Orchestrate your Agentic Enterprise using Salesforce Flow. Learn to invoke Agentforce agents directly and add administrative guardrails. Convert outputs into structured data for consistent results.
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Featured Sessions
Scale Trusted AI Adoption with Salesforce and AWS
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More Output, Same Control: Embracing AI-Driven Change
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See how Salesforce uses Hubbl to accelerate planning. Learn how the internal product team aligns complex requirements to architecture to de-risk and optimize global Sales Cloud updates.
Architecture: AI, Data, Lakehouse, Zero Copy
Modern Data Architecture for AI. Learn from real Enterprise customer stories: Zero Copy to Databricks & Snowflake, real-time lakehouse from scale to latency, amalgamation of customer data, and more.
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Orchestrate Agents with Salesforce Flow
, Product Manager, Salesforce
, Senior PM, Salesforce
Role: Administrator
Industry: Technology
Products: Agentforce
Topic: Agentic AI
Session Level: Intermediate
Session Type: Breakout
- Thursday, Apr 1612:00 PM - 12:40 PM PDT(7:00 PM - 7:40 PM GMT)Room 2007 (Breakout 6, Level 2)FIRST COME FIRST SEATED
Session Summary: The session highlighted the powerful capabilities of Salesforce Flow and Flow Orchestration, showcasing innovations in process automation and agent integration. Flow Orchestration was presented as a robust solution for unifying complex, long-running, and multi-departmental business processes, addressing pain points like parallelization, multi-user support, and auditability. Attendees learned about advanced features such as the orchestration builder, which integrates seamlessly with Flow Builder, and the ability to create agents directly within Flow to simplify workflows like email drafting, incident management, and HR case handling. The session also introduced the Flow Automation Agent, which offers groundbreaking capabilities for flow summarization, generation, and conversational modifications, saving time and enhancing efficiency for administrators and non-technical users alike.
Key Takeaways:
• Flow Orchestration allows businesses to unify and manage complex, long-running processes involving multiple departments, while providing out-of-the-box parallelization and auditability features.
• The Flow Automation Agent enables admins to generate, summarize, and modify flows conversationally, significantly reducing time and effort in flow creation and documentation.
• Agent creation directly within Flow Builder streamlines workflows by enabling the integration of AI-driven agents for tasks like email generation and prioritization, enhancing overall process automation capabilities.
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