Turn your contact center into a customer engagement center. Learn how human-centric service prevents agent burnout, optimizes automation use cases, and improves key customer experience metrics.
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How Human-Centric Service Optimizes Customer Experiences
Role: Service
Product: Agentforce Service
Session Type: Theater
Session Level: Beginner
Speakers
Director, Ethics by Design, Salesforce
- Tuesday, Sep 203:30 PM - 3:50 PM PDT(10:30 PM - 10:50 PM GMT)Theater Four (Moscone South, Campground)