Hear from Blue Star Families’ CIO and senior director of project management on why they’re investing in Agentforce Nonprofit and what it means for productivity and greater impact.
Thu, Mar 26, 16 sessions
8:00 AM EDT - Thursday, Mar 26
9:00 AM EDT - Thursday, Mar 26
- YesAdministratorSalesNonprofitPublic SectorSalesSales Performance ManagementProductivityBeginnerTheaterLearn how Salesforce accelerates agency accountability and efficiency to help organizations do more with less.Understand how connected planning, enablement, and location intelligence can improve decision-making and outcomes.TheaterMAIN Session CatalogThursday, Mar 269:00 a.m. Thursday, Mar 26Public sector excellence requires transparency, accountability, and speed. Unify AI-powered planning, enablement, and location intelligence to align your workforce and accelerate mission outcomes.
- Thursday, Mar 269:30 AM - 9:50 AM EDT(1:30 PM - 1:50 PM GMT)Theater 2 (Campground)FIRST COME FIRST SEATED
Session Type: Theater
12:00 PM EDT - Thursday, Mar 26
- YesAdministratorExecutiveNonprofitNonprofitThought LeadershipBeginnerBreakoutUnderstand how leading nonprofits navigate digital transformation under resource constraintsLearn how Agentforce and Data 360 enables staff efficiency and deeper constituent relationshipsHear real-world strategies from nonprofit executive leadersBreakoutMAIN Session Catalog12:00 p.m. Thursday, Mar 26Thursday, Mar 26Two nonprofits tackled different challenges by modernizing their digital infrastructure—reclaiming staff time, deepening relationships, and ensuring resources drive measurable community impact.
- Thursday, Mar 2612:00 PM - 12:30 PM EDT(4:00 PM - 4:30 PM GMT)Public Sector Breakout 3 (Room 202B)FIRST COME FIRST SEATED
Session Type: Breakout - YesIT Business LeaderNonprofitPublic SectorAgentforce 360 PlatformPublic SectorSecurityBeginnerRoundtableEvaluate ALM best practices tailored to the unique demands of autonomous AI agents.Identify governance hurdles in agentic development through peer-to-peer knowledge exchange and expert-led problem-solving.Synthesize community-driven solutions to build a strategy for governing apps and agents within a corporate IT landscape.RoundtableMAIN Session Catalog12:00 p.m. Thursday, Mar 26Thursday, Mar 26Learn best practices for your app and agent lifecycle management. Hear challenges and solutions from fellow IT professionals in building and governing applications and agents.
- Thursday, Mar 2612:30 PM - 1:15 PM EDT(4:30 PM - 5:15 PM GMT)IT + Data Lounge (Room 207B)FIRST COME FIRST SEATED
Session Type: Roundtable - YesAdministratorIT Business LeaderNonprofitNonprofitAgentforce 360 PlatformIntro to SalesforceBeginnerTheaterLearn about planning and executing an NPSP migrationHear firsthand lessons learned from a nonprofit that completed the migrationUnderstand tools, timelines, and best practices for a successful transitionTheaterMAIN Session Catalog12:00 p.m. Thursday, Mar 26Thursday, Mar 26Join to learn how to prepare for a migration to Agentforce Nonprofit and hear from a customer who underwent the migration journey.
- Thursday, Mar 2612:30 PM - 12:50 PM EDT(4:30 PM - 4:50 PM GMT)Theater 1 (Campground)FIRST COME FIRST SEATED
Session Type: Theater
1:00 PM EDT - Thursday, Mar 26
- YesAdministratorNonprofitNonprofitCustomer RelationshipsIntermediateBreakoutDiscover the latest product innovations in Agentforce NonprofitLearn how new nonprofit-specific agents can be deployed across fundraising, programs, and volunteer managementUnderstand the product roadmap and how to prepare your org for upcoming releasesBreakoutMAIN Session CatalogThursday, Mar 261:00 p.m. Thursday, Mar 26Join the nonprofit product team as they share how to take advantage of new innovation in Agentforce Nonprofit, including new nonprofit agents.
