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Innovation for Nonprofits: Salesforce for Nonprofits Roadmap
Trust us to help you fund, deliver, and measure your impact. Hear about the innovation coming with Salesforce for nonprofits across programs, case management, grants, fundraising, and outcomes.
, Senior Director, Product Management, Salesforce
, Senior Director, Product Management, Salesforce
, Director of Product Management, Salesforce
, Director, Product Management, Salesforce
Role: Administrator, IT
Industry: Nonprofit
Product: Agentforce Nonprofit
Session Level: Intermediate
- Tuesday, Sep 124:15 PM - 4:55 PM PDT(11:15 PM - 11:55 PM GMT)Grand Ballroom A (InterContinental, Level 3)
- Thursday, Sep 1410:30 AM - 11:10 AM PDT(5:30 PM - 6:10 PM GMT)Grand Ballroom A (InterContinental, Level 3)
Session Summary by Einstein: The Dreamforce session was a comprehensive discussion about the Nonprofit Cloud roadmap. The session began with an introduction to the Nonprofit Cloud and its features, including fundraising, grant making, program delivery, and outcome management. The speakers highlighted the integration of the Customer 360 platform, which allows for deep integration and faster product development. They also discussed the industry common layer, a set of new tools and technologies that can be used across all product lines. The session also covered the launch of new products such as program management, case management, and grant making. The speakers emphasized the importance of customer feedback in product development and encouraged attendees to share their thoughts. The session concluded with a discussion on the future of Nonprofit Cloud, including plans for data unification, predictive fundraising, and AI integration.
Key Takeaways by Einstein:
- • The Nonprofit Cloud Roadmap session introduced Salesforce's new product line, which includes a new architecture and data model, focusing on fundraising, program delivery, and outcome management.
- • The new product line will require a migration process for existing users, with a pilot for a migration toolkit opening up, and a broader migration pilot anticipated in 2024.
- • Salesforce is investing in predictive fundraising, intelligent apps, and participant self-service, aiming to make the technology more user-friendly and efficient for nonprofits.
From thought-provoking sessions to hands-on workshops, Dreamforce equips you with the tools and knowledge to succeed."
Nadina D. Lisbon
CRM Enterprise Architect
NetApp

