Sessions

 

 

 

Explore sessions. Discover countless solutions. 

Dive into 135+ sessions, product demos, and expert-led trainings, for every role and product. Experience firsthand the groundbreaking AI innovation of Agentforce.

All sessions are first come, first seated. 

178 sessions
  • Yes
    Marketing
    Agentforce Marketing
    AppExchange
    Customer Relationships
    Intermediate
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    Join DESelect, Practising Law Institute, and National Kidney Foundation as they discuss the journey to build a world-class marketing automation operation.
    • Wednesday, Nov 204:00 PM - 4:20 PM EST
      (9:00 PM - 9:20 PM GMT)
      Theater 3 (Campground)
  • Yes
    Administrator
    Einstein
    Artificial Intelligence
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    Just starting to dabble into AI prompts? This is the session for you. Learn about the basic concepts of AI prompts, writing your first prompt, and executing the prompt template to see it in action.
    • Wednesday, Nov 209:00 AM - 9:20 AM EST
      (2:00 PM - 2:20 PM GMT)
      Theater 4 (Campground)
  • Yes
    Theater
    Yes
    Theater
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Discover AI and prompt engineering basics and learn how to build and deploy prompts in the flow of work with Prompt Builder.
    • Wednesday, Nov 202:30 PM - 2:50 PM EST
      (7:30 PM - 7:50 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Administrator
    Einstein
    Artificial Intelligence
    Intermediate
    Hands-on Training
    Yes
    Please bring your own laptop to participate.
    Hands-on Training
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    Discover how to use Prompt Builder with grounding techniques like merge fields and flows to create prompts for LLM interactions using the field generation template. Bring your laptop to participate.
    Required equipment: Please bring your own laptop to participate.
    • Wednesday, Nov 2011:30 AM - 12:30 PM EST
      (4:30 PM - 5:30 PM GMT)
      Hands-on Training (Room 504B)
    • Wednesday, Nov 203:00 PM - 4:00 PM EST
      (8:00 PM - 9:00 PM GMT)
      Hands-on Training (Room 504B)
  • Yes
    Sales
    Agentforce Sales
    Productivity
    Beginner
    Theater
    Yes
    Theater
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Make account-based selling easy with best-in-class, embedded account plans. Customized for your business, you can now improve sales execution and align your team with clear objectives to grow revenue.
    • Wednesday, Nov 202:00 PM - 2:20 PM EST
      (7:00 PM - 7:20 PM GMT)
      Theater 4 (Campground)
  • Yes
    Administrator
    IT
    Public Sector
    Agentforce Public Sector
    Agentforce
    Artificial Intelligence
    Beginner
    Breakout
    Yes
    Breakout
    Available on Salesforce+
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    Learn how people, travelers, in particular, are at the forefront of leading implementations of Salesforce for Public Sector.
    • Wednesday, Nov 203:00 PM - 3:30 PM EST
      (8:00 PM - 8:30 PM GMT)
      Breakout 3 (Keynote Room)
  • Yes
    Marketing
    Data Analyst
    Agentforce Marketing
    Data 360
    Beginner
    Workshop
    Yes
    Please bring your own laptop to participate.
    Workshop
    Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    Get hands-on with Data Cloud. Become familiar with the UI and learn how to create unified profiles, build segments using agents, and set up marketing journeys. This session is for the business user.
    Required equipment: Please bring your own laptop to participate.
    • Wednesday, Nov 201:30 PM - 2:10 PM EST
      (6:30 PM - 7:10 PM GMT)
      Marketing and Commerce Lodge (Room 502)
  • Yes
    Administrator
    Operations
    Trailhead
    Success Plans
    Artificial Intelligence
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    Learn how Agentforce and Prompt Builder can boost productivity by automating tasks. Prepare for the AI Specialist certification to advance your AI expertise and career.
    • Wednesday, Nov 209:00 AM - 9:20 AM EST
      (2:00 PM - 2:20 PM GMT)
      Customer Success Theater (Campground)
    • Wednesday, Nov 203:00 PM - 3:20 PM EST
      (8:00 PM - 8:20 PM GMT)
      Customer Success Theater (Campground)
  • Yes
    Theater
    Yes
    Theater
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Build and automate apps fast with clicks, not code. Learn app building fundamentals and get ready to flex your process automation skills to build your first flow.
    • Wednesday, Nov 202:00 PM - 2:20 PM EST
      (7:00 PM - 7:20 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    IT
    Agentforce
    Artificial Intelligence
    Intermediate
    Theater
    Yes
    Theater
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Einstein Copilot is now Agentforce. Learn about the enhancements that unlock new use cases and improve performance. Understand how to use new features like proactive and recommended actions.
