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Power Up Your Salesforce Career with Design and AI
Wondering how AI tools can help you skill up or launch your career in design? Get tips on how to unleash your inner design Trailblazer and how to be competitive in the Salesforce ecosystem.

, CEO & Founder, Kander Consult

, Digital Platform Design Director, Accenture Federal Services

Role: Consultant, Designer
Industry: Professional Services, Technology
Product: Agentforce 360 Platform, Trailhead
Session Level: Introductory
  • Thursday, Sep 141:30 PM - 2:10 PM PDT
    (8:30 PM - 9:10 PM GMT)
    Room 2004 (Moscone West, Level 2)
Session Summary by Einstein: In this Dreamforce session, Pallavi Agarwal, CEO and founder of Kander Consult; and Jason Kobs, Platform Design Director at Accenture Federal, discussed the impact of AI on design and how it can power up your Salesforce career. They emphasized the importance of design thinking in successful implementations and how AI can enhance this process. The speakers highlighted various AI tools that can assist in different stages of the design process, from creating user stories and acceptance criteria to prototyping and testing. They also discussed the potential of AI in accelerating delivery cycles, boosting user adoption, and facilitating change management. However, they cautioned that AI is not a magic wand and should be used as a supplementary tool to enhance and expedite processes, not replace them.
Key Takeaways by Einstein:
  1. • The session highlighted the importance of design in Salesforce careers, emphasizing that everyone, regardless of their role, can leverage design principles in their work.
  2. • AI tools can significantly enhance the design process, from generating user stories and acceptance criteria to creating visual prototypes and automating testing.
  3. • While AI can expedite the delivery cycle and personalize user experiences, it's crucial to remember that it's a supplementary tool and not a replacement for fundamental design knowledge and skills.

From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."

Nadina D. Lisbon

CRM Enterprise Architect

NetApp

Nadina D. Lisbon