Sessions

Explore sessions. Plan your Dreamforce.

Browse the full session catalog by role, industry, and product to design an agenda that works for you. Reserve your seat for hands-on trainings, certification exams, roundtables and more.

Enthusiastic conference attendees smiling and laughing during a live presentation session, decorated with festive star and emoji illustrations.

More sessions are being added. Check back often.

You can learn more about our session formats here.
Explore All Sessions

Tip: Use " " around your search terms to find an exact phrase.

Community Speaker

Reserved Seating

Live Stream

Video On Demand

Back to Session CatalogBack to Session Catalog
The Headless Opportunity: Mapping the ISV Path to Maturity
Headless architecture is opening new doors for ISVs. This session covers why it matters and the various paths to driving real customer outcomes, depending on your maturity level.

, Director, Developer Advocacy, Salesforce

, Senior Partner Solution Engineer, Salesforce

Product: Salesforce Platform
Role: Partner
Topic: Agentic AI
Session Level: Beginner
Session Format: Theater
  • Thursday, Sep 1711:00 AM - 11:20 AM PDT
    (6:00 PM - 6:20 PM GMT)
    Moscone West, L3, Learning Lab Theater C
    FIRST COME FIRST SEATED
Session Summary: This session explored Salesforce's innovative approach to headless technology, emphasizing the decoupling of application capabilities from traditional user interfaces to enhance accessibility and usability across multiple platforms. The introduction of the Headless Experience Layer allows partners to design lightweight, reusable widgets that provide consistent user experiences across tools like Slack, Agentforce, and ChatGPT without repetitive development efforts. Key concepts discussed included the importance of semantic discovery for tools, the autonomous invocation of capabilities by agents, and the reinforcement of robust security through inherited user permissions. Attendees were encouraged to identify low-hanging fruit in their existing solutions and begin transforming them into granular, invokable capabilities that align with Salesforce's vision for seamless, multi-channel integration and increased adoption by end users.
Key Takeaways:

• Salesforce's Headless Experience Layer enables partners to design reusable components that work seamlessly across platforms like Slack, Agentforce, and ChatGPT, saving development time and effort.

• Tools within the headless framework are selected autonomously through semantic discovery, ensuring they are applied effectively to diverse workflows while preserving robust security standards.

• Partners are encouraged to start with low-complexity capabilities to quickly adapt to headless technology, unlocking new use cases and revenue streams without requiring extensive user training.

Session Summary Feedback: Report a Concern

I go to Dreamforce because innovation is transferable across industries, and I can connect with a community that stretches across cities, time zones, and years.

Kathy Lueckeman

Chair, Education Trailblazers Association