You signed up for Agentforce — now agents must reach production. See how Capita’s Create, Orchestrate, Operate model uses multi-agent orchestration and governance to turn pilots into scaled outcomes.
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Capita PLC
Groundbreaker
Overview
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.
Sponsored Sessions
Yes
IT Business Leader
Operations
Energy and Utilities
Technology
Agentforce 360 Platform
Agentforce
Agentic AI
Intermediate
Theater
Understand why scaling AI requires governance and orchestration from Day 1, not after pilots begin.
Learn how Capita’s Create, Orchestrate, Operate approach turns fragmented agents into a governed enterprise capability.
Recognise how to move from pilot activity to real production outcomes in the middle and back office.
Theater
MAIN Session Catalog
12:00 p.m. Thursday, Jun 18
Thursday, Jun 18
Speakers
Jon Harvey
Enterprise Architect
Capita
Tiina Stephens
Director of AI Engineering
Capita