    • Wednesday, Nov 2012:00 PM - 12:20 PM EST
      (5:00 PM - 5:20 PM GMT)
      Theater 3 (Campground)
  • Yes
    Developer
    Agentforce 360 Platform
    Intermediate
    Workshop
    Yes
    Please bring your own laptop to participate.
    Workshop
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    In this workshop, attendees will build a custom agent on the Salesforce Platform using our low-code builders. You'll get hands-on with our latest AI tools such as Prompt Builder and Agent Builder.
    Required equipment: Please bring your own laptop to participate.
    • Wednesday, Nov 209:00 AM - 9:40 AM EST
      (2:00 PM - 2:40 PM GMT)
      Platform Lodge (Room 503B)
  • Yes
    IT
    Agentforce 360 Platform
    Agentforce
    Beginner
    Workshop
    Yes
    Please bring your own laptop to participate.
    Workshop
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    In this workshop, attendees will build a custom agent on the Salesforce Platform using our low-code builders. You'll get hands-on with our latest AI tools such as Prompt Builder and Agent Builder.
    Required equipment: Please bring your own laptop to participate.
    • Wednesday, Nov 203:30 PM - 4:10 PM EST
      (8:30 PM - 9:10 PM GMT)
      Platform Lodge (Room 503B)
  • No
    Breakout
    Yes
    Breakout
    5:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Meet new connections & enjoy thoughtful conversations over food and drinks in a relaxed atmosphere. Register here!
    • Wednesday, Nov 205:30 PM - 7:30 PM EST
      (10:30 PM - 12:30 AM GMT)
      Hospitality Event: Kyma Hudson Yards
  • Yes
    Finance and Accounting
    Sales
    Service
    Financial Services
    Consumer Goods
    Technology
    Slack
    Agentforce
    Productivity
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    Learn how you can work better with the best Slack features like huddles, canvas, lists, and no-code workflows. Unlock the power of AI and agents to drop inefficient meetings and endless emails.
    • Wednesday, Nov 203:00 PM - 3:20 PM EST
      (8:00 PM - 8:20 PM GMT)
      Theater 4 (Campground)
  • Yes
    Agentforce
    Intro to Salesforce
    Beginner
    Theater
    Yes
    Theater
    12:00 p.m. Wednesday, Nov 20
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    Learn how humans with agents deliver customer success together, with the power of the Salesforce portfolio — CRM + AI + Data + Trust.
    • Wednesday, Nov 209:00 AM - 9:10 AM EST
      (2:00 PM - 2:10 PM GMT)
      Agentforce Experience (Campground)
    • Wednesday, Nov 2011:30 AM - 11:40 AM EST
      (4:30 PM - 4:40 PM GMT)
      Agentforce Experience (Campground)
    • Wednesday, Nov 2012:00 PM - 12:10 PM EST
      (5:00 PM - 5:10 PM GMT)
      Agentforce Experience (Campground)
    • Wednesday, Nov 201:00 PM - 1:10 PM EST
      (6:00 PM - 6:10 PM GMT)
      Agentforce Experience (Campground)
    • Wednesday, Nov 202:00 PM - 2:10 PM EST
      (7:00 PM - 7:10 PM GMT)
      Agentforce Experience (Campground)
    • Wednesday, Nov 203:00 PM - 3:10 PM EST
      (8:00 PM - 8:10 PM GMT)
      Agentforce Experience (Campground)
    • Wednesday, Nov 204:00 PM - 4:10 PM EST
      (9:00 PM - 9:10 PM GMT)
      Agentforce Experience (Campground)
  • Yes
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    SF+ N/N Digital signage only
    • Wednesday, Nov 2011:00 AM - 11:30 AM EST
      (4:00 PM - 4:30 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    Learn user management, data management, security, and app building best practices to build trusted solutions using Salesforce.
    • Wednesday, Nov 203:30 PM - 3:50 PM EST
      (8:30 PM - 8:50 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Roundtable
    Yes
    Roundtable
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Join experts and peers in a roundtable to discuss real-world Data Cloud implementations, best practices, challenges, and lessons learned for success.
    • Wednesday, Nov 202:30 PM - 3:10 PM EST
      (7:30 PM - 8:10 PM GMT)
      Platform Lodge (Room 503A)
  • Yes
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    In this introduction to Agentforce, see how admins and developers can equip agents with custom actions created with Flows, Apex, and External Services to take advantage of its power.
