In this Circle of Success, discover tools and best practices to get started quickly and use Salesforce effectively. Hear from Salesforce experts and participate in discussion groups with your peers.
8:00 AM PST - Wednesday, Mar 5
- YesAdministratorSuccess PlansIntro to SalesforceBeginnerRoundtableYesSessions are first come, first seatedSuccess PlansAdministratorIn-PersonRoundtableReserved seat released 10 min prior to session if not present.Level 2Wednesday, Mar 0511:00 a.m. Thursday, Mar 06Thursday, Mar 068:00 a.m. Wednesday, Mar 05Important: Reserved seat released 10 min prior to session if not present.Session Type: Roundtable
- Wednesday, Mar 58:00 AM - 8:45 AM PST(4:00 PM - 4:45 PM GMT)Room 2010 (Circles of Success, Level 2)
- YesAdministratorAgentforceArtificial IntelligenceBeginnerTheaterYesAdministratorAgentforceAdministratorIn-PersonBroadcastVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/administrators_at_tdx_2025/episode/episode-s1e7<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/administrators_at_tdx_2025/episode/episode-s1e7">Watch now</a>TheaterUnderstand the role of autonomous AI agents in Salesforce.Explore key features, real-world use cases, and get excited.Learn how to get started with Agentforce in your org.This session is first come, first seated. You do not have a reserved seat.Level 21:00 p.m. Thursday, Mar 06Wednesday, Mar 05Thursday, Mar 068:00 a.m. Wednesday, Mar 05This beginner-friendly session explores autonomous AI agents, natural language understanding, and real-time insights to transform customer support and team efficiency.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:00 AM - 8:20 AM PST(4:00 PM - 4:20 PM GMT)Theater 2 (Campground, Level 2)
- YesTrailheadBeginnerCampfireYesTrailheadOtherIn-PersonFirst Come First SeatedCampfireThis session is first come, first seated. You do not have a reserved seat.YesWednesday, Mar 058:00 a.m. Wednesday, Mar 05Learn how to leverage events to create a strong personal brand, give back, and build lasting relationships with Trailblazers across the ecosystem.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Campfire
- Wednesday, Mar 58:00 AM - 8:45 AM PST(4:00 PM - 4:45 PM GMT)Community Cove Networking (Level 3)
- YesPartnerConsultantAdministratorManufacturingConsumer GoodsTechnologyEinsteinAgentforceData 360Artificial IntelligenceBeginnerBreakoutYesAdministratorAgentforceAdministratorIn-PersonVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e5<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e5">Watch now</a>BreakoutLearn how to structure clear and concise prompts to maximize the accuracy and relevance of responses from Agentforce.Discover key strategies and avoid common mistakes to ensure your prompts consistently deliver impactful results.Understand how well-crafted prompts can streamline workflows, reduce manual effort, and enhance AI-driven productivity.Reserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Unlock the power of Agentforce prompts. In an interactive session, learn to design impactful prompts that transform interactions and streamline data. Discover best practices for real-world scenarios.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 58:00 AM - 8:40 AM PST(4:00 PM - 4:40 PM GMT)Breakout 3 (Breakout Pavilion, Level 1)
- YesAdministratorAgentforceBeginnerHands-on TrainingYesAgentforceAdministratorIn-PersonHands-on TrainingDevelop an Agentforce Service Agent that uses custom objects to ground responses.Implement custom agent actions to interact with Salesforce data.Build an agent to assist with recommendations and bookings.Reserved seat released 10 min prior to session if not present.Laptops are provided for all attendeesLevel 21:00 p.m. Wednesday, Mar 0510:00 a.m. Thursday, Mar 06Wednesday, Mar 05Thursday, Mar 062:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Customize Agentforce with flows that can dynamically act on Salesforce data.Important: Reserved seat released 10 min prior to session if not present.Equipment provided: Laptops are provided for all attendeesSession Type: Hands-on Training
- Wednesday, Mar 58:00 AM - 9:30 AM PST(4:00 PM - 5:30 PM GMT)Room 2011 (Hands-on Training, Level 2)
