Getting Voice AI into production is harder than demos suggest. John Bell breaks down three deployment patterns he's seen work in the Global 2000, where they fail, and what to watch before you commit.
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Bandwidth
Groundbreaker
Overview
Bandwidth is a universal communications platform built for global voice and messaging. Our owned-and-operated network powers major tech giants like Google, Microsoft, Zoom, and Salesforce. We've built our platform for easy interoperability across your entire communications stack with bring-your-own-carrier flexibility. With operations in 65+ countries, we're grounded in real telecom and software expertise, so you can deliver exceptional customer experiences anywhere in the world.
Moscone North - Lower Level - Campground - Bandwidth (#118)
Sponsored Sessions
Yes
Developer
IT Business Leader
Agentforce
Artificial Intelligence
Intermediate
Theater
All Sessions
Identify the three deployment patterns for production Voice AI and the trade-offs and failure modes of each.
Evaluate the architectural decisions that let enterprises scale Voice AI across business units without losing control.
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
Moscone West, Level 2
Moscone West
12:00 p.m. Wednesday, Sep 16
Wednesday, Sep 16
Yes
IT Business Leader
Agentforce
Artificial Intelligence
Intermediate
Theater
All Sessions
Bundled vs. unbundled carrier decisions, and how it affects your control, cost, and flexibility as AI scales
How to migrate on your timeline without disrupting live operations, and what comes next
Theater
This session is first come, first seated. You do not have a reserved seat.
Visible
Yes
Moscone South
Content Pavilion
11:00 a.m. Thursday, Sep 17
Thursday, Sep 17
Your CCaaS platform is only as strong as the voice infrastructure underneath it. Learn how to choose between carriers and calling plans, migrate without disruption, and build toward AI readiness.
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Director of Architecture, Link Logistics
