Build Flows with multimodal AI to analyze images, emails, and PDFs, transforming unstructured inputs into structured Salesforce data without code.
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Featured Sessions
Scale Trusted AI Adoption with Salesforce and AWS
Learn how to deploy Anthropic models via Amazon Bedrock in Agentforce’s secure environment, enabling compliant AI adoption at scale, particularly for regulated industries.
Prompt to Agent with Google Cloud: Gemini 3 in Agentforce
Explore the full agent development stack using Gemini 3 as the reasoning backbone, prompt builder for Agentforce agents. See Gemini 3 Flash’s fast, high-accuracy inference to build adaptable agents.
More Output, Same Control: Embracing AI-Driven Change
AI will multiply your rate of change. As the bottleneck shifts from writing code to governance, learn how to stay in control of accelerated delivery and focus on the work that needs you.
Building AI-Ready DevOps: L-Founders' Journey to Agentforce
See how L-founders leverage Copado to build an intelligent DevOps foundation, enabling them to deploy Agentforce agents seamlessly with enhanced dependency analysis and advanced debugging capabilities
Optimizing Salesforce’s Own Sales Cloud with Hubbl
See how Salesforce uses Hubbl to accelerate planning. Learn how the internal product team aligns complex requirements to architecture to de-risk and optimize global Sales Cloud updates.
Architecture: AI, Data, Lakehouse, Zero Copy
Modern Data Architecture for AI. Learn from real Enterprise customer stories: Zero Copy to Databricks & Snowflake, real-time lakehouse from scale to latency, amalgamation of customer data, and more.
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Use Flow to Process Images and Unstructured Data
, Lead Admin Evangelist, Salesforce
Role: Administrator
Products: Agentforce 360 Platform
Topic: Agentic AI
Session Level: Intermediate
Session Type: Theater
- Thursday, Apr 169:30 AM - 9:50 AM PDT(4:30 PM - 4:50 PM GMT)Theater 4 (Level 2)
Session Summary: This session explored the transformative potential of AI-powered automation in Salesforce Flow, focusing on solving complex problems with unstructured data. As Admins, you can use Flow and AI powered capabilities to process messy unstructured data, reason through decisions, and execute actions seamlessly. Key innovations included the use of prompt templates to convert unstructured inputs into actionable data using Lightning Types, AI decision elements for contextual reasoning, and invocable agent actions for task delegation so the agents can do the heavy lifting. A live demo showcased how these capabilities reduced a 30-minute manual process to just 30 seconds of human oversight, demonstrating the efficiency and scalability of AI-driven workflows for modern businesses.
Key Takeaways:
• AI-powered automation in Salesforce Flow enables the seamless handling of unstructured data through tools like prompt templates, decision elements, and irrevocable agent actions.
• The integration of intelligent agents, such as Agentforce, allows for contextual reasoning and task delegation, reducing manual effort and improving operational efficiency.
• Admins can leverage tools like Lightning Types to structure and manage data effectively, empowering them to build scalable, flexible workflows without coding.
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