8:00 AM CDT - Tuesday, Mar 11
- YesBeginnerYesTrack 1Student SuccessITEducationAgentforce EducationAgentforce MuleSoftBreakoutBreakoutYes, this is ready to add to the Full Catalog LaunchDiscover how to use Education Cloud and MuleSoft to optimize recruitment and admissions.Explore strategies and methods for comprehensive, phased enterprise transformation.Reserved seat released 10 min prior to session if not present.PublicLearner Experience and SuccessLevel 18:00 a.m. Tuesday, Mar 11Tuesday, Mar 11Learn how an innovative HBCU transformed the student journey with Education Cloud and MuleSoft, creating a connected campus and driving measurable impact.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 118:30 AM - 9:10 AM CDT(1:30 PM - 2:10 PM GMT)Room W179a (Breakout 2, Level 1)
- YesBeginnerYesTrack 2Please bring your own laptop to participate.DataOperationsProduct ManagementEducationPublic SectorAgentforce EducationProfessional Services (Products)WorkshopWorkshopYes, this is ready to add to the Full Catalog LaunchDiscover how WMU is using a V2MOM to establish a shared vision across the institution to adopt Education Cloud.Discover how ECU used the V2MOM framework to create a sustainable strategy for its Education Cloud journey.Learn how to use a V2MOM at your institution to achieve your goals.Reserved seat released 10 min prior to session if not present.PublicData Strategy and IntegrationsLevel 18:00 a.m. Tuesday, Mar 11Tuesday, Mar 11Discover how Western Michigan University and East Carolina University used the V2MOM framework to align diverse stakeholders to a shared vision for student and institutional success.Important: Reserved seat released 10 min prior to session if not present.Required Equipment: Please bring your own laptop to participate.Session Type: Workshop
- Tuesday, Mar 118:30 AM - 9:30 AM CDT(1:30 PM - 2:30 PM GMT)Room W175 (Workshop 1, Level 1)
- YesIntermediateYesTrack 1Please bring your own laptop to participate.Artificial IntelligenceAdministratorEducationAgentforceWorkshopWorkshopYes, this session will go live during registration launch in December.Analyze how autonomous agents streamline tasks, improving efficiency and freeing time for students, staff, and faculty.Explore how assistive agents deliver 24/7 personalized support and recommendations for students, staff, and visitors.Learn to integrate Agentforce into Salesforce to optimize workflows and enhance the student lifecycle.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationK-12Artificial Intelligence (AI)Level 18:00 a.m. Tuesday, Mar 11Tuesday, Mar 114:00 p.m. Wednesday, Mar 12Wednesday, Mar 12Join this interactive workshop to see how Agentforce drives staff efficiency and student engagement. See how autonomous agents handle repetitive, routine tasks, freeing up valuable time for staff.Important: Reserved seat released 10 min prior to session if not present.Required Equipment: Please bring your own laptop to participate.Session Type: Workshop
- Tuesday, Mar 118:30 AM - 9:30 AM CDT(1:30 PM - 2:30 PM GMT)Room W181 (Hands-on Training & Workshop 2, Level 1)
- YesBeginnerYesTrack 6Recruitment and AdmissionsMarketingServiceEducationAgentforce EducationAgentforceBreakoutBreakoutYes, this is ready to add to the Full Catalog LaunchDiscover how to reach new students with engaging student recruitment strategies.Learn how to attract prospects, simplify the application process, and enroll students with AI, Marketing Cloud, and CRM.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationK-12Recruitment, Admissions and EnrollmentLevel 18:00 a.m. Tuesday, Mar 11Tuesday, Mar 11Recruiting potential students is tough in an ever-changing world, but enrollment goals can still be met. Hear top tips from education experts on how to create engaging student recruitment strategies.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 118:30 AM - 9:10 AM CDT(1:30 PM - 2:10 PM GMT)Room W180 (Breakout 1, Level 1)
9:00 AM CDT - Tuesday, Mar 11
- YesIntermediateYesSponsorsRecruitment and AdmissionsMarketingOperationsEducationAgentforce EducationAgentforce MarketingBreakoutBreakoutReserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeExecutive EducationNonprofitLevel 3Level 1Tuesday, Mar 119:00 a.m. Tuesday, Mar 11Non-traditional students are reshaping education. Explore how Education Cloud, Marketing Cloud, and an ecosystem approach help institutions optimize the student experience w data & automation.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 119:00 AM - 9:40 AM CDT(2:00 PM - 2:40 PM GMT)Stage 4 (Campground, Level 3)
11:00 AM CDT - Tuesday, Mar 11
