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Engineering 360: Decision Intelligence via Tableau Next
From fragmented dashboards to Decision Intelligence. Discover how Salesforce scales engineering operations using Tableau Next and agentic insights to empower engineers and drive strategic CIO action.

, VP, Software Engineering, Salesforce

, Senior Director Product Management, Salesforce

Product: Tableau, Data 360
Role: Data Analyst, Developer
Industry: Technology
Topic: Salesforce on Salesforce
Session Level: Intermediate
Session Format: Theater
  • Thursday, Sep 172:30 PM - 2:50 PM PDT
    (9:30 PM - 9:50 PM GMT)
    Moscone West, L3, Theater 18
    FIRST COME FIRST SEATED
Session Summary: The session provided a comprehensive overview of Salesforce’s Engineering 360 platform, a tool designed to unify and optimize engineering operations at scale. Engineering 360 integrates siloed structured and unstructured data across systems into a centralized platform powered by Data Cloud and Tableau, offering over 150 standardized metrics for actionable insights. With Tableau Next’s advanced capabilities, including lightning-fast dashboards, personal orgs for self-analytics, and an AI-powered agent for decision intelligence, the platform enhances developer productivity, operational visibility, and decision-making. Currently adopted by 18,000 engineers with over 90% monthly active user adoption among engineering managers, Engineering 360 demonstrates Salesforce's commitment to leveraging AI, analytics, and data-driven governance to drive innovation and operational excellence internally and for its customers.
Key Takeaways:

• Engineering 360 provides a unified 360-degree view of engineering operations, consolidating data from over 2,000 data streams and enabling actionable insights through Tableau and Data Cloud.

• Tableau Next introduces innovative features like personal orgs for self-service analytics, semantic layers for enriched data context, and an AI-powered agent for natural language queries, transforming the analytics lifecycle.

• Adopted by 18,000 engineers with over 90% engineering manager engagement, Engineering 360 showcases the power of Salesforce’s internal tools in driving productivity, governance, and decision-making at scale.

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