1:00 PM EDT - Wednesday, Mar 19
- YesNonprofitAgentforceProductivityBeginnerTheaterYesTheaterLearn change management strategies to navigate operational transformations.Determine roadmap priorities and desired outcomes to develop a unified Salesforce ecosystem.Wednesday, Mar 191:00 p.m. Wednesday, Mar 19Hear from a nonprofit on best practices for integrating various departments and community efforts on Salesforce to create a unified, efficient organization.
- Wednesday, Mar 191:00 PM - 1:20 PM EDT(5:00 PM - 5:20 PM GMT)Public Sector Theater (Campground)
- YesITOperationsEducationPublic SectorAgentforce Public SectorAgentforceProductivityBeginnerTheaterYesTheaterUnderstand the latest updates and roadmap for Agentforce in the public sector.Learn how to effectively drive efficiency through simplified intake and AI-driven automation.Discover strategies to create intuitive experiences and reduce expenses with rapid deployment.Wednesday, Mar 193:00 p.m. Wednesday, Mar 191:00 p.m. Wednesday, Mar 19Discover the latest Agentforce updates and roadmap for Public Sector Solutions. Learn how to leverage digital labor and skills to enhance your agency’s efficiency and stakeholder service.
- Wednesday, Mar 191:30 PM - 1:50 PM EDT(5:30 PM - 5:50 PM GMT)Public Sector Theater (Campground)
2:00 PM EDT - Wednesday, Mar 19
- YesITPublic SectorGovernment CloudSecurityBeginnerTheaterYesTheaterUnderstand the latest innovations coming to Saleforce’s FedRAMP High and DoD IL5 environments.Preview the Government Cloud roadmap.Learn how Salesforce Government Cloud allows customers to focus on their mission rather than IT.Wednesday, Mar 192:00 p.m. Wednesday, Mar 19Learn about the latest products and innovations on the FedRAMP High-authorized Government Cloud. Hear how these innovations can help you meet mission needs while helping to ensure U.S. compliance.
- Wednesday, Mar 192:00 PM - 2:20 PM EDT(6:00 PM - 6:20 PM GMT)Public Sector Theater (Campground)
- YesArchitectITOperationsEducationPublic SectorGovernment CloudAgentforce Public SectorAgentforceAutomationIntermediateBreakoutYesBreakoutLearn how Salesforce prepares business value analyses and how you can leverage that work in your business cases.See how Slack drives collaboration and business value within and across government agencies.Understand the roadmap of Government Cloud for the U.S. federal government.Coming SoonWednesday, Mar 192:00 p.m. Wednesday, Mar 19Learn how we define and present value in business cases. See how to increase agency productivity with Slack, and hear product experts discuss focus areas and GovCloud roadmap.
- Wednesday, Mar 192:45 PM - 3:30 PM EDT(6:45 PM - 7:30 PM GMT)Federal Civilian Breakout (Room 207A)
3:00 PM EDT - Wednesday, Mar 19
- YesAdministratorAgentforceArtificial IntelligenceBeginnerBreakoutYesBreakoutComing SoonWednesday, Mar 193:00 p.m. Wednesday, Mar 19See the Agentforce roadmap and learn what's in store for the future of Agentforce.
- Wednesday, Mar 193:00 PM - 3:30 PM EDT(7:00 PM - 7:30 PM GMT)Breakout 1 (Keynote Room)
- YesITOperationsEducationPublic SectorAgentforce Public SectorAgentforceProductivityBeginnerTheaterYesTheaterUnderstand the latest updates and roadmap for Agentforce in the public sector.Learn how to effectively drive efficiency through simplified intake and AI-driven automation.Discover strategies to create intuitive experiences and reduce expenses with rapid deployment.Wednesday, Mar 193:00 p.m. Wednesday, Mar 191:00 p.m. Wednesday, Mar 19Discover the latest Agentforce updates and roadmap for Public Sector Solutions. Learn how to leverage digital labor and skills to enhance your agency’s efficiency and stakeholder service.
- Wednesday, Mar 193:00 PM - 3:20 PM EDT(7:00 PM - 7:20 PM GMT)Public Sector Theater (Campground)
- YesOperationsNonprofitAgentforce NonprofitProductivityBeginnerTheaterYesTheaterLearn what Salesforce aims to achieve with Nonprofit Cloud and how it supports the unique needs of nonprofits.Get familiar with the tools and features available now and how they can help your organization work more efficiently.See a sneak peek at upcoming updates and improvements so you can plan ahead for what’s on the horizon.Wednesday, Mar 193:00 p.m. Wednesday, Mar 19Learn from the Nonprofit Cloud product team how to take advantage of all the innovation coming to Nonprofit Cloud, including the digital workforce available with Agentforce.
- Wednesday, Mar 193:30 PM - 3:50 PM EDT(7:30 PM - 7:50 PM GMT)Theater 1 (Campground)
4:00 PM EDT - Wednesday, Mar 19
- YesTheaterYesTheaterWednesday, Mar 194:00 p.m. Wednesday, Mar 19In this session, you’ll learn how to unlock the critical steps needed to safely introduce Agentforce solutions into your Salesforce orgs with third-party applications, without compromising user data.
- Wednesday, Mar 194:00 PM - 4:20 PM EDT(8:00 PM - 8:20 PM GMT)Theater 2 (Campground)