- YesBeginnerYesTrack 2EqualityHuman ResourcesEducationPublic SectorAgentforce EducationEinsteinBreakoutBreakoutYes, this is ready to add to the Full Catalog LaunchDiscover five ways to make access and opportunity a priority in education.Learn how technology and data-driven decision-making fosters access and opportunity.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationK-12Diversity, Equity and Inclusion (DEI)Level 111:00 a.m. Tuesday, Mar 11Tuesday, Mar 11The benefits of implementing an access and opportunity strategy in education are far-reaching, extending beyond students and staff and into wider society. Learn more in this session.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 1111:30 AM - 12:10 PM CDT(4:30 PM - 5:10 PM GMT)Room W180 (Breakout 1, Level 1)
- YesIntermediateYesTrack 5Please bring your own laptop to participate.Communications and EngagementMarketingData AnalystEducationAgentforce MarketingAgentforceData 360WorkshopWorkshopYes, this is ready to add to the Full Catalog LaunchDiscover how unified data and AI enhance personalization, productivity, and automate engagement with Marketing Cloud tools.Explore how Agentforce, Data Cloud, and Marketing Cloud Growth accelerate engagement and campaign delivery with trusted AI.Elevate communication by personalizing learner and constituent relationships with unified data.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolNonprofitK-12Marketing, Communications and EngagementLevel 111:00 a.m. Tuesday, Mar 11Tuesday, Mar 114:00 p.m. Wednesday, Mar 12Wednesday, Mar 12Learn how institutions transform experiences, target segments, and personalize journeys with our newest edition of Marketing Cloud built on the Salesforce Platform, Agentforce, and Data Cloud.Important: Reserved seat released 10 min prior to session if not present.Required Equipment: Please bring your own laptop to participate.Session Type: Workshop
- Tuesday, Mar 1111:30 AM - 12:30 PM CDT(4:30 PM - 5:30 PM GMT)Room W175 (Workshop 1, Level 1)
- YesBeginnerYesCustomer Success & PartnersPlease bring your own laptop to participate.Artificial IntelligenceAdminAgentforceHands on TrainingSupport learners during hands-on exercises. This involves answering questions, helping with troubleshooting steps, and assisting students with logging into the learning platform.AdministratorAgentforceHands-on TrainingHands-on TrainingLearn how to build a Service AgentSetup omni flow to route work to Service AgentTest Service Agent in Experience Cloud siteReserved seat released 10 min prior to session if not present.Level 111:00 a.m. Tuesday, Mar 1110:00 a.m. Wednesday, Mar 12Tuesday, Mar 112:00 p.m. Tuesday, Mar 1112:00 p.m. Wednesday, Mar 12Wednesday, Mar 12Learn how to customize Agentforce with low code and enable it to answer customer questions and decrease case resolution time.Important: Reserved seat released 10 min prior to session if not present.Required Equipment: Please bring your own laptop to participate.Session Type: Hands-on Training
- Tuesday, Mar 1111:30 AM - 1:00 PM CDT(4:30 PM - 6:00 PM GMT)Room W181 (Hands-on Training & Workshop 2, Level 1)
- YesBeginnerYesTrack 3AdvancementAdministratorEducationAgentforce EducationBreakoutBreakoutYes, this session will go live during registration launch in December.Learn how Education Cloud for Advancement supports your fundraising goals with new prospect research functionality.Go further with Agentforce. Learn how institutions are considering agents to support their prospect research goals.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitExecutive EducationAdvancement and Alumni EngagementLevel 111:00 a.m. Tuesday, Mar 11Tuesday, Mar 11Institutions today have different research needs for their different campuses. Join this session to learn how institutions are meeting their prospect research goals with Education Cloud.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 1111:30 AM - 12:10 PM CDT(4:30 PM - 5:10 PM GMT)Room W179a (Breakout 2, Level 1)
- YesIntermediateYesTrack 2DataData AnalystEducationPublic SectorAgentforce EducationData 360RoundtableRoundtableYes, this is ready to add to the Full Catalog LaunchExplore what it means to create a data activation strategy.Discuss the steps that need to be taken to unify data.Discuss the role of technology in forming an institutional data activation strategy.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationK-12Data Strategy and IntegrationsLevel 111:00 a.m. Tuesday, Mar 11Tuesday, Mar 114:00 p.m. Wednesday, Mar 12Wednesday, Mar 12The data landscape in education is complex. Join us as we discuss important steps in the move from a data strategy to data activationImportant: Reserved seat released 10 min prior to session if not present.Session Type: Roundtable
