Trail Map

Your guide to Dreamforce for healthcare & life sciences.

We've curated the experiences, sessions, and partner connections most relevant to you. Explore your Trail Map to discover what to prioritize and make every moment at Dreamforce count.

Experiences you can’t miss.

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Reconnecting Humans to Health

Learn how Salesforce connects every health touchpoint so payers, providers, and patients experience healthcare that feels human.

Technology professionals networking and discussing data workflows at a corporate convention exhibition stall.
Life Sciences Keynote: Rewriting the Script with Agentforce

Pharma and medtech leaders take the stage live, sharing how AI agents close care gaps and accelerate time to therapy. See how they drive outcomes at global scale and how you can too.

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Campground

Explore hands-on Agentforce demos built for providers, payers, pharma, and medtech, and see what's possible with AI-powered healthcare and life sciences.

Sessions handpicked for you.

The Agentic Pharma Playbook: AI for the Entire Value Chain

Wednesday, Sep 1611:30 AM - 12:10 PM PDT
FIRST COME FIRST SEATED

2026 is the year of the agent in pharma. Hear how leaders are moving from pilots to full-scale AI across clinical, commercial, and patient services on Agentforce Life Sciences.

Building the Agentic MedTech Enterprise

Thursday, Sep 1710:30 AM - 11:10 AM PDT
FIRST COME FIRST SEATED

Join us to hear Salesforce’s latest innovations and vision for MedTech — unifying intelligence, speeding up delivery at scale, and transforming experiences from the OR to the back office.

Clinical Command Center: Unifying Sponsors and Sites with AI

Thursday, Sep 171:00 PM - 1:40 PM PDT
FIRST COME FIRST SEATED

Every trial delay is a patient waiting. Learn how Agentforce Life Sciences deploys AI to automate site onboarding, flag enrollment gaps, and keep sponsors and sites in sync so studies run faster.

How Our Most Innovative Payers Are Winning with Agentforce

Thursday, Sep 178:30 AM - 9:10 AM PDT
FIRST COME FIRST SEATED

The most innovative payers aren’t waiting for their data to be perfect. Hear how three payers are using Agentforce to cut costs and close care gaps — and what it takes to follow their lead.

Unified Data, Smarter Agents, Healthier Outcomes

Wednesday, Sep 161:30 PM - 2:10 PM PDT
FIRST COME FIRST SEATED

Disconnected data limits the health experience. Learn how organizations at every health touchpoint use Agentforce to enable interoperability, unify data, deploy agents, and drive real outcomes.

The Human Side of Agentic Patient Access

Wednesday, Sep 162:00 PM - 2:20 PM PDT
FIRST COME FIRST SEATED

See how Agentforce empowers patient access teams to resolve requests faster, close service gaps, and deliver more connected care experiences. Real results, real steps to get started.

Transforming Care Management at Scale with Agentforce Health

Tuesday, Sep 151:30 PM - 1:50 PM PDT
FIRST COME FIRST SEATED

Discover how a leading healthcare organization reimagined care management with Agentforce Health, creating a unified platform that empowers care teams and speeds up innovation.

Agentforce Life Sciences: The Go-Live Playbook

Wednesday, Sep 168:30 AM - 9:30 AM PDT
RESERVED SEATING

Join life sciences peers live on Agentforce to swap go-live lessons across patient services, access programs, HCP, and commercial engagement. Hear real talk on what worked and what to do differently.

Scaling Personalized Service at CVS with Agentforce

Wednesday, Sep 161:30 PM - 2:10 PM PDT
FIRST COME FIRST SEATED

Learn how CVS Caremark deployed autonomous digital and voice agents within its Contact Center to deliver more efficient member resolutions at scale — and how you can, too.

Connect with partners who move your business forward.

From Tenders to Transformation: An Agentforce Journey

Wednesday, Sep 1610:30 AM - 10:50 AM PDT
FIRST COME FIRST SEATED

Discover how a global life sciences organization and TCS transformed tender and contract services using Agentforce, Data 360, and AI-powered automation to accelerate decisions and drive outcomes.

CVS Aetna: Care Management with Agentforce Health

Wednesday, Sep 162:30 PM - 3:10 PM PDT
FIRST COME FIRST SEATED

See how a health plan replaced more than five disconnected systems with Agentforce Health, unifying member data, automating documentation, and building toward Agentforce-powered care.

Mirum’s Connected Patient Services Journey

Wednesday, Sep 163:30 PM - 4:10 PM PDT
FIRST COME FIRST SEATED

Discover how Mirum Pharmaceuticals built its first owned patient services platform on Agentforce for Life Sciences — unifying journey data and laying the groundwork for Agentforce.