Discover the newest Salesforce innovations for manufacturers built on the world’s #1 CRM platform. Strategy, roadmap, and demo round out the session as we look to the future of manufacturing.
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Unifying the Manufacturing Value Chain
, VP & GM, Manufacturing Industry Product & Solutions, Salesforce
, Lead Solution Engineer, Salesforce
, VP, Product Management, Salesforce
, Industry Solutions & Strategy Senior Manager, Manufacturing, Salesforce
Role: Sales, Service
Industry: Manufacturing
Product: Agentforce Manufacturing, Agentforce Revenue Management, CRM Analytics
Session Level: Introductory
Available Now on Salesforce+: Watch now
- Thursday, Sep 1411:00 AM - 11:40 AM PDT(6:00 PM - 6:40 PM GMT)Room 2011 (Moscone West, Level 2)
Session Summary by Einstein: In this Dreamforce session, Tony Kratovil and his team showcased Salesforce's Manufacturing Cloud, a tool designed to help manufacturers engage with their customers and partners more effectively. The session highlighted the importance of treating Salesforce as a platform that can be tailored to unique business needs, with a focus on platform components, business logic objects, and pre-built applications. Key features of the Manufacturing Cloud include sales agreements, advanced forecasting, program-based business, and visit management. The team also demonstrated the new Revenue Life Cycle Management for Manufacturing, which aims to reimagine the product-to-cash process. Other upcoming features include inventory visibility, connected service, warranty supplier recovery, and a distributor management system. The session concluded with the announcement of preconfigured solutions, which will allow users to deploy fully-loaded, end-to-end working solutions of Manufacturing Cloud capabilities with just one click.
Key Takeaways by Einstein:
- • Salesforce's Manufacturing Cloud offers a comprehensive suite of tools for manufacturers, including sales agreements, advanced forecasting, program-based business, and visit management, all designed to streamline operations and improve customer engagement.
- • The Manufacturing Cloud also includes service components such as the Manufacturing Service Council, Asset Service Council, Warranty Lifecycle Management, and pre-work estimation, providing a 360-degree view of the customer journey and enabling efficient service delivery.
- • Salesforce's roadmap for the Manufacturing Cloud includes the introduction of Revenue Life Cycle Management, inventory visibility, connected service, distributor management system, and AI-powered insights, all aimed at enhancing the product-to-cash lifecycle and improving business intelligence.
From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."
Nadina D. Lisbon
CRM Enterprise Architect
NetApp