- Tuesday, Mar 1111:30 AM - 12:30 PM CDT(4:30 PM - 5:30 PM GMT)Room W176 (Roundtables, Level 1)
- YesIntermediateYesTrack 1Artificial IntelligenceAvailableVideo On-DemandITOperationsEducationAgentforceBreakoutBreakoutYes, this is ready to add to the Full Catalog LaunchDiscover how to evaluate your institution’s current state of AI readiness and set realistic goals for adopting Agentforce.See how unified data and Agentforce can support institutional priorities, such as student success and innovation.Explore techniques to engage faculty, staff, and leadership to foster trust and enthusiasm for AI initiatives.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationK-12Artificial Intelligence (AI)Level 3<a href="https://www.salesforce.com/plus/experience/education_summit_2025/series/best_of_education_summit_2025/episode/episode-s1e5">Watch now</a>11:00 a.m. Tuesday, Mar 11Tuesday, Mar 11Join this panel discussion to learn how Arizona State University, Texas Tech University, and the University of Kentucky are creating an AI roadmap to prepare for Agentforce.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 1111:30 AM - 12:10 PM CDT(4:30 PM - 5:10 PM GMT)Keynote Room (Level 3)
12:00 PM CDT - Tuesday, Mar 11
- YesBeginnerYesSponsorsStudent SuccessAdministratorArchitectProduct ManagementEducationExperience CloudAgentforce MuleSoftAgentforce 360 PlatformBreakoutBreakoutReserved seat released 10 min prior to session if not present.PrivateLevel 3Tuesday, Mar 1112:00 p.m. Tuesday, Mar 11Discover how Deloitte Digital helped DePaul University create a transformative student and faculty portal with Salesforce Experience Cloud. Explore methodologies, key features, and more.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 1112:00 PM - 12:40 PM CDT(5:00 PM - 5:40 PM GMT)Stage 4 (Campground, Level 3)
1:00 PM CDT - Tuesday, Mar 11
- YesIntermediateYesTrack 2ProductivityAdministratorITEducationPublic SectorAgentforce EducationAgentforceBreakoutBreakoutYes, this session will go live during registration launch in December.Learn how agents can automate processes and enhance experiences for students and staff.See new and upcoming innovation that supports prospects, learners, and alumni with CRM + AI + Data + Trust.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationK-12Staff Collaboration, Productivity and EfficiencyLevel 3Tuesday, Mar 111:00 p.m. Tuesday, Mar 11Hear how Education Cloud and Agentforce elevate the entire education experience. We’ll share new innovation that brings staff and agents together to promote learner and institutional success.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 111:30 PM - 2:10 PM CDT(6:30 PM - 7:10 PM GMT)Keynote Room (Level 3)
2:00 PM CDT - Tuesday, Mar 11
- YesBeginnerYesCustomer Success & PartnersPlease bring your own laptop to participate.Artificial IntelligenceAdminAgentforceHands on TrainingSupport learners during hands-on exercises. This involves answering questions, helping with troubleshooting steps, and assisting students with logging into the learning platform.AdministratorAgentforceHands-on TrainingHands-on TrainingLearn how to build a Service AgentSetup omni flow to route work to Service AgentTest Service Agent in Experience Cloud siteReserved seat released 10 min prior to session if not present.Level 111:00 a.m. Tuesday, Mar 1110:00 a.m. Wednesday, Mar 12Tuesday, Mar 112:00 p.m. Tuesday, Mar 1112:00 p.m. Wednesday, Mar 12Wednesday, Mar 12Learn how to customize Agentforce with low code and enable it to answer customer questions and decrease case resolution time.Important: Reserved seat released 10 min prior to session if not present.Required Equipment: Please bring your own laptop to participate.Session Type: Hands-on Training
- Tuesday, Mar 112:30 PM - 4:00 PM CDT(7:30 PM - 9:00 PM GMT)Room W181 (Hands-on Training & Workshop 2, Level 1)
- YesBeginnerYesTrack 2VisualizationAdministratorITEducationPublic SectorCRM AnalyticsProfessional Services (Products)RoundtableRoundtableYes, this is ready to add to the Full Catalog LaunchReview project methodology, including defining a use case, data analysis, data preparation, and modeling technique.Learn about CRM Analytics recipes to create a unified dataset and building a dashboard to evaluate results.Understand common data limitations and how they can affect the prediction model as well as best practices to get started.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationNonprofitAnalyticsLevel 1Tuesday, Mar 112:00 p.m. Tuesday, Mar 11Learn how analytics experts at Indiana Wesleyan University and Salesforce Professional Services built a dashboard leveraging Einstein Discovery to predict student persistence from term to term.Important: Reserved seat released 10 min prior to session if not present.Session Type: Roundtable
