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Public Sector Keynote: The Future of Government Is Here
, EVP & GM, Public Sector & Net Zero Cloud, Salesforce
, Senior Director Product Management, Salesforce
, Director, Global Public Sector Marketing, Salesforce
, Digital Transformation Executive, Salesforce
, VP, Solution Engineering, Salesforce
, Cloud Computing Program Manager, Goddard Space Flight Center, NASA
, Chief Digital Transformation Officer, California Department of Motor Vehicles
Role: Administrator, IT
Industry: Public Sector
Product: Government Cloud, Agentforce Service
Session Level: Intermediate
Available Now on Salesforce+: Watch now
- Thursday, Sep 1411:00 AM - 11:50 AM PDT(6:00 PM - 6:50 PM GMT)Keynote Room (Moscone West, Level 2)
Session Summary by Einstein: In the Dreamforce session, Jennifer Ward, VP of Solution Engineering Salesforce, discussed the importance of innovation in the public sector. She highlighted the need for technology to propel public service missions forward, emphasizing that the public sector is about improving lives and implementing ideas that can change the world. The session also covered the challenges of digital transformation, including dealing with legacy systems and staffing shortages. Ward stressed the importance of putting the customer at the center and considering the technology needed to serve them. The session also showcased how AI can be made practical for government service, the importance of data, and how a toolkit purpose-built for government can propel missions forward. The session concluded with a discussion on the importance of operating with trust and security in the public sector.
Key Takeaways by Einstein:
- • Salesforce's Dreamforce session highlighted the company's commitment to innovation aimed at propelling public sector missions forward.
- • The session emphasized the importance of technology in achieving mission results in the public sector, despite challenges such as legacy systems, staffing shortages, and skill gaps.
- • Salesforce showcased how AI can be made practical for government service, the importance of data, public sector solutions, and shared success stories from customers like California DMV and NASA who are modernizing their operations at scale.
From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."
Nadina D. Lisbon
CRM Enterprise Architect
NetApp
