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Start Fast: Sales, Service, Marketing & Commerce in One App
Doing more with less just got easier. Learn about Salesforce Starter Suite, which brings sales, service, marketing, and commerce together in a single app so businesses can get more done in less time.

, SVP & GM, Self-Service & Growth, Salesforce

, SVP & GM, Your Account, Salesforce

, Sr. Product Marketing Manager, Salesforce

Role: Small Business Owner
Industry: Technology
Product: Slack, Salesforce Starter
Session Level: Introductory
  • Tuesday, Sep 129:00 AM - 9:40 AM PDT
    (4:00 PM - 4:40 PM GMT)
    Room 2008 (Moscone West, Level 2)
  • Thursday, Sep 1410:30 AM - 11:10 AM PDT
    (5:30 PM - 6:10 PM GMT)
    Room 2008 (Moscone West, Level 2)
Session Summary by Einstein: The Dreamforce session presented a comprehensive overview of Salesforce's Starter Suite, a product designed to help small businesses manage their customer relationships more effectively. The session demonstrated how the Starter Suite integrates sales, service, marketing, and commerce into one application, providing a holistic view of the customer. The speakers highlighted the product's ease of setup, with no onboarding required, and its ability to deliver a CRM suite out of the box. They also showcased the product's self-service capabilities, allowing customers to manage their Salesforce subscriptions independently. The session concluded with a Q&A segment, addressing questions about the product's integration with other Salesforce offerings and its potential benefits for small to medium businesses.
Key Takeaways by Einstein:
  1. • The session highlighted the challenges small businesses face in maintaining high customer expectations and brand loyalty, emphasizing the need for a unified customer experience across all interactions with a company.
  2. • Salesforce's Customer 360 was presented as a solution to these challenges, offering an interconnected CRM suite that work out of the box, including sales, service, marketing, commerce, analytics, data, AI and CRM.
  3. • The Salesforce Starter Suite was demonstrated, showcasing its ease of setup, with no onboarding required, and the ability to deliver a suite of sales, service, marketing, and commerce out of the box, providing significant time value for customers.

From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."

Nadina D. Lisbon

CRM Enterprise Architect

NetApp

Nadina D. Lisbon