- Thursday, Mar 261:00 PM - 1:30 PM EDT(5:00 PM - 5:30 PM GMT)Public Sector Breakout 1 (Room 201)FIRST COME FIRST SEATED
Session Type: Breakout - YesAdministratorOperationsNonprofitNonprofitCloud MigrationIntermediateBreakoutUnderstand how Agentforce Nonprofit supports modern fundraising operationsSee a live demo of key fundraising agents and workflowsIdentify where to start your Agentforce journey for fundraisingBreakoutMAIN Session CatalogThursday, Mar 261:00 p.m. Thursday, Mar 26Join us to learn about how to get started with Agentforce Nonprofit for fundraising. We’ll share the latest trends, highlight best practices, and show a demo.
- Thursday, Mar 261:00 PM - 1:30 PM EDT(5:00 PM - 5:30 PM GMT)Public Sector Breakout 3 (Room 202B)FIRST COME FIRST SEATED
Session Type: Breakout - YesAdministratorNonprofitNonprofitSecurityBeginnerBreakoutUnderstand the evolving privacy and security landscape for nonprofits in the AI eraLearn Salesforce's recommended frameworks and solutions for data protectionWalk away with actionable steps to strengthen your organization's security postureBreakoutMAIN Session CatalogThursday, Mar 261:00 p.m. Thursday, Mar 26Learn how your organization can stay on top of privacy and security demands in the age of AI. We’ll discuss trends, recommendations, and solutions to help secure your organization.
- Thursday, Mar 261:00 PM - 1:30 PM EDT(5:00 PM - 5:30 PM GMT)Public Sector Breakout 2 (Room 202A)FIRST COME FIRST SEATED
Session Type: Breakout
2:00 PM EDT - Thursday, Mar 26
- YesIT Business LeaderNonprofitIntro to SalesforceBeginnerTheaterDiscover Salesforce's new IT Service Management solution built for nonprofitsLearn how to reduce manual IT workflows and improve internal service deliverySee a demo of the solution in action for a nonprofit IT teamTheaterMAIN Session Catalog2:00 p.m. Thursday, Mar 26Thursday, Mar 26Join us to learn about our newest solution focused on helping nonprofit IT teams move from manual chaos to streamlined IT service delivery. We’ll share latest trends and show a demo.
- Thursday, Mar 262:30 PM - 2:50 PM EDT(6:30 PM - 6:50 PM GMT)Theater 1 (Campground)FIRST COME FIRST SEATED
Session Type: Theater
3:00 PM EDT - Thursday, Mar 26
4:00 PM EDT - Thursday, Mar 26
- YesAdministratorNonprofitNonprofitProductivityBeginnerTheaterLearn how to leverage our personal AI assistant, Slackbot.Activate third-party tools directly in Slack to move your mission forward.TheaterMAIN Session CatalogThursday, Mar 264:00 p.m. Thursday, Mar 26Join us as we discuss real-world strategies for transitioning your team into a real-time collaborative environment with Slack.
- Thursday, Mar 264:00 PM - 4:20 PM EDT(8:00 PM - 8:20 PM GMT)Theater 1 (Campground)FIRST COME FIRST SEATED
Session Type: Theater - YesAdministratorNonprofitNonprofitCommunitiesBeginnerBreakoutReflect on key insights from World Tour D.C. sessions and identify actionable takeaways to bring back to your organization.Connect with fellow nonprofit community members to exchange ideas, strategies, and inspiration for driving mission impact.Discover how peer conversations can strengthen your approach to implementing new tools and practices within your team.BreakoutMAIN Session CatalogThursday, Mar 264:00 p.m. Thursday, Mar 26Join fellow nonprofit community members to reflect on the day’s biggest insights, share takeaways, and connect with others passionate about driving impact. Bring your questions and aha moments.
- Thursday, Mar 264:00 PM - 4:30 PM EDT(8:00 PM - 8:30 PM GMT)Public Sector Breakout 3 (Room 202B)FIRST COME FIRST SEATED
Session Type: Breakout
