Learn from Sales Cloud product leaders on upcoming product enhancements and how the latest innovations from the #1 AI CRM will continue to transform how you sell and grow.
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Sales Cloud Roadmap: Data + AI Innovations to Unleash Growth
, Director, Product Management, Salesforce
, Sr. Director, Product Management, Salesforce
, SVP, Product Management, Sales Cloud, Salesforce
, GM & VP, Product, Salesforce
, EVP & GM, Sales Cloud, Salesforce
, Sr. Director, Product Management, Salesforce
, Senior Director of Product Management, Salesforce
, Senior Product Manager, Salesforce
, VP, Product Management, Salesforce
Role: Administrator, Operations, Sales
Product: Agentforce Revenue Management, Agentforce Sales, Sales Performance Management
Session Level: Intermediate
Available Now on Salesforce+: Watch now
- Tuesday, Sep 1212:30 PM - 1:10 PM PDT(7:30 PM - 8:10 PM GMT)Room 2011 (Moscone West, Level 2)
- Thursday, Sep 149:00 AM - 9:40 AM PDT(4:00 PM - 4:40 PM GMT)Room 2002 (Moscone West, Level 2)
Session Summary by Einstein: In this Dreamforce session, Ketan Karkhanis, the GM for Sales Cloud, discussed the latest innovations in Salesforce's Sales Cloud, including the introduction of a unified data layer, AI, and automation to fuel new jobs in sales organizations. The team also delved into the roadmap for Sales Cloud, discussing the data foundation and modern selling. They introduced the Sales Cloud Everywhere extension, a seller-focused mobile experience, and lead, contact, and account intelligence views. The session also covered the latest feature highlights, including new forecasting and activity reporting capabilities. They also introduced the Salesblazer, a community for sellers focused on sales excellence. The session concluded with a discussion on sales planning and partner management.
Key Takeaways by Einstein:
- • Salesforce has introduced a new seller-focused mobile experience that brings data, AI, and signals together in a clean, simple, and modern interface that sellers will love. This new mobile application will provide an opinionated sales view where sellers can manage their to-dos, follow-ups, and access copilot updates.
- • Salesforce has launched Sales Planning, a unified platform for yearly planning, carving, territory setting, and quota management. This new feature allows for more accurate and efficient planning by incorporating factors such as ramp time, potential attrition, and supporting roles into capacity planning.
- • Salesforce is enhancing its AI capabilities with the introduction of Einstein Copilot for sellers. This AI assistant can analyze customer data at scale, provide context-relevant output, and is powered by skills that range from simple CRM updates to more complex tasks like account summarization and quote generation.
From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."
Nadina D. Lisbon
CRM Enterprise Architect
NetApp
