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AI Spotlight: Design Prompts for Better Generative Outputs
Generative AI outputs are only as strong and relevant as the prompt you give. Learn to enrich your prompts to maximize the utility of generated content.

, Senior Manager, Product Management, Salesforce

, Associate Product Manager, Salesforce

, Senior Director Product Management, Salesforce

Role: Administrator, IT
Product: Einstein
Session Level: Intermediate
Available Now on Salesforce+: Watch now
  • Tuesday, Sep 121:00 PM - 1:20 PM PDT
    (8:00 PM - 8:20 PM GMT)
    AI Landing (Moscone South, Lodge Village)
  • Thursday, Sep 142:30 PM - 2:50 PM PDT
    (9:30 PM - 9:50 PM GMT)
    Einstein Theater (Moscone West, Level 2)
Session Summary by Einstein: In this Dreamforce session, Tiaan, Director of Product Management at Salesforce, and Kevin Qi, Associate Product Manager, introduced the concept of prompt engineering and demonstrated the power of Salesforce's new Prompt Builder. They explained how prompts, commands given to AI models, can be used to generate outputs such as text, images, or videos. They emphasized the importance of making prompts effective by personalizing them and adding relevant data and context. They also introduced the concept of prompt templates, which allow users to create prompts at scale. Kevin demonstrated how the Prompt Builder can be used to generate personalized emails for sales representatives, saving time and increasing productivity. The session concluded with the announcement that the Prompt Builder will be going pilot in October 2023, starting with email generation and field description generation use cases.
Key Takeaways by Einstein:
  1. • Salesforce is introducing a new tool called Prompt Builder, which allows users to create personalized prompts for AI models, enhancing the output's effectiveness and relevance.
  2. • Prompt Builder is a no-code interface that can reference data points from your CRM, allowing for the creation of personalized and effective prompts at scale.
  3. • The tool is set to go pilot in October 2023, with initial use cases focusing on email generation and field description generation.

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Nadina D. Lisbon

CRM Enterprise Architect

NetApp

Nadina D. Lisbon