See how the latest Health Cloud innovations help organizations personalize experiences, automate processes, and drive better health outcomes with real-time data and AI-powered flows.
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Health Cloud Roadmap
, Senior Director, Product Management, Salesforce
, Senior Director, Product Management, Salesforce
, Lead Solution Engineer, Salesforce
, SVP & GM, Health & Life Sciences, Salesforce
, VP, Product Management, Salesforce
, Senior Manager, Health Cloud PMM, Salesforce
Role: IT
Industry: Healthcare and Life Sciences, Public Sector
Product: Agentforce Health, CRM Analytics
Session Level: Intermediate
Available Now on Salesforce+: Watch now
- Wednesday, Sep 1310:30 AM - 11:10 AM PDT(5:30 PM - 6:10 PM GMT)Room 2014 (Moscone West, Level 2)
Session Summary by Einstein: In this Dreamforce session, Amit Khanna, VP and GM for Health and Life Sciences at Salesforce, introduced Health Cloud, a platform designed for healthcare and life sciences organizations to deliver personalized and equitable care across any channel. The platform allows users to engage with every stakeholder, from patients to providers, and automate business processes to improve performance. Amit also highlighted two areas of investment: life sciences and AI. Kaitlyn Castañeira Gizzi then discussed the strides made since the inception of Health Cloud in 2016, including the launch of home health, advanced therapy management, and a crisis support center management solution. The session also covered the roadmap for the next 18 months, which includes enhancements in utilization management, home health, and the immunization platform.
Key Takeaways by Einstein:
- • Salesforce's Health Cloud is designed to deliver personalized and equitable care across any channel, engage with every stakeholder, and automate business processes to improve performance.
- • Salesforce is making significant investments in life sciences and AI to enhance their platform's capabilities, including an end-to-end clinical to commercial operating platform and augmented intelligence automation.
- • Salesforce's roadmap for the next 18 months includes enhancements in utilization management, home health immunization platform, and advanced therapy management among others.
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Nadina D. Lisbon
CRM Enterprise Architect
NetApp
