Discover the latest Salesforce advancements and news for the Manufacturing industry. Hear from product leaders and get a sneak peek into the innovations coming your way this year.
Important: This session is first come, first seated. You do not have a reserved seat.
, VP, Product Management, Salesforce
, Sr. Product Marketing Manager, Salesforce
Role: Service
Industry: Manufacturing
Product: Agentforce Manufacturing
Session Level: Beginner
Session Type: Theater
Wednesday, Sep 184:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
InterContinental, L3, Union Square
Thursday, Sep 191:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Moscone South, LL, Content Pavilion, Stage 9
Session Summary by Einstein: The recent DreamForce conference unveiled significant innovations and advancements in Salesforce's Manufacturing Cloud, emphasizing a comprehensive product roadmap that caters to the manufacturing sector's unique needs. The session highlighted the integration of various Salesforce products, including Data Cloud and Agentforce, to bolster manufacturing-specific features such as sales agreements, advanced forecasting, and asset service lifecycle management. Attendees were introduced to new AI capabilities targeted for manufacturing use cases, reinforcing Salesforce's commitment to constant innovation and the delivery of a 360-degree solution for modernizing commercial operations. The session detailed the integration of Salesforce and Revenue Cloud, which promises to unlock the full potential of revenue lifecycle management for manufacturers, and underscored the importance of partner engagement and service transformation with a slew of new functionalities and AI-driven insights.
Key Takeaways by Einstein:
• Manufacturing Cloud now offers enhanced features like decimal precision in sales agreements and automated code to sales agreement conversion, improving flexibility and efficiency in commercial operations.
• The synergy between Salesforce's Manufacturing Cloud and Revenue Cloud enables manufacturers to manage their product catalog, pricing, and revenue lifecycle more effectively, with a focus on industry-specific needs.
• Service transformation in Manufacturing Cloud has been significantly advanced with new capabilities in warranty lifecycle management, proactive omnichannel service, and connected asset monitoring, all integrated into the Manufacturing Cloud service console.
With sessions and hands-on activities led by product experts, visionaries, and fellow Trailblazers, Dreamforce offers a deep dive into the latest in CRM + AI + Data + Trust.
Merlinda Lu
Salesforce Developer, IBM
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