Stop just summarizing; start acting. Discover how Veda uses Salesforce Data Cloud and Agentforce to automate revenue recognition and staffing, moving your firm beyond static records to autonomous ops.
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Certinia
Groundbreaker
Overview
Certinia is the leading global provider of AI-powered Professional Services Automation (PSA), unifying sales, delivery, finance, and customer success on a single record to act with certainty across the entire services journey. Veda, Certinia's AI engine for services operations, combines specialist agents and intelligent actions grounded in decades of institutional knowledge to shift services organizations from reactive workflows to autonomous operations. This comprehensive system enables the world’s most complex global enterprises to accelerate time to revenue, drive scalable growth, and increase customer value. Certinia is backed by Haveli Investments, Salesforce Ventures, TA Associates, and General Atlantic.
Sponsored Sessions
Yes
Executive
IT Business Leader
Professional Services
Technology
Agentforce
Agentic AI
Intermediate
Theater
The Autonomous Vision: Evolve from static records to AI that proactively protects margins and optimizes staffing.
Veda: Explore an AI engine combining generative power with deterministic logic for zero-hallucination revenue.
The Agentforce Advantage: Use Certinia’s packaged AI Agents and Salesforce Data 360 for safe, scalable actions.
Theater
MAIN Session Catalog
12:00 p.m. Thursday, Jun 18
Thursday, Jun 18
Speakers
Chloe Stephenson
Director Product Strategy
Certinia