    • Wednesday, Nov 204:00 PM - 4:20 PM EST
      (9:00 PM - 9:20 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    In this introduction to Agentforce, see how admins and developers can equip agents with custom actions created with Flows, Apex, and External Services to take advantage of its power.
    • Wednesday, Nov 2011:30 AM - 11:50 AM EST
      (4:30 PM - 4:50 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    From Apex to Lighting Web Components, building apps on the Salesforce Platform is faster than ever. Get an overview of the best developer features and learn how to get started.
    • Wednesday, Nov 201:00 PM - 1:20 PM EST
      (6:00 PM - 6:20 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Theater
    Yes
    Theater
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Learn how to bring together data from different sources, create unified profiles, and use your unified data in Salesforce applications to power predictive and generative AI.
    • Wednesday, Nov 2012:30 PM - 12:50 PM EST
      (5:30 PM - 5:50 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    For SF+ N/N signage only
    • Wednesday, Nov 209:55 AM - 10:00 AM EST
      (2:55 PM - 3:00 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Agentforce
    Breakout
    Yes
    Breakout
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Learn how humans with agents drive customer success and, hear from Salesforce leaders how Agentforce can work for you!
    • Wednesday, Nov 2012:30 PM - 12:45 PM EST
      (5:30 PM - 5:45 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Partner
    Administrator
    Agentforce
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    With Agentforce, opportunities are endless for our Salesforce partners. This session showcases use cases across industries, demonstrating how partners can infuse AI magic into customer apps.
    • Wednesday, Nov 209:30 AM - 9:50 AM EST
      (2:30 PM - 2:50 PM GMT)
      Customer Success Theater (Campground)
    • Wednesday, Nov 203:30 PM - 3:50 PM EST
      (8:30 PM - 8:50 PM GMT)
      Customer Success Theater (Campground)
  • Yes
    Agentforce Sales
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    Discover the impact of Agentforce SDR and Agentforce Sales Coach for every seller. Hear insights from experts and customers on maximizing effectiveness throughout the sales cycle!
    • Wednesday, Nov 209:30 AM - 9:45 AM EST
      (2:30 PM - 2:45 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Agentforce Service
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    Join this panel to hear from the Service Cloud product team on the latest innovations helping organizations to deliver effortless customer experiences.
    • Wednesday, Nov 2011:30 AM - 11:40 AM EST
      (4:30 PM - 4:40 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Administrator
    Agentforce
    Artificial Intelligence
    Beginner
    Hands-on Training
    Yes
    Please bring your own laptop to participate.
    Hands-on Training
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    8:00 a.m. Wednesday, Nov 20
    Discover Agentforce capabilities and learn standard actions like Query Records, Identify Records by Name, and Summarize Records to enhance your workflow. Bring your laptop to participate.
    Required equipment: Please bring your own laptop to participate.
    • Wednesday, Nov 208:30 AM - 9:30 AM EST
      (1:30 PM - 2:30 PM GMT)
      Hands-on Training (Room 504A)
    • Wednesday, Nov 2011:30 AM - 12:30 PM EST
      (4:30 PM - 5:30 PM GMT)
      Hands-on Training (Room 504A)
    • Wednesday, Nov 201:00 PM - 2:00 PM EST
      (6:00 PM - 7:00 PM GMT)
      Hands-on Training (Room 504A)
    • Wednesday, Nov 202:30 PM - 3:30 PM EST
      (7:30 PM - 8:30 PM GMT)
      Hands-on Training (Room 504A)
    • Wednesday, Nov 204:00 PM - 5:00 PM EST
      (9:00 PM - 10:00 PM GMT)
      Hands-on Training (Room 504A)
  • Yes
    Partner
    Agentforce
    Intermediate
    Theater
    Yes
    Theater
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Easily customize and deploy partner-built agents with the Agentforce Partner Network. Learn from a Salesforce MVP and a partner how to scale AI safely, automate tasks, and get more work done faster.
    • Wednesday, Nov 202:00 PM - 2:20 PM EST
      (7:00 PM - 7:20 PM GMT)
      Customer Success Theater (Campground)
  • Yes
    Data 360
    Automation
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    See how Formula 1® creates personalized fan experiences with Data Cloud and learn why IT leaders use our industry-leading MuleSoft platform for easier automation and improved connectivity.
    • Wednesday, Nov 209:15 AM - 9:30 AM EST
      (2:15 PM - 2:30 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Trailhead
    Careers
    Beginner
    Campfire
    Yes
    Campfire
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    New to Salesforce and unsure of what support exists? Join us to explore the Salesforce Trailblazer Community and discover how to connect with other Salesforce professionals.