- YesAdministratorArchitectData 360IntermediateBreakoutYesAdministratorData 360AdministratorIn-PersonVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e2<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e2">Watch now</a>BreakoutReserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Learn how to use Data Cloud architectural strategies and explore security frameworks to ensure governance and compliance. Design a secure and scalable system to become an Agent-first business.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 58:00 AM - 8:40 AM PST(4:00 PM - 4:40 PM GMT)Breakout 1 (Breakout Pavilion, Level 1)
- YesDeveloperTechnologyAgentforce 360 PlatformAgentforceArtificial IntelligenceIntermediateTheaterYesDeveloperAgentforceDeveloperIn-PersonVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/developers_at_tdx_2025/episode/episode-s1e24<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/developers_at_tdx_2025/episode/episode-s1e24">Watch now</a>TheaterThis session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Learn more about the technology powering Agentforce for Developers, including Salesforce’s proprietary LLM, CodeGen. Product experts will deep dive into newly supported use cases and the roadmap.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:00 AM - 8:20 AM PST(4:00 PM - 4:20 PM GMT)Theater 1 (Campground, Level 2)
- YesAdministratorData 360IntermediateHands-on TrainingYesData 360AdministratorIn-PersonHands-on TrainingUnderstand and apply Data Cloud capabilities.Simulate data ingestion using Postman and the Ingestion API.Map data streams and create targeted marketing actions.Reserved seat released 10 min prior to session if not present.Laptops are provided for all attendeesLevel 2Wednesday, Mar 052:00 p.m. Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Learn how the Data Cloud Ingestion API syncs updates in near-real time using a fire-and-forget pattern. See how it processes Data Actions with streaming ingestion.Important: Reserved seat released 10 min prior to session if not present.Equipment provided: Laptops are provided for all attendeesSession Type: Hands-on Training
- Wednesday, Mar 58:00 AM - 9:30 AM PST(4:00 PM - 5:30 PM GMT)Room 2024 (Hands-on Training, Level 2)
- YesAdministratorAgentforceBeginnerHands-on TrainingYesAgentforceAdministratorIn-PersonHands-on TrainingLearn how to build a Service Agent.Set up omni flow to route work to Agentforce Service Agent.Test Agentforce Service Agent in the Experience Cloud site.Reserved seat released 10 min prior to session if not present.Laptops are provided for all attendeesLevel 29:00 a.m. Thursday, Mar 061:00 p.m. Wednesday, Mar 05Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Learn how to customize Agentforce with low code and enable it to answer customer questions and decrease case resolution time.Important: Reserved seat released 10 min prior to session if not present.Equipment provided: Laptops are provided for all attendeesSession Type: Hands-on Training
- Wednesday, Mar 58:00 AM - 9:30 AM PST(4:00 PM - 5:30 PM GMT)Room 2004 (Hands-on Training, Level 2)
- YesAdministratorAgentforceBeginnerHands-on TrainingYesAgentforceAdministratorIn-PersonHands-on TrainingUnderstand key prompt concepts.Design and build your first prompt.Apply best practices in prompts.Reserved seat released 10 min prior to session if not present.Laptops are provided for all attendeesLevel 23:00 p.m. Wednesday, Mar 05Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Learn how to use Prompt Builder to create effective, grounded prompts that interact with LLMs to bring generative AI-assisted workflows to Lightning record page fields.Important: Reserved seat released 10 min prior to session if not present.Equipment provided: Laptops are provided for all attendeesSession Type: Hands-on Training
- Wednesday, Mar 58:00 AM - 9:30 AM PST(4:00 PM - 5:30 PM GMT)Room 2002 (Hands-on Training, Level 2)
- YesArchitectAgentforce MuleSoftIntegrationIntermediateCampfireYesAgentforce MuleSoftArchitectIn-PersonFirst Come First SeatedCampfireThis session is first come, first seated. You do not have a reserved seat.Level 3Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Explore AI and Data Cloud use cases for external data with MuleSoft. Discover how to integrate and leverage siloed data from external systems, enhancing your AI capabilities and data insights.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Campfire
- Wednesday, Mar 58:00 AM - 8:20 AM PST(4:00 PM - 4:20 PM GMT)Community Cove Campfire (Level 3)