- Tuesday, Mar 112:30 PM - 3:30 PM CDT(7:30 PM - 8:30 PM GMT)Room W176 (Roundtables, Level 1)
- YesBeginnerYesTrack 6Please bring your own laptop to participate.Recruitment and AdmissionsAdministratorOperationsSalesEducationAgentforce EducationEinsteinWorkshopWorkshopYes, this is ready to add to the Full Catalog LaunchIdentify and solve the top challenges in strategic prospect management using Einstein 1.Showcase new Education Cloud recruitment and admissions features such as inquiry management and opportunity management.Create a practical blueprint to streamline and optimize prospect journeys for your institution.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitCommunity CollegeBusiness SchoolExecutive EducationNonprofitK-12Recruitment, Admissions and EnrollmentLevel 1Tuesday, Mar 112:00 p.m. Tuesday, Mar 11See how Education Cloud Einstein 1 streamlines opportunity management, gets hands-on with these powerful features, and creates a blueprint to optimize prospective student journeys at your institutionImportant: Reserved seat released 10 min prior to session if not present.Required Equipment: Please bring your own laptop to participate.Session Type: Workshop
- Tuesday, Mar 112:30 PM - 3:30 PM CDT(7:30 PM - 8:30 PM GMT)Room W175 (Workshop 1, Level 1)
3:00 PM CDT - Tuesday, Mar 11
- YesYesThought LeadershipThought LeadershipAvailableVideo On-DemandKeynoteKeynoteYes, this is ready to add to the Full Catalog LaunchReserved seat released 10 min prior to session if not present.Level 3<a href="https://www.salesforce.com/plus/experience/education_summit_2025/series/best_of_education_summit_2025/episode/episode-s1e4">Watch now</a>Tuesday, Mar 113:00 p.m. Tuesday, Mar 11Renowned scientist, inventor, and television personality Bill Nye joins a fireside chat to discuss his passion for science advocacy, climate action, and inspiring the next generation.Important: Reserved seat released 10 min prior to session if not present.Session Type: Keynote
- Tuesday, Mar 113:00 PM - 3:45 PM CDT(8:00 PM - 8:45 PM GMT)Keynote Room (Level 3)
4:00 PM CDT - Tuesday, Mar 11
- YesIntermediateYesTrack 2VisualizationAdministratorEducationPublic SectorAgentforce 360 PlatformTableauBreakoutBreakoutYes, this session will go live during registration launch in December.Discover how to use Salesforce to manage complex enrollment processes.Learn how and why it’s important to connect different data sources into Tableau.See how to visualize what’s going on at your institution.Reserved seat released 10 min prior to session if not present.K-12AnalyticsLevel 1Tuesday, Mar 113:00 p.m. Wednesday, Mar 124:00 p.m. Tuesday, Mar 11Wednesday, Mar 12Learn how Noble Schools uses Salesforce CRM and Tableau to track institutional success and relationships across recruitment, admissions, student achievement, advancement, and network relationships.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 114:00 PM - 4:40 PM CDT(9:00 PM - 9:40 PM GMT)Room W180 (Breakout 1, Level 1)
- YesIntermediateYesTrack 3AdvancementAdministratorEducationAgentforceWorkshopWorkshopYes, this is ready to add to the Full Catalog LaunchLearn how to action the data in your org to supercharge your fundraising efforts.Learn how to partner with your internal IT stakeholders to position agents.Reserved seat released 10 min prior to session if not present.PublicPrivateFor-ProfitBusiness SchoolExecutive EducationK-12Advancement and Alumni EngagementLevel 1Tuesday, Mar 114:00 p.m. Tuesday, Mar 11Explore the foundational use cases of Agentforce within the context of fundraising. Learn how to put existing data and business flows to work to support fundraising efforts and improve productivity.Important: Reserved seat released 10 min prior to session if not present.Session Type: Workshop
- Tuesday, Mar 114:00 PM - 5:00 PM CDT(9:00 PM - 10:00 PM GMT)Room W175 (Workshop 1, Level 1)
- YesBeginnerYesSponsorsStudent SuccessPartnerAdministratorEducationAgentforce EducationBreakoutBreakoutReserved seat released 10 min prior to session if not present.PublicLevel 3Tuesday, Mar 114:00 p.m. Tuesday, Mar 11Learn how UT Dallas is transforming student experience with Education Cloud, from building cross-functional consensus on an enterprise vision to making technology & process decisions to scale impact.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Tuesday, Mar 114:00 PM - 4:40 PM CDT(9:00 PM - 9:40 PM GMT)Stage 4 (Campground, Level 3)

