account Executive, Epam
- Wednesday, Oct 1512:30 PM - 12:50 PM PDT
Yes
Architect
IT Business Leader
Technology
Engineering, Construction, and Real Estate
Agentforce Revenue Management
Agentforce
Agentic AI
Intermediate
Theater
All Sessions
Salesforce Events Mobile App required. Please bring your headphones and use Live Session Audio to hear audio and view captions.
<html><head></head><body><p>• The proof of concept for Agentforce showcased how Salesforce's multi-cloud solutions and MuleSoft integration can automate lead qualification, demo scheduling, and quoting, significantly reducing manual processes.</p><p>• Responding to leads within one minute can increase deal conversion rates by 391%, underscoring the importance of speed and efficiency in the sales process.</p><p>• The automation of transactional sales activities can save tens of thousands of seller hours, allowing teams to focus on high-revenue opportunities and improving overall business growth potential.</p></body></html>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987414516001h9zN
Explore how agenta provide tailored product insights and benefits through seamless, dynamic conversational interactions.
Discover how Agentforce automates prospect engagement, including demo scheduling, quotes, discounts, and order management.
See how Agentforce eliminates manual interaction for transaction sales while delivering an exceptional customer experience.
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1748987414516001h9zN">Report a Concern</a>
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
Campground
Moscone North
Wednesday, Oct 15
4:00 p.m. Wednesday, Oct 15
Experience how Agentforce automates the Lead-to-Order process and delivers an unmatched customer experience. Embrace the future of transactional revenue.
, VP Operations, RIB Software
, VP Salesforce practice EMEA, EPAM
- Wednesday, Oct 154:30 PM - 4:50 PM PDT
Every year, Dreamforce exceeds my expectations in value and actionable takeaways — it’s truly worth every minute.
Ali Waguespack
Senior Delivery Manager, Kicksaw
