Discover how Field Service Lightning enables a global service transformation following a full carve‑out from SAP, now supporting large‑scale field operations across countries and users. Learn how mobile‑first Lightning Web Components transform parts handling end‑to‑end, improving usability, scalability, and data quality - powered by continuous CI/CD, frequent releases, and close collaboration with technicians.
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Fluido
Groundbreaker
Overview
Fluido is Europe’s leading Salesforce consultancy, empowering organisations to transform sales, service, marketing and operations through the full Salesforce platform. From strategic advisory to implementation, integration, and ongoing innovation, Fluido supports customers throughout their entire digital journey. With expert teams across Europe and the global strength of Infosys, we combine local insight, deep multi‑cloud and AI expertise and take a human‑centered approach to deliver impactful agentic enterprise transformation and digital customer experiences. Learn more at fluidogroup.com.
Sponsored Sessions
English
Operations
Product Management
Manufacturing
Field Service
Manufacturing
Productivity
Intermediate
Breakout
How understanding your technicians and other roles is key in field service transformations.
How to leverage the potential of LWC on Mobile.
CI/CD approach - Why you should not aim for the full fledged solution in the first go
Breakout
Stage 5
MAIN Session Catalog
Wednesday, May 20
9:00 a.m. Wednesday, May 20
Speakers
Robin Hol
Field Service Practice Lead
Fluido
Marco Müller
Manager Service Processes & Systems
Heidelberger Druckmaschinen AG
