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Main Keynote: Welcome to the AI Enterprise
Join Salesforce leaders to learn how marketers and digital leaders can build an AI enterprise with CRM + AI + Data + Trust.

, SVP & GM, Commerce Cloud, Salesforce

, SVP & CMO, Commerce Cloud, Salesforce

, President & CMO, Salesforce

, Senior Director, Product Marketing, Salesforce

Role: Marketing
Session Tracks: Main Keynote
Available on Salesforce+: Watch now
  • Wednesday, May 2210:00 AM - 11:00 AM CDT
    (3:00 PM - 4:00 PM GMT)
    Keynote (Room W375, Level 3)
Session Summary by Einstein: At Connections 2024, the Salesforce conference for commerce and marketing professionals, attendees were immersed in discussions about AI's transformative role in enterprise. The conference underscored Salesforce's commitment to becoming the top CRM provider, with projected revenues of $38 billion, and emphasized the company's ethical and philanthropic ethos, including the 1-1-1 philanthropic model. The event featured deep dives into product innovations like Data Cloud, Einstein CoPilot, and new capabilities in Commerce Cloud, revealing how these tools can unify customer data, streamline marketing efforts, and enhance customer experiences. The integration of AI across Salesforce products, including Slack and Tableau, was highlighted as a key driver for improving productivity and customer engagement.
Key Takeaways by Einstein:

• Salesforce's growth and innovation have been fueled by a strong set of core values, including trust and philanthropy, with the company's 1-1-1 model making a significant impact through over $700 million in donations and extensive volunteer work.

• The introduction of Einstein CoPilot across various Salesforce clouds, including Marketing and Commerce, showcases the company's advancements in AI, enabling personalized customer interactions and efficient workflow automation.

• Integrations and enhancements in Tableau and Slack, powered by AI, are transforming data analytics and collaboration, providing real-time insights and facilitating more effective communication across enterprise teams.

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