Sessions

Explore sessions. Plan your Dreamforce.

Browse the full session catalog by role, industry, and product to design an agenda that works for you. Reserve your seat for hands-on trainings, certification exams, roundtables and more.

Enthusiastic conference attendees smiling and laughing during a live presentation session, decorated with festive star and emoji illustrations.

More sessions are being added. Check back often.

You can learn more about our session formats here.
Explore All Sessions

Tip: Use " " around your search terms to find an exact phrase.

Community Speaker

Reserved Seating

Live Stream

Video On Demand

Back to Session CatalogBack to Session Catalog
Neurodiversity, Accessibility, and the Access Issue AI Fixes
Support shouldn't require the right search term. Kurt Iobst, Luis Salazar, and Inclusively COO Sarah Bernard demo AI in Slack that quietly connects neurodivergent employees to support on their terms.

, Customer Accessibility Advisory Lead, Salesforce

, Workforce Development Technical Associate, Salesforce

, Co-Founder & COO, Inclusively

Product: Slack
Role: Administrator
Industry: Technology
Topic: Agentic AI
Session Level: Beginner
Session Format: Theater
  • Wednesday, Sep 1612:00 PM - 12:20 PM PDT
    (7:00 PM - 7:20 PM GMT)
    Moscone West, L2, Learning Lab Theater A
    FIRST COME FIRST SEATED
Session Summary: This session explored the intersection of neurodiversity, accessibility, and artificial intelligence, emphasizing how AI-powered tools like Slack bot can empower neurodivergent employees to thrive in the workplace. A case study demonstrated how integrating Salesforce and Slack enabled a neurodivergent employee to manage complex projects by leveraging Slack bot to streamline decision-making, communication, and documentation. The speakers also highlighted how AI reduces barriers to workplace support by surfacing resources on employees' terms, reducing stigma, and enabling productivity. Additionally, the Retain platform was showcased as a scalable solution to consolidate workplace support systems, making it easier for employees to access the resources they need, including accommodations and mental health support, directly within Slack.
Key Takeaways:

• Slack bot was instrumental in helping a neurodivergent employee navigate a high-stakes project by automating planning, task initiation, and documentation, ultimately creating a reusable playbook for future projects.

• AI integration within tools like Slack has proven effective in reducing workplace challenges for neurodivergent employees by providing contextual support and simplifying access to critical resources.

• The Retain platform, built on a taxonomy of 122 success enablers, enables employees to find workplace support by describing personal circumstances, streamlining access to benefits, accommodations, and productivity tools at scale.

Session Summary Feedback: Report a Concern

I go to Dreamforce because innovation is transferable across industries, and I can connect with a community that stretches across cities, time zones, and years.

Kathy Lueckeman

Chair, Education Trailblazers Association