Case swarming can create wow experiences for your customers through better internal collaboration. Join this talk to learn how to successfully launch this powerful change across service teams.
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Enable Case Swarming with Service Cloud and Slack
Role: Administrator, IT
Product: Slack
Topic: Future of Work
Session Type: Theater
, Experience Architect, Salesforce
, Sr. Director, Slack Tech Consulting, Salesforce
- Wednesday, Mar 811:00 AM - 11:20 AM PST(7:00 PM - 7:20 PM GMT)Sycamore Theater, Level 2
