Understand how Cognizant as customer zero implemented Agentforce improving EX and efficiency for sales.
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88%
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4.2
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Take a look at this year’s sponsor list.
Cognizant
Agentforce Pavilion
Overview
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
, , , 4 - Cognizant (Moscone North
Sponsored Sessions
Yes
IT Business Leader
Sales
Professional Services
Technology
Agentforce
Data 360
Agentic AI
Intermediate
Theater
All Sessions
Discover how Cognizant tackled real business challenges using Salesforce AI agents.
Explore use cases of Salesforce agents transforming business processes at scale.
Preview Cognizant’s roadmap for building future AI agents to scale automation and impact.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
3:00 p.m. Tuesday, Oct 14
Tuesday, Oct 14
, Head of Sell Platforms & Cognitive Analytics, Cognizant
- Tuesday, Oct 143:00 PM - 3:20 PM PDT
Yes
Architect
IT Business Leader
Agentforce
Data 360
Agentic AI
Intermediate
Theater
All Sessions
Understand how Agentforce rollout choices impact long-term success with Data Cloud.
Learn from real client examples — both wins and missteps — to avoid common Data Cloud pitfalls.
Apply practical strategies to build a scalable, low-debt data foundation for future growth.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
9:00 a.m. Wednesday, Oct 15
Wednesday, Oct 15
See how your Agentforce approach can shape long-term Data Cloud success. Learn from real client wins and missteps to build a strong foundation and avoid costly pitfalls
, Senior Director, Chief Architect, CTA, Cognizant
, Director of Architecture, CX Digital Marketing, Cognizant Technology Solutions
- Wednesday, Oct 159:00 AM - 9:20 AM PDT
Yes
Executive
IT Business Leader
Retail
Consumer Goods
Agentforce
Data 360
Agentic AI
Intermediate
Theater
All Sessions
Discover how AI and unified data unlock proactive, personalized customer experiences.
Learn how Contact Center Transformation turns a cost-based center into a strategic CX and revenue engine.
Engage with the CX Maturity Model to accelerate your transformation journey with Salesforce.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
Thursday, Oct 16
10:00 a.m. Thursday, Oct 16
Explore how Cognizant, Genesys & Salesforce use AI and data to transform customer and employee journeys via automation, personalization & proactive experience design in Contact Center applications.
, Director Offerings, Cognizant
, Director of Strategic Technology Partners, Genesys
- Thursday, Oct 1610:00 AM - 10:20 AM PDT
Every year, Dreamforce exceeds my expectations in value and actionable takeaways — it’s truly worth every minute.
Ali Waguespack
Senior Delivery Manager, Kicksaw