    • Wednesday, Nov 204:00 PM - 4:20 PM EST
      (9:00 PM - 9:20 PM GMT)
      Community Campfire (Campfire)
  • Yes
    Trailhead
    Careers
    Beginner
    Campfire
    Yes
    Campfire
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    Discover how soft skills like collaboration and emotional intelligence can elevate your career from a tech specialist to an executive leader, while fostering a positive work culture.
    • Wednesday, Nov 209:30 AM - 9:50 AM EST
      (2:30 PM - 2:50 PM GMT)
      Community Campfire (Campfire)
  • Yes
    Administrator
    IT
    Education
    Agentforce Education
    Agentforce
    Beginner
    Roundtable
    Yes
    Roundtable
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    Come meet Agentforce by Salesforce. Learn how Salesforce is revolutionizing how education institutions can use agents to enhance the experience of their constituents.
    • Wednesday, Nov 2012:00 PM - 12:45 PM EST
      (5:00 PM - 5:45 PM GMT)
      Education (Room 405.3)
    • Wednesday, Nov 203:00 PM - 3:45 PM EST
      (8:00 PM - 8:45 PM GMT)
      Education (Room 405.3)
  • Yes
    Architect
    Developer
    Success Plans
    Agentforce
    Artificial Intelligence
    Intermediate
    Theater
    Yes
    Theater
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    Take advantage of new AI innovations like Agentforce with a scalable and reliable platform architecture. Learn how the Salesforce Signature Success Plan can help you drive sustainable growth.
    • Wednesday, Nov 2012:30 PM - 12:50 PM EST
      (5:30 PM - 5:50 PM GMT)
      Customer Success Theater (Campground)
    • Wednesday, Nov 204:00 PM - 4:20 PM EST
      (9:00 PM - 9:20 PM GMT)
      Customer Success Theater (Campground)
  • Yes
    IT
    Operations
    Slack
    Einstein
    Salesforce on Salesforce
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    3:00 p.m. Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    Learn our Slack best practices for automating work with apps, integrations, and custom apps built for business processes, to spur productivity across every line of business in our global enterprise.
    • Wednesday, Nov 2011:30 AM - 11:50 AM EST
      (4:30 PM - 4:50 PM GMT)
      Salesforce on Salesforce Theater (Campground)
    • Wednesday, Nov 203:30 PM - 3:50 PM EST
      (8:30 PM - 8:50 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • Yes
    Agentforce
    Artificial Intelligence
    Intermediate
    Campfire
    Yes
    Campfire
    Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    With the advent of sophisticated data management and AI tools, roles and departments need to be reassessed. Learn how to build the right teams for the modern AI-driven organization.
    • Wednesday, Nov 201:30 PM - 1:50 PM EST
      (6:30 PM - 6:50 PM GMT)
      Community Campfire (Campfire)
  • Yes
    Agentforce
    Artificial Intelligence
    Beginner
    Campfire
    Yes
    Campfire
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Unlock your AI potential with an AI readiness assessment to see how prepared your organization is. Walk away with an actionable game plan to boost efficiency and drive results.
    • Wednesday, Nov 2012:00 PM - 12:20 PM EST
      (5:00 PM - 5:20 PM GMT)
      Community Campfire (Campfire)
  • Yes
    Healthcare and Life Sciences
    Breakout
    Yes
    Breakout
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Learn how Salesforce is helping organizations strategically implement AI & agents to reduce provider burnout, cut administrative costs, and improve patient adherence to treatment.
    • Wednesday, Nov 202:30 PM - 2:45 PM EST
      (7:30 PM - 7:45 PM GMT)
      Salesforce+ Stage (Campground)
  • Yes
    Sales
    Agentforce Sales
    Beginner
    Theater
    Yes
    Theater
    2:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Learn how Salesforce SPM solutions drive better outcomes and increase revenue, from sales planning and territory management to sales programs and coaching to incentive comp, all on one CRM.
    • Wednesday, Nov 202:30 PM - 2:50 PM EST
      (7:30 PM - 7:50 PM GMT)
      Theater 4 (Campground)
  • Yes
    IT
    Service
    Agentforce Service
    Agentforce
    Salesforce on Salesforce
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    Learn how the Salesforce customer support team uses Agentforce Service Agent to engage customers autonomously 24/7 to resolve cases quickly and accurately, grounded in trusted data.
    • Wednesday, Nov 201:30 PM - 1:50 PM EST
      (6:30 PM - 6:50 PM GMT)
      Salesforce on Salesforce Theater (Campground)
    • Wednesday, Nov 204:00 PM - 4:20 PM EST
      (9:00 PM - 9:20 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • Yes
    IT
    Sales
    Agentforce Sales
    Agentforce
    Salesforce on Salesforce
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    Learn how Salesforce deploys new AI features to augment our sales teams with Agentforce Sales Agents, including SDR Agent & Sales Coach. Learn best practices and hear about our future Sales AI plans.
    • Wednesday, Nov 209:00 AM - 9:20 AM EST
      (2:00 PM - 2:20 PM GMT)
      Salesforce on Salesforce Theater (Campground)
    • Wednesday, Nov 201:00 PM - 1:20 PM EST
      (6:00 PM - 6:20 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • Yes
    IT
    Operations
    Professional Services (Products)
    Agentforce
    Artificial Intelligence
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    11:00 a.m. Wednesday, Nov 20
    Learn how to set up a Center of Excellence (COE) for Agentforce, covering governance and multicloud strategies. Gain best practices for driving efficiency and scalability.
    • Wednesday, Nov 2011:30 AM - 11:50 AM EST
      (4:30 PM - 4:50 PM GMT)
      Customer Success Theater (Campground)
    • Wednesday, Nov 204:30 PM - 4:50 PM EST
      (9:30 PM - 9:50 PM GMT)
      Customer Success Theater (Campground)
  • Yes
    Partner
    IT
    Agentforce
    Automation
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    Learn how Formstack for Salesforce and Agentforce enable orgs to transform data collection into seamless, AI-driven, conversational experiences, moving beyond traditional forms for real impact.
    • Wednesday, Nov 209:00 AM - 9:20 AM EST
      (2:00 PM - 2:20 PM GMT)
      Theater 2 (Campground)
  • Yes
    Architect
    Agentforce 360 Platform
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    Join us for the unveiling of the Agentforce Hackathon winners and get inspired by innovative solutions #BuiltWithAgentforce.
    • Wednesday, Nov 209:00 AM - 9:20 AM EST
      (2:00 PM - 2:20 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Administrator
    Agentforce 360 Platform
    Beginner
    Theater
    Yes
    Theater
    12:00 p.m. Wednesday, Nov 20
    Wednesday, Nov 20
    Learn user management, data management, security, and app building best practices to build trusted solutions using Salesforce.
    • Wednesday, Nov 2012:00 PM - 12:20 PM EST
      (5:00 PM - 5:20 PM GMT)
      Trailblazer Theater (Campground)
  • Yes
    Developer
    Einstein
    Artificial Intelligence
    Intermediate
    Campfire
    Yes
    Campfire
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    Discover how Anypoint Code Builder and Einstein streamline integration development, speeding up workflows, reducing errors, and enhancing automation with AI-driven insights.
    • Wednesday, Nov 204:30 PM - 4:50 PM EST
      (9:30 PM - 9:50 PM GMT)
      Community Campfire (Campfire)
  • Yes
    IT
    Data 360
    Data
    Beginner
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    Learn why Data Cloud is key to activating Agentforce. Ground agents in your enterprise data for trusted and accurate outcomes.
    • Wednesday, Nov 204:00 PM - 4:30 PM EST
      (9:00 PM - 9:30 PM GMT)
      Breakout 2 (Keynote Room)
  • Yes
    IT
    Data 360
    Data
    Beginner
    Theater
    Yes
    Theater
    Wednesday, Nov 20
    1:00 p.m. Wednesday, Nov 20
    Discover how Data Cloud's Sub-Second Real-Time capability can transform your customer service operations into a proactive, revenue-driving powerhouse.
    • Wednesday, Nov 201:30 PM - 1:50 PM EST
      (6:30 PM - 6:50 PM GMT)
      Theater 3 (Campground)
  • Yes
    Slack
    Agentforce
    Artificial Intelligence
    Beginner
    Campfire
    Yes
    Campfire
    Wednesday, Nov 20
    9:00 a.m. Wednesday, Nov 20
    Learn how to deploy your first Slack agent and explore both the technical and nontechnical considerations for Agentforce.
    • Wednesday, Nov 209:00 AM - 9:20 AM EST
      (2:00 PM - 2:20 PM GMT)
      Community Campfire (Campfire)
  • Yes
    Administrator
    Agentforce
    Artificial Intelligence
    Beginner
    Breakout
    Yes
    Breakout
    Wednesday, Nov 20
    4:00 p.m. Wednesday, Nov 20
    Getting started is easy with the Agentforce Partner Network. Learn how you can leverage agents and actions from many of our leading partners in just a few clicks.
    • Wednesday, Nov 204:00 PM - 4:30 PM EST
      (9:00 PM - 9:30 PM GMT)
      Breakout 3 (Keynote Room)
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