How can gains in automation and AI make education more personalized and connected? Learn how to drive efficiency and create relevant experiences at every stage with CRM, unified data, and trusted AI.
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Boost Student and Alumni Success with Data + AI + CRM
, Director, Product Marketing, Salesforce
, Executive Director for Strategic Marketing & Communications, Maryville University
, Director, Product Marketing, Salesforce
, Associate VP, Advancement, Gonzaga University
, Deputy CIO, Babson College
, SVP, Education Sales, Salesforce
, SVP, Impact Industries Product Marketing, Salesforce
, President, Maryville University
, Senior Director, Industry Solutions, Education, Salesforce
, Senior Product Manager, Salesforce
Role: Administrator
Industry: Education
Product: Agentforce Education
Session Level: Introductory
Available Now on Salesforce+: Watch now
- Tuesday, Sep 121:30 PM - 2:10 PM PDT(8:30 PM - 9:10 PM GMT)Room 2014 (Moscone West, Level 2)
Session Summary by Einstein: The Dreamforce session focused on the importance of supporting students and alumni in their academic journey, using Salesforce's Education Cloud. The session highlighted how the platform can help institutions create a 360-degree view of their students, from recruitment to alumni relations. The keynote also introduced new features such as the Learning Program Plan Builder, which allows institutions to create courses and programs with prerequisites, corequisites, and recommendations. The session also discussed the use of AI in generating skills associated with courses and programs, helping students understand how their learning translates into workforce readiness. The session concluded with a discussion on the future of Education Cloud, including the introduction of Education Cloud for Advancement and Alumni Relations.
Key Takeaways by Einstein:
- • Salesforce's Education Cloud is designed to support the entire student journey, from recruitment and admissions to student success, with a focus on providing a holistic and personalized experience for students.
- • The Education Cloud uses generative AI to recommend skills commonly associated with a course or program, enabling students to see how the skills they're building translate into workforce readiness.
- • Salesforce is introducing Education Cloud for advancement and alumni relations, which includes support for alumni relations, fundraising, and advancement operations, aiming to foster meaningful relationships and community among alumni.
From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."
Nadina D. Lisbon
CRM Enterprise Architect
NetApp