- YesAdministratorDeveloperAgentforceArtificial IntelligenceBeginnerTheaterYesSpecialAgentforceAdministratorIn-PersonFirst Come First SeatedTheaterUnderstand the core features and capabilities of Agentforce for building AI agents in Salesforce.Learn how to design and implement task-driven agents to automate workflows and boost productivity.Explore real-world use cases to apply AI agents effectively and drive meaningful business outcomes.This session is first come, first seated. You do not have a reserved seat.Level 23:00 p.m. Wednesday, Mar 058:00 a.m. Thursday, Mar 061:00 p.m. Wednesday, Mar 053:00 p.m. Thursday, Mar 0610:00 a.m. Thursday, Mar 06Wednesday, Mar 0511:00 a.m. Thursday, Mar 06Thursday, Mar 064:00 p.m. Wednesday, Mar 052:00 p.m. Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Unlock the power of AI with Agentforce. Learn to build smart agents in Salesforce to automate tasks, boost productivity, and drive impactful results for your organization.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:00 AM - 8:20 AM PST(4:00 PM - 4:20 PM GMT)Agentforce Theater (Campground, Level 2)
- YesTheaterYesAdministratorIn-PersonFirst Come First SeatedTheaterThis session is first come, first seated. You do not have a reserved seat.Level 2Yes9:00 a.m. Thursday, Mar 061:00 p.m. Thursday, Mar 0610:00 a.m. Thursday, Mar 06Wednesday, Mar 052:00 p.m. Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Wednesday, Mar 054:00 p.m. Wednesday, Mar 052:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05On your journey to learning Agentforce, learn the basics of the Salesforce Platform to help you make the most of its powerful tools and automation.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:00 AM - 8:20 AM PST(4:00 PM - 4:20 PM GMT)Salesforce Theater (Campground, Level 2)
- YesCertificationYesIn-PersonLevel 28:00 a.m. Thursday, Mar 06Wednesday, Mar 0511:00 a.m. Wednesday, Mar 052:00 p.m. Wednesday, Mar 0511:00 a.m. Thursday, Mar 06Thursday, Mar 062:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Sit for the NEW Agentforce Specialist certification exam for free at TDX. Exams begin promptly at the start time. You will need a Webassessor account to take the exam. See FAQ for more details.Session Type: Certification
- Wednesday, Mar 58:00 AM - 10:30 AM PST(4:00 PM - 6:30 PM GMT)Room 2008 (Certification, Level 2)
- YesDeveloperAgentforce 360 PlatformIntermediateBreakoutYesDeveloperAgentforce 360 PlatformDeveloperIn-PersonVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/developers_at_tdx_2025/episode/episode-s1e5<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/developers_at_tdx_2025/episode/episode-s1e5">Watch now</a>BreakoutLearn what new integration features go live in Spring ’25.Understand the platform integration features coming up in 2025.See how integration powers Agentforce.Reserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Learn what’s new and what’s coming for Salesforce APIs, eventing, external services, data virtualization, and named credentials.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 58:00 AM - 8:40 AM PST(4:00 PM - 4:40 PM GMT)Breakout 4 (Breakout Pavilion, Level 1)
- YesAdministratorDeveloperAgentforce 360 PlatformAgentforceArtificial IntelligenceBeginnerTheaterYesAdministratorAgentforce 360 PlatformAdministratorIn-PersonVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/administrators_at_tdx_2025/episode/episode-s1e20<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/administrators_at_tdx_2025/episode/episode-s1e20">Watch now</a>TheaterKnow what problems Agent for Setup can troubleshoot.Know the various Salesforce features that help user-access troubleshooting.Know when to write SOQL and pull information about a user.This session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Level up your troubleshooting skills. Learn how to solve user access issues using Salesforce features, SOQL, and Agent for Setup. Plus, discover what’s coming next in our roadmap for user access.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:00 AM - 8:20 AM PST(4:00 PM - 4:20 PM GMT)Theater 3 (Campground, Level 2)
- YesAdministratorDeveloperAppExchangeAgentforceArtificial IntelligenceBeginnerTheaterYesAppExchangeAdministratorIn-PersonFirst Come First SeatedTheaterLearn about the Salesforce Labs program and where to find them.Discover the top Salesforce Labs solutions that can help you get started with AI.Find out what resources are available to you to help you get started fast with Salesforce and Salesforce Labs.This session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05As a Salesforce admin, you connect business needs with the right solutions and craft AI strategies to drive efficiency. Salesforce Labs offers free, expert-crafted tools to help you get started.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)AgentExchange Theater (Campground, Level 2)
- YesTheaterYesAdministratorIn-PersonFirst Come First SeatedTheaterThis session is first come, first seated. You do not have a reserved seat.Level 2Yes3:00 p.m. Wednesday, Mar 058:00 a.m. Thursday, Mar 061:00 p.m. Wednesday, Mar 054:00 p.m. Thursday, Mar 0610:00 a.m. Thursday, Mar 06Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05On your journey to learning Agentforce, develop the five core responsibilities of a Salesforce Admin: User Management, Data Management, Product Management, Security, and Analytics.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)Salesforce Theater (Campground, Level 2)
- YesAdministratorAgentforce 360 PlatformSecurityIntermediateTheaterYesAdministratorAgentforce 360 PlatformAdministratorIn-PersonVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/administrators_at_tdx_2025/episode/episode-s1e18<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/administrators_at_tdx_2025/episode/episode-s1e18">Watch now</a>TheaterLearn how to use Agentforce to bridge the InfoSec-Admin terminology divide.Understand how Agentforce for Security can support in performing security investigations.Learn how to extend Agentforce for Security for your company’s unique security requirements.This session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Discover how Agentforce can leverage the power of Shield and Security Center to improve your security posture, provide context into vulnerabilities, and investigate suspicious activities in real-time.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)Theater 3 (Campground, Level 2)
- YesArchitectData AnalystData 360DataBeginnerTheaterYesDeveloperData 360ArchitectIn-PersonFirst Come First SeatedTheaterUnderstand the core Salesforce capabilities that rely on data model objects (DMOs).Learn how the Customer 360 Data Model helps integrate multiple data sources and formats into a cohesive view of the customer.Understand the principles of designing custom data models in Data Cloud using industry-specific data standards.This session is first come, first seated. You do not have a reserved seat.Level 3Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Explore how to use industry-specific data standards to design data model objects in Data Cloud that can consolidate fragmented and multi-format data sources into a single view of the customer.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)Theater 4 (Level 3)
- YesITAgentforce MuleSoftArtificial IntelligenceBeginnerBreakoutYesAgentforce MuleSoftITIn-PersonBreakoutReserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Agents are only as good as the data they can access and the actions they can execute. Learn how to connect your digital workforce to the systems you use every day.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 58:30 AM - 9:10 AM PST(4:30 PM - 5:10 PM GMT)Breakout 2 (Breakout Pavilion, Level 1)
- YesAdministratorAgentforce 360 PlatformBeginnerCampfireYesAgentforce 360 PlatformAdministratorIn-PersonFirst Come First SeatedCampfireThis session is first come, first seated. You do not have a reserved seat.Level 3Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Discover five tips you can incorporate into your screen flow design to create user experience-first solutions. Join us to learn how these tips can reduce user frustration and drive adoption.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Campfire
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)Community Cove Campfire (Level 3)
- YesAdministratorServiceAgentforce ServiceEinsteinAgentforceArtificial IntelligenceIntermediateBreakoutYesAdministratorAgentforce ServiceAdministratorIn-PersonBreakoutLearn how to build an AI service assistant for your customer service teams.Learn how to leverage topics, instructions, and actions to generate multistep action plans.Learn how AI can augment human customer service reps to boost productivity and CSAT.Reserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Learn how to build an assistive AI agent that creates multistep service plans with Agentforce to empower employees to work smarter, resolve cases faster with greater accuracy, and ensure compliance.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 58:30 AM - 9:10 AM PST(4:30 PM - 5:10 PM GMT)Breakout 5 (Breakout Pavilion, Level 1)
- YesArchitectDeveloperAgentforce 360 PlatformAutomationIntermediateTheaterYesDeveloperAgentforce 360 PlatformDeveloperIn-PersonFirst Come First SeatedTheaterLearn how Salesforce addresses the challenges of conventional E2E tests, making them easier to write and maintain.Learn the basics of Salesforce UTAM for creating robust automated UI E2E tests.This session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 058:00 a.m. Wednesday, Mar 05Discover how Salesforce’s UI Test Automation Model (UTAM) simplifies end-to-end testing, overcoming challenges of dynamic UIs, reducing maintenance, and boosting testing efficiency.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)Theater 1 (Campground, Level 2)
- YesAdministratorAgentforceArtificial IntelligenceIntermediateTheaterYesAdministratorAgentforceAdministratorIn-PersonBroadcastVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e14<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e14">Watch now</a>TheaterLearn the basics of Agentforce.Dive deep into Agentforce and get a preview of the roadmap.Hear how Salesforce implemented Agentforce on help.salesforce.com.This session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 058:00 a.m. Wednesday, Mar 05In this session, we will talk about various use cases for Agentforce and share tactics on how customers can maximize the value of Agentforce.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 58:30 AM - 8:50 AM PST(4:30 PM - 4:50 PM GMT)Theater 2 (Campground, Level 2)
- YesCampfireYesIn-PersonFirst Come First SeatedCampfireThis session is first come, first seated. You do not have a reserved seat.YesWednesday, Mar 058:00 a.m. Wednesday, Mar 05Is this your first TDX? Kick off your two days of learning by connecting with other first-time attendees and meeting established Trailblazers to make the most of the event.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Campfire
- Wednesday, Mar 58:55 AM - 9:40 AM PST(4:55 PM - 5:40 PM GMT)Community Cove Networking (Level 3)
9:00 AM PST - Wednesday, Mar 5
- YesAdministratorAppExchangeAgentforceArtificial IntelligenceIntermediateTheaterYesAppExchangeAdministratorIn-PersonFirst Come First SeatedTheaterThis session is first come, first seated. You do not have a reserved seat.Level 29:00 a.m. Wednesday, Mar 051:00 p.m. Thursday, Mar 06Wednesday, Mar 05Thursday, Mar 06Hear from a Salesforce MVP about how AgentExchange solutions transform their admin toolkit. Learn to build tailored agentic AI experiences with Agentforce partners for your unique business needs.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)AgentExchange Theater (Campground, Level 2)
- YesArchitectDeveloperAgentforce 360 PlatformAgentforceArtificial IntelligenceAdvancedBreakoutYesDeveloperAgentforceDeveloperIn-PersonBroadcastVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e2<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e2">Watch now</a>BreakoutLearn what is an agentic workflow and how it differs from the regular workflows.Learn how to bring LLMs hosted on any platform in Agentforce for action execution.Learn how to use Apex and Flow to access your data seamlessly.Reserved seat released 10 min prior to session if not present.Level 13:00 p.m. Wednesday, Mar 059:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Learn how to create next-generation agentic workflows with Agentforce combining tools like Apex, Flows, and prompt templates, and using different models, to access cross-cloud data.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 59:00 AM - 9:40 AM PST(5:00 PM - 5:40 PM GMT)Breakout 3 (Breakout Pavilion, Level 1)
- YesArchitectDeveloperAgentforce 360 PlatformAgentforceArtificial IntelligenceBeginnerTheaterYesDeveloperAgentforceDeveloperIn-PersonFirst Come First SeatedTheaterLearn about External Services.Discover the new API agent action.Call third-party APIs from agents without code.This session is first come, first seated. You do not have a reserved seat.Level 29:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Learn to empower agents with customizable actions configured via External Services. Boost productivity and deliver richer interactions to streamline your team’s workflows.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Theater 1 (Campground, Level 2)
- YesConsultantProfessional ServicesAgentforce 360 PlatformBeginnerCampfireYesAgentforce 360 PlatformConsultantIn-PersonFirst Come First SeatedCampfireThis session is first come, first seated. You do not have a reserved seat.Level 39:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Salesforce professionals agree that business analysis is the foundation for successful projects. Join us to learn what Salesforce business analysts do and how to build your skills.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Campfire
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Community Cove Campfire (Level 3)
- YesAdministratorITFinancial ServicesTechnologySlackAgentforceArtificial IntelligenceBeginnerTheaterYesSlackAgentforceAdministratorIn-PersonBroadcastVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e17<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/agentforce_at_tdx_2025/episode/episode-s1e17">Watch now</a>TheaterThis session is first come, first seated. You do not have a reserved seat.Level 2Level 39:00 a.m. Wednesday, Mar 0510:00 a.m. Thursday, Mar 06Wednesday, Mar 05Thursday, Mar 06Harness the power of Agentforce in Slack to revolutionize your sales process. Learn how to integrate these tools to boost productivity, improve collaboration, and drive revenue.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Theater 2 (Campground, Level 2)
- YesTheaterYesAdministratorIn-PersonFirst Come First SeatedTheaterThis session is first come, first seated. You do not have a reserved seat.Level 2Yes3:00 p.m. Wednesday, Mar 059:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Thursday, Mar 062:00 p.m. Thursday, Mar 06As you start your Agentforce discovery, learn the basics of Apex to help you harness the power of the Salesforce Platform for automation and customization.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Salesforce Theater (Campground, Level 2)
- YesAdministratorDeveloperAgentforce 360 PlatformAgentforceArtificial IntelligenceIntermediateTheaterYesSpecialAgentforceAdministratorIn-PersonFirst Come First SeatedTheaterUnderstand how Flow Builder and Prompt Builder enable no-code AI agent creation in Agentforce.Learn to build flows and prompt templates that power intelligent task automation.Explore practical examples of leveraging Agentforce tools to drive business efficiency.This session is first come, first seated. You do not have a reserved seat.Level 29:00 a.m. Thursday, Mar 068:00 a.m. Thursday, Mar 061:00 p.m. Wednesday, Mar 059:00 a.m. Wednesday, Mar 051:00 p.m. Thursday, Mar 063:00 p.m. Thursday, Mar 064:00 p.m. Thursday, Mar 06Wednesday, Mar 052:00 p.m. Wednesday, Mar 0511:00 a.m. Thursday, Mar 06Thursday, Mar 064:00 p.m. Wednesday, Mar 05Discover AI and prompt engineering basics and learn how to build and deploy prompts in the flow of work with Prompt Builder.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Agentforce Theater (Campground, Level 2)
- YesArchitectDeveloperAgentforce 360 PlatformData 360AdvancedBreakoutYesDeveloperData 360DeveloperIn-PersonVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e7<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e7">Watch now</a>BreakoutReserved seat released 10 min prior to session if not present.Level 19:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Learn how to build and optimize a robust development workflow for Data Cloud. Enhance team collaboration, track changes efficiently, and ensure safe deployments using sandboxes and Data Kits.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 59:00 AM - 9:40 AM PST(5:00 PM - 5:40 PM GMT)Breakout 4 (Breakout Pavilion, Level 1)
- YesArchitectDeveloperITAgentforce 360 PlatformBeginnerRoundtableYesSessions are first come, first seatedAgentforce 360 PlatformArchitectIn-PersonRoundtableReserved seat released 10 min prior to session if not present.Level 28:00 a.m. Thursday, Mar 069:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Thursday, Mar 06In this Circle of Success, learn why a sandbox is essential to every successful Salesforce project. Learn about best practices for building and testing changes while networking with peers.Important: Reserved seat released 10 min prior to session if not present.Session Type: Roundtable
- Wednesday, Mar 59:00 AM - 9:45 AM PST(5:00 PM - 5:45 PM GMT)Room 2010 (Circles of Success, Level 2)
- YesAdministratorITData 360IntermediateTheaterYesAdministratorData 360AdministratorIn-PersonVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e10<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e10">Watch now</a>TheaterThis session is first come, first seated. You do not have a reserved seat.Level 29:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Leverage AI based tagging to efficiently manage and govern Salesforce and external data (BYOL and other ingestion methods) at scale, empowering Agentforce and Applications across your organization.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Theater 3 (Campground, Level 2)
- YesConsultantArchitectAgentforce SalesAgentforce 360 PlatformArchitectureAdvancedBreakoutYesAdministratorAgentforce 360 PlatformArchitectIn-PersonBreakoutReserved seat released 10 min prior to session if not present.Level 19:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Wealth of users, high data volumes, so many apps, complex integrations, oh my! Enterprise grade is a different state of mind. Learn how to dream big and design for sustainable innovation at scale.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 59:00 AM - 9:40 AM PST(5:00 PM - 5:40 PM GMT)Breakout 1 (Breakout Pavilion, Level 1)
- YesData AnalystDeveloperTableauData 360DataFamIntermediateTheaterYesDeveloperTableauDeveloperIn-PersonFirst Come First SeatedTheaterThis session is first come, first seated. You do not have a reserved seat.Level 39:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Consistent and contextual knowledge of your data is more important than ever. Learn about developer use cases of the semantic layer across Tableau and Data Cloud.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 59:00 AM - 9:20 AM PST(5:00 PM - 5:20 PM GMT)Theater 4 (Level 3)
- YesAgentforceBeginnerSalesforce+ StageYesSalesforce TodayAgentforceBroadcastSalesforce+ Stage9:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Get ready to learn. Welcome to THE developer conference for the Agentforce revolution. Plan your journey. See what’s in store. It all starts here.Session Type: Salesforce+ Stage
- Wednesday, Mar 59:45 AM - 10:00 AM PST(5:45 PM - 6:00 PM GMT)Salesforce+ Stage
10:00 AM PST - Wednesday, Mar 5
- YesDeveloperAgentforceBeginnerMain KeynoteYesMain KeynoteAgentforceDeveloperIn-PersonBroadcastVODVideo On-DemandFirst Come First SeatedAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/tdx_2025_highlights/episode/episode-s1e1<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/tdx_2025_highlights/episode/episode-s1e1">Watch now</a>KeynoteThis session is first come, first seated. You do not have a reserved seat.Level 310:00 a.m. Wednesday, Mar 05Wednesday, Mar 05Become an Agentblazer with Salesforce and discover how to bring humans and agents together to drive customer success.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Main Keynote
- Wednesday, Mar 510:00 AM - 11:15 AM PST(6:00 PM - 7:15 PM GMT)Keynote Room (Level 3)
11:00 AM PST - Wednesday, Mar 5
- YesAgentforceBeginnerSalesforce+ StageYesSalesforce TodayAgentforceBroadcasthttps://www.salesforce.com/plus/experience/tdx_2025/series/tdx_2025_highlights/episode/episode-s1e2<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/tdx_2025_highlights/episode/episode-s1e2">Watch now</a>Salesforce+ StageWednesday, Mar 0511:00 a.m. Wednesday, Mar 05Become an Agentblazer. Learn how to build the future with Agentforce. Break down the big news and announcements from the TDX keynote.Session Type: Salesforce+ Stage
- Wednesday, Mar 511:15 AM - 11:30 AM PST(7:15 PM - 7:30 PM GMT)Salesforce+ Stage
- YesAdministratorAgentforceArtificial IntelligenceBeginnerSalesforce+ StageYesAdministratorAgentforceAdministratorBroadcastSalesforce+ StageWednesday, Mar 0511:00 a.m. Wednesday, Mar 05Agentforce is the digital labor platform for building a limitless workforce. We will discuss how agents can work side by side to extend your workforce and serve your customers 24/7.Session Type: Salesforce+ Stage
- Wednesday, Mar 511:30 AM - 12:00 PM PST(7:30 PM - 8:00 PM GMT)Salesforce+ Stage
- YesAdministratorAgentforce 360 PlatformBeginnerRoundtableYesSessions are first come, first seatedAgentforce 360 PlatformAdministratorIn-PersonRoundtableReserved seat released 10 min prior to session if not present.Level 21:00 p.m. Thursday, Mar 06Wednesday, Mar 0511:00 a.m. Wednesday, Mar 05Thursday, Mar 06In this Circle of Success, learn about technical debt and common traits of a messy org. Learn best practices for untangling your org using proven tools and methods while networking with peers.Important: Reserved seat released 10 min prior to session if not present.Session Type: Roundtable
- Wednesday, Mar 511:30 AM - 12:15 PM PST(7:30 PM - 8:15 PM GMT)Room 2010 (Circles of Success, Level 2)
- YesArchitectDeveloperAgentforce 360 PlatformIntermediateBreakoutYesDeveloperAgentforce 360 PlatformDeveloperIn-PersonVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/developers_at_tdx_2025/episode/episode-s1e14<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/developers_at_tdx_2025/episode/episode-s1e14">Watch now</a>BreakoutDive into Lightning Web Components’ new features and improvements, including new AI capabilities.Explore and preview new and exciting features and capabilities added to LWC in the latest and future releases for mobile.Reserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 0511:00 a.m. Wednesday, Mar 05Thursday, Mar 0612:00 p.m. Thursday, Mar 06Discover the latest updates for Lightning Web Components (LWC) and get a sneak peek at the roadmap, featuring upcoming features and enhancements to look forward to in future releases.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 511:30 AM - 12:10 PM PST(7:30 PM - 8:10 PM GMT)Breakout 3 (Breakout Pavilion, Level 1)
- YesCertificationYesIn-PersonLevel 28:00 a.m. Thursday, Mar 06Wednesday, Mar 0511:00 a.m. Wednesday, Mar 052:00 p.m. Wednesday, Mar 0511:00 a.m. Thursday, Mar 06Thursday, Mar 062:00 p.m. Thursday, Mar 068:00 a.m. Wednesday, Mar 05Sit for the NEW Agentforce Specialist certification exam for free at TDX. Exams begin promptly at the start time. You will need a Webassessor account to take the exam. See FAQ for more details.Session Type: Certification
- Wednesday, Mar 511:30 AM - 2:00 PM PST(7:30 PM - 10:00 PM GMT)Room 2008 (Certification, Level 2)
- YesAdministratorITAgentforce MuleSoftAgentforce 360 PlatformIntegrationIntermediateBreakoutYesAdministratorAgentforce MuleSoftAdministratorIn-PersonVODVideo On-DemandAvailablehttps://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e6<a href="https://www.salesforce.com/plus/experience/tdx_2025/series/data_and_analytics_at_tdx_2025/episode/episode-s1e6">Watch now</a>BreakoutReserved seat released 10 min prior to session if not present.Level 1Wednesday, Mar 0511:00 a.m. Wednesday, Mar 05Need your agent to access data that is locked away in external systems? Leverage the power of MuleSoft for Flow to ground your agents in data from external systems.Important: Reserved seat released 10 min prior to session if not present.Session Type: Breakout
- Wednesday, Mar 511:30 AM - 12:10 PM PST(7:30 PM - 8:10 PM GMT)Breakout 1 (Breakout Pavilion, Level 1)
- YesSlackBeginnerCampfireYesSlackOtherIn-PersonFirst Come First SeatedCampfireThis session is first come, first seated. You do not have a reserved seat.YesWednesday, Mar 0511:00 a.m. Wednesday, Mar 05Learn how women are shaping the future of workplace collaboration with Slack. Discover innovative strategies, share success stories, and connect with women driving change.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Campfire
- Wednesday, Mar 511:35 AM - 12:20 PM PST(7:35 PM - 8:20 PM GMT)Community Cove Networking (Level 3)
12:00 PM PST - Wednesday, Mar 5
- YesAdministratorITAgentforce SalesSuccess PlansIntro to SalesforceBeginnerTheaterYesAdministratorSuccess PlansAdministratorYouTubeIn-PersonFirst Come First SeatedTheaterLearn six principles to drive CRM adoption and integrate Salesforce into your teams’ daily workflows effectively.Discover how Salesforce adoption leads to improved productivity, data accuracy, and measurable business value.Gain actionable strategies to onboard teams quickly and sustain long-term engagement with Salesforce tools.This session is first come, first seated. You do not have a reserved seat.Level 2Wednesday, Mar 0512:00 p.m. Wednesday, Mar 05Your company bought Salesforce — now what? Simple: Adoption = Business Value. Join adoption experts as they guide you through six principles to get your teams up and running quickly with Salesforce.Important: This session is first come, first seated. You do not have a reserved seat.Session Type: Theater
- Wednesday, Mar 512:00 PM - 12:20 PM PST(8:00 PM - 8:20 PM GMT)Theater 3 (Campground, Level 2)
