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Marc Benioff and Bob Sternfels on Transformative Leadership
As unprecedented times become increasingly prevalent, how can leaders adapt? Hear from Marc Benioff and McKinsey’s Bob Sternfels on how they’re navigating an era of accelerated innovation.

, Global Managing Partner, McKinsey & Company

, Chair, CEO & Co-Founder, Salesforce

  • Tuesday, Sep 124:30 PM - 5:15 PM PDT
    (11:30 PM - 12:15 AM GMT)
    Yerba Buena Theater (Yerba Buena Center)
Session Summary by Einstein: In this Dreamforce session, Marc Benioff and Bob Sternfels, CEO of McKinsey, discussed the future of business in the context of AI, global decoupling, and the changing nature of work. Sternfels emphasized the need for businesses to move from being advisors to partners with their clients, underwriting the same outcomes. He also highlighted the importance of changing talent models, moving from elite to distinctive, focusing on potential rather than pedigree. Sternfels also discussed the challenges and opportunities of maintaining a global firm in an increasingly complex geopolitical environment. The conversation also touched on the transformative potential of AI, particularly in industries like automotive and pharmaceuticals, and the need for businesses to overcome biases in scenario planning to fully embrace the potential of AI.
Key Takeaways by Einstein:
  1. • The potential of technology, particularly AI, is enormous and can bring significant changes to businesses, but it's crucial to implement it in a way that doesn't break the trust bond with customers.
  2. • The future of work is likely to be a mix of remote and in-person, with companies needing to adapt their models to accommodate this shift while also considering the impact on their carbon footprint.
  3. • The adoption of AI and other advanced technologies can lead to significant changes in business models, organizational structures, and workforce skills, highlighting the need for continuous learning and development.

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Nadina D. Lisbon

CRM Enterprise Architect

NetApp

Nadina D. Lisbon