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Manage MuleSoft Smarter: API Control Inside Slack
Your API and agent ecosystem shouldn't live in a separate portal. See how MuleSoft for Slack brings real-time alerts, AI-powered queries, and full-platform control natively into Slack.

, Associate Product Manager, Salesforce

, Senior Product Marketing Lead, Salesforce

Product: MuleSoft, Slack
Role: Developer, IT Business Leader
Topic: Productivity
Session Level: Intermediate
Session Format: Theater
  • Tuesday, Sep 153:00 PM - 3:20 PM PDT
    (10:00 PM - 10:20 PM GMT)
    Moscone West, L3, Learning Lab Theater C
    FIRST COME FIRST SEATED
  • Thursday, Sep 171:00 PM - 1:20 PM PDT
    (8:00 PM - 8:20 PM GMT)
    Moscone West, L3, Learning Lab Theater C
    FIRST COME FIRST SEATED
Session Summary: This session showcased the integration of Slack and MuleSoft, highlighting how their combined capabilities streamline workflows and enhance operational efficiency. With over 2,700 apps and agents integrated into Slack, the introduction of Slackbot as an AI-powered personal assistant was emphasized as a game-changer for business and technical users alike. MuleSoft for Slack, now generally available, allows users to manage APIs, agents, and governance directly within Slack, providing real-time alerts, risk analysis, and cost optimization insights. The demonstration illustrated how these tools empower teams to address governance, security, and budget challenges efficiently, reducing time spent on complex analyses from hours or days to mere minutes while promoting collaboration and accessibility across organizations.
Key Takeaways:

• MuleSoft for Slack enables real-time governance and cost management by integrating alerts and insights directly into Slack, helping organizations improve efficiency and reduce risks.

• The Slackbot AI assistant facilitates self-service for business and technical users by providing instant access to MuleSoft capabilities, including risk analysis, cost optimization, and policy management, without requiring deep expertise in MuleSoft systems.

• Agent Fabric, combined with MuleSoft's Omni Gateway and Model Wallet, offers granular control over agent governance and AI model budgets, enabling organizations to optimize spend and ensure compliance seamlessly within Slack.

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