Sessions
Explore Dreamforce 2023 sessions.
View 1,500+ sessions by role, topic, or industry to see an example of what's to come at Dreamforce 2024.


AI Spotlight: Give Your Sellers the Gift of Time with AI
How can you give reps the gift of extra time? Join to walk through a day in the life of an AI-assisted Salesblazer to learn how to help reps win back selling time as they prospect, nurture, and close.
, Principal Solution Engineer, Salesforce
, Senior Product Marketing Manager, Salesforce
Role: Consultant, Sales
Industry: Technology
Product: Agentforce Sales
Session Level: Introductory
Available Now on Salesforce+: Watch now
- Wednesday, Sep 1312:00 PM - 12:20 PM PDT(7:00 PM - 7:20 PM GMT)AI Landing (Moscone South, Lodge Village)
- Thursday, Sep 141:30 PM - 1:50 PM PDT(8:30 PM - 8:50 PM GMT)AI Landing (Moscone South, Lodge Village)
Session Summary by Einstein: This Dreamforce session addressed how AI can be used to eliminate unnecessary non-selling tasks, allowing sales reps to focus on selling, revealing that sellers only spend 28% of their time actually selling, with the rest consumed by manual, repetitive tasks. The session presented four ways to use AI to streamline sales processes: connecting all sales and activity data, automating CRM updates, enabling insights in the flow of work, and automating administrative tasks; and, emphasized the importance of data-driven strategies, which can lead to a 15% increase in growth. The session also introduced Activity 360, a tool that captures all activities across all channels for full visibility into the sales funnel. The session concluded with a demonstration showcasing how these AI-powered tools can be used in real-world sales scenarios.
Key Takeaways by Einstein:
- • Salesforce's AI can help eliminate unnecessary non-selling tasks, allowing sales reps to focus on selling by connecting all sales and activity data, automating CRM updates, enabling insights in the flow of work, and automating administrative tasks.
- • With Salesforce's Activity 360, companies can capture all activities across all channels for full visibility into the sales funnel, understand rep deal performance in a unified view, and bring in cross-cloud and third-party data.
- • Salesforce's Einstein can automate personalized communications from various platforms, generate meaningful call summaries, identify next steps and action items, and score leads and opportunities to help sales reps prioritize their work.
From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."
Nadina D. Lisbon
CRM Enterprise Architect
NetApp